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Questions & Answers

Page Showing 1-20 of 234 questions
  • QuestionIs this remote compatible with all Samsung TVs?

    • Answer This remote pairs quickly and easily with nearly all existing Samsung TVs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this remote control be used to control streaming services?

    • Answer Yes, you can program the 3 app shortcut buttons to open apps on your smart TV, like Netflix, Hulu and more.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of batteries does this remote use?

    • Answer This remote uses two AAA batteries, which are not included.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow long does the battery last on this remote?

    • Answer This remote offers one year of battery life with two AAA batteries.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this remote control work with other brands of soundbars?

    • Answer Yes, the remote can be paired with Yamaha, Bose, Denon, Samsung, JBL, Harman, Kardon, LG, JVC, Marantz, Philips, Onkyo, Panasonic, Technics, Pioneer and Sony brands.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use this remote as a universal remote for direct tv and on Samsung tv?

    Asked by Marie.

    • Answer Hello Marie, Yes, Follow these steps: 1.Open DIRECTV on your TV device. 2.Choose Settings and then System. 3.Select Remote & Devices, then Program Your Remote. 4.Choose the TV manufacturer or sound bar you want to add. 5.Follow the prompts to finish up. Insignia Products Shella For more information about your product visit: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionWhat are the A-B-C buttons for?? How do I access Prime??

    Asked by shari.

    • Answer A,B and C are App Shortcut buttons. Launch the app store and search for “Amazon Prime Video” on your Amazon Fire TV. Alternatively, Click here to install the app. Select “Download” to install the app. Once installed, log in using your Amazon Prime Video credentials. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

      Answered by InsigniaCustomerSupport

  • QuestionWill this Insignia Replacement Remote be compatible with Samsung Model: LS27EMNKUY/ZA?

    Asked by NWTV.

    • Answer Yes, the Insignia replacement remote (NS-RMTSAM21) is designed to be compatible with most Samsung TVs, including the Samsung Model LS27EMNKUY/ZA. If you encounter any issues, you can refer to the setup instructions provided with the remote to ensure it works properly. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217

      Answered by InsigniaCustomerSupport

  • QuestionIs this remote control compatible with Samsung tv model UN58J5190 ?

    Asked by 49erslee.

    • Answer The remote is compatible with Samsung TVs. I don't know about model numbers. I bought it and then it set itself to my Samsung TV

      Answered by Buds

  • QuestionDoes this remote work with Samsung QN55Q8FNBF. note original remote lost?

    Asked by DG.

    • Answer Pairs quickly and easily with nearly all existing Samsung TVs. Dina || Insignia Support || https://www.insigniaproducts.com/

      Answered by InsigniaCustomerSupport

  • Questionwill this remote select hdmi inputs on tv set?

    Asked by Aaron.

    • Answer Yes

      Answered by Retinaldoc

  • Questioncan this be used on a samsung NEO QLED 55 inch tv. model:QN55QN90CAFXZA. Thanks

    Asked by tbone.

    • Answer Yes, the Insignia™ Replacement Remote for Samsung TVs should be compatible with your Samsung NEO QLED 55-inch TV model QN55QN90CAFXZA. This remote is designed to work with a wide range of Samsung TV models, including the Neo QLED series. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionMy Samsung tv requires a dash between second and third letters 45-1 45-2 and so on is there any way to set that up or do I just have to scroll to get channel I want

    Asked by Clfd.

    • Answer Thank you for your inquiry! Samsung TVs typically allow you to enter channel numbers with dashes (e.g., 45-1, 45-2) using the numeric keypad on the remote. However, the Insignia™ Replacement Remote for Samsung TVs may not have a dedicated dash button. On some Samsung remotes, pressing the 123 button brings up a virtual numeric keypad on the TV screen, which includes a dash, allowing you to enter channels like 45-1 or 45-2. You can also access the channel list by pressing the CH LIST button on your remote, enabling you to scroll through available channels and select the one you want without manually entering the number. If your Samsung TV supports voice commands, you can use the voice button on your remote to say the channel number, including the dash (e.g., "45-1"). If these options don't work with your current remote, you might need to scroll through the channels manually. Alternatively, consider using a universal remote that supports more advanced features, including direct entry of channels with dashes. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionI have a Samsung 4K Tv. Will this remote be back lit when you press the buttons to see at night? Also, Is the feature of speaking into the remote for TV options available with this remote? Thank you.

    Asked by Kathy.

    • Answer The Insignia™ Replacement Remote for Samsung TVs does not have backlit buttons. This means it won't light up when you press the buttons, which might make it a bit challenging to use in the dark. Additionally, this remote does not support voice control features. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan this remote work for Samsung S90C OLED?

    Asked by GarlicChicken.

    • Answer Yes, the Insignia™ Replacement Remote for Samsung TVs is compatible with nearly all Samsung TVs, including the Samsung S90C OLED. This remote is pre-programmed for easy pairing and can control most functions of your Samsung TV. If you encounter any issues, you can follow these steps to ensure proper setup: 1. Turn on your TV. 2. Hold down the red ‘A’ and blue ‘D’ buttons on the remote until the power button LED blinks twice. 3. Point the remote at the TV and press and hold the power button until the TV turns off. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionOn the Insignia NS-RMTSAM21, where is the SETTINGS button? I am hard of hearing and need to put the closed captioning on. Thank you.

    Asked by Mike.

    • Answer Hi there, Please press the MENU button, then navigate and select settings. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionDoes this replace the samsungaa59-00842a remote

    Asked by Sue.

    • Answer Yes

      Answered by Anonymous

  • QuestionWould this remote work on the newer Samsung models (2025)? Particularly the Samsung Neo QLED QN70F?

    Asked by Juji.

    • Answer Hi Juji, thank you for reaching out! Please consult with the manufacturer to confirm remote compatibility, as our remotes were designed for older Samsung TVs. Latest Samsung models often require a Bluetooth connection from the remote for voice assistance features. We hope this information is helpful! If you have any further questions, please feel free to ask. Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDoes this remote work for Q60CA 75 inch

    Asked by StayCool.

    • Answer Hi there, Yes, the Insignia™ Replacement Remote (model NS-RMTSAM21) is compatible with nearly all Samsung TVs, including the Q60CA 75-inch model. It’s pre-programmed for easy setup and supports most standard functions. — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIs this compatible with remote AA59-00580A?

    Asked by Mary.