Questions & Answers

Name: Insignia™ - Play + Charge Kit for Xbox Series X | S - White
Brand: Insignia™
SKU: 6436784
Price: 14.99 USD
Rating: 4.6 (1411 reviews)

Insignia™ - Play + Charge Kit for Xbox Series X | S - White

Model:: NS-XBXS9PC; |
SKU:: 6436784

User rating, 4.6 out of 5 stars with 1411 reviews.

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QuestionDoes it show when it’s charging? I don’t think mind is holding a charge says batteries are low as soon as I disconnect it
Asked 4 years ago by Ed2018.
- Answer Mine will only show it when I press the X button and I can see the battery symbol. I usually keep it plugged it for maybe a hour to 2 hours while I’m playing take it off and it has a full battery for about 8 hours
  Answered 4 years ago by Chrispy
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QuestionHow does this compare to the official Xbox battery thing with cable they sell?
Asked 2 years ago by NoOneAnswered.
- Answer Inferior product. Nickel Cadmium battery, lower voltage than the MS battery. Doesn't perform to standard.
  Answered 2 years ago by JasonR
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QuestionIs this compatible with the Xbox 1 controller?
Asked 4 years ago by Average.
- Answer The battery is. The cord is a USB C not a micro USB so the cord will not fit the xbox One controllers.
  Answered 4 years ago by Pararescue
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QuestionWould this work on my Xbox Series S?
Asked 3 years ago by Leelee.
- Answer This kit works for Xbox Series X | S controllers.
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionDoes the battery with this work with the Insignia Side Dock Dual Battery Charger for Series X as well? Model:NS-XXDOCK SKU:6447550
Asked 3 years ago by JTx13.
- Answer Yes I believe so as long as it’s made for this kind of device any of those batteries should work. I’ve even used some old batteries for the same device I had with the One X.
  Answered 3 years ago by Kyrus
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QuestionDo charge it while the battery is in the controller?
Asked 3 years ago by Danny.
- Answer Yes, you can play while charging
  Answered 3 years ago by MrTechguy84
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QuestionIs the wire a USB-C?
Asked 4 years ago by Anonymous.
- Answer Yes it is
  Answered 3 years ago by MrTechguy84
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QuestionWill this be able to charge via usb port on a computer? And is this guaranteed to allow a controller to charge while plugged into said usb in a computer?
Asked 4 years ago by Chrono.
- Answer It should. I can charge and play while it’s plugged into the Xbox and I also charged it through an outlet while I was playing with it.
  Answered 4 years ago by DopemanC
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QuestionIs this a lithium ion battery?
Asked 4 years ago by Steven.
- Answer The battery is NiMH battery (not Lithium).
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionJust wondering why after charging this battery, no matter how long or how many times, it only shows a battery level of "Medium" and never full?
Asked 10 months ago by pdqneon.
- Answer Im not having that issue. My battery says full when its fully charged. Yours may be damaged or possibly an operator error.
  Answered 5 months ago by Mjeremiah1987
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QuestionWill it charge while my Xbox controller is off?
Asked 11 months ago by Anonymous.
- Answer Thank you for your inquiry! Yes, the Insignia™ Play + Charge Kit for Xbox Series X | S is designed to charge your Xbox controller whether it is turned on or off. When the controller is connected to the Play + Charge Kit via USB cable and plugged into a power source (such as your Xbox console or a USB wall adapter), it will charge the controller's battery regardless of its power state. This feature allows you to keep your Xbox controller charged and ready for use whenever you need it, whether you are actively playing or when the controller is powered off and not in use. It's a convenient way to ensure your gaming sessions aren't interrupted due to a low battery. Keith | Insignia Support https://www.bestbuy.com/site/insignia-play-charge-kit-for-xbox-series-x--s-black/6424527.p?skuId=6424527
  Answered 11 months ago by InsigniaCustomerSupport
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QuestionCan the battery wear out over time? The controller no longer works when unplugged.
Asked 2 years ago by Reg.
- Answer All batteries eventually stop taking a charge. Best option is to purchase a new kit.
  Answered 1 year ago by JesC
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QuestionCan you use this cable to connect an Xbox Series X controller to a PC and then play games on said PC.
Asked 2 years ago by Basketlockerball.
- Answer Yes. Its a usb-c, so the usb will connect to pc while the c connects to the controller.
  Answered 5 months ago by Mjeremiah1987
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QuestionHow is the usb c cable and when the battries are charging can I use the USB cable to play
Asked 2 years ago by Anonymous.
- Answer Yes you can play while it’s charging and comes with a long usb-c cord.
  Answered 2 years ago by Gaseous
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QuestionDoes it come with a battery cover?
Asked 2 years ago by Kris.
- Answer No it doesn’t include a battery cover. It fits Xbox controller battery compartment so, no extra cover needed.
  Answered 2 years ago by Gaseous
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Questionwill this battery pack fit in a xbox one controller?
Asked 2 years ago by pip21.
- Answer Depends on the model of your controller?
  Answered 2 years ago by OGWomply
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QuestionHow can we charge this battery ? from the controller itself, can we charge while playing or do we get any charger for this ?
Asked 3 years ago by Rahulmamtani.
- Answer Yes you can play well it’s plugged into your Xbox
  Answered 2 years ago by OGWomply
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QuestionWill this allow the back battery cover of the controller to fit as normal for the Series X controller, or do you have to leave the back battery cover off?
Asked 3 years ago by cj.
- Answer It fits the in original slot, with covers in place
  Answered 3 years ago by TimDillon
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QuestionHow do I order a new exbox console Today
Asked 3 years ago by Anonymous.
- Answer By going into a store or looking it up on their website its not that challenging
  Answered 2 years ago by Josh
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QuestionDoes the battery cover for the controller fit over the battery pack?
Asked 3 years ago by JCecere7.
- Answer Yes
  Answered 5 months ago by Mjeremiah1987
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Showing 1-20 of 29 questions

Questions & Answers

Insignia™ - Play + Charge Kit for Xbox Series X | S - White

Q: QuestionDoes it show when it’s charging? I don’t think mind is holding a charge says batteries are low as soon as I disconnect it

Q: QuestionHow does this compare to the official Xbox battery thing with cable they sell?

Q: QuestionIs this compatible with the Xbox 1 controller?

Q: QuestionWould this work on my Xbox Series S?

Q: QuestionDoes the battery with this work with the Insignia Side Dock Dual Battery Charger for Series X as well? Model:NS-XXDOCK SKU:6447550

Q: QuestionDo charge it while the battery is in the controller?

Q: QuestionIs the wire a USB-C?

Q: QuestionWill this be able to charge via usb port on a computer? And is this guaranteed to allow a controller to charge while plugged into said usb in a computer?

Q: QuestionIs this a lithium ion battery?

Q: QuestionJust wondering why after charging this battery, no matter how long or how many times, it only shows a battery level of "Medium" and never full?

Q: QuestionWill it charge while my Xbox controller is off?

Q: QuestionCan the battery wear out over time? The controller no longer works when unplugged.

Q: QuestionCan you use this cable to connect an Xbox Series X controller to a PC and then play games on said PC.

Q: QuestionHow is the usb c cable and when the battries are charging can I use the USB cable to play

Q: QuestionDoes it come with a battery cover?

Q: Questionwill this battery pack fit in a xbox one controller?

Q: QuestionHow can we charge this battery ? from the controller itself, can we charge while playing or do we get any charger for this ?

Q: QuestionWill this allow the back battery cover of the controller to fit as normal for the Series X controller, or do you have to leave the back battery cover off?

Q: QuestionHow do I order a new exbox console Today

Q: QuestionDoes the battery cover for the controller fit over the battery pack?

QuestionDoes it show when it’s charging? I don’t think mind is holding a charge says batteries are low as soon as I disconnect it

QuestionHow does this compare to the official Xbox battery thing with cable they sell?

QuestionIs this compatible with the Xbox 1 controller?

QuestionWould this work on my Xbox Series S?

QuestionDoes the battery with this work with the Insignia Side Dock Dual Battery Charger for Series X as well? Model:NS-XXDOCK SKU:6447550

QuestionDo charge it while the battery is in the controller?

QuestionIs the wire a USB-C?

QuestionWill this be able to charge via usb port on a computer? And is this guaranteed to allow a controller to charge while plugged into said usb in a computer?

QuestionIs this a lithium ion battery?

QuestionJust wondering why after charging this battery, no matter how long or how many times, it only shows a battery level of "Medium" and never full?

QuestionWill it charge while my Xbox controller is off?

QuestionCan the battery wear out over time? The controller no longer works when unplugged.

QuestionCan you use this cable to connect an Xbox Series X controller to a PC and then play games on said PC.

QuestionHow is the usb c cable and when the battries are charging can I use the USB cable to play

QuestionDoes it come with a battery cover?

Questionwill this battery pack fit in a xbox one controller?

QuestionHow can we charge this battery ? from the controller itself, can we charge while playing or do we get any charger for this ?

QuestionWill this allow the back battery cover of the controller to fit as normal for the Series X controller, or do you have to leave the back battery cover off?

QuestionHow do I order a new exbox console Today

QuestionDoes the battery cover for the controller fit over the battery pack?