Appliances 4th of July SaleEnds July 9. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Page Showing 1-20 of 50 questions
  • QuestionIs this remote compatible with all Vizio TVs?

    • Answer This remote is compatible with nearly all Vizio TVs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many batteries does this remote require?

    • Answer The Insignia NS-RMTVIZ21 Replacement Remote uses two AA batteries.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this remote learn functions from my old remote?

    • Answer Yes, if you still have your old remote, this remote can learn functions from it.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of batteries does this remote take?

    • Answer The remote takes two AA batteries, which are not included.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this remote have any sort of media controls?

    • Answer Yes, the remote features play, pause, forward, back, and stop buttons.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I program shortcuts on this remote?

    • Answer Yes, you can program the 3 app shortcut buttons to open apps like Netflix and Hulu.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this remote work for a Vizio tv model E420i-AO?

    Asked by Catfrog.

    • Answer Hello Catfrog, thank you for bringing up your concern. It is worth noting that the Insignia™ - Replacement Remote for Vizio TVs is compatible with nearly all Vizio TVs. You can easily and quickly pair it with all existing Vizio TVs. Let us know if there is anything we can do to help. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-vizio-tvs-black/6447938.p?skuId=6447938

      Answered by InsigniaCustomerSupport

  • QuestionWill this remote work for my Vizio tv model number M470SL?

    Asked by Emitch771.

    • Answer works for all vizio tvs 2014 and up

      Answered by lolkifr

  • QuestionIs this remote a replacement for Insignia remote #NS-RC03A-13? My remote no longer works. even with new batteries.

    Asked by BigV1.

    • Answer Hi there, If your TV is Insignia TV, I suggest to use this remote replacement with a model number of NS-RMTEXB21. Gem Insignia Products Please visit https://www.insigniaproducts.com/

      Answered by InsigniaCustomerSupport

  • QuestionHow can I factory reset yhis remote

    Asked by Joser.

    • Answer Hi Joser! Thanks for reaching out. To reset your remote, press and hold the blue and red buttons until the power button blinks twice. Then, enter 976 on the keypad. Next, press the button you'd like to reset twice (for example, VOL+). The power button will blink twice again, confirming the reset. Let us know if you need any more help! — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionMy remote stopped working after 2 weeks. What can I do

    Asked by Ed2018.

    • Answer Thank you for your inquiry! I'm sorry to hear that your remote stopped working! Here are some steps you can try to troubleshoot and potentially fix the issue: First, check the batteries by replacing them with new ones and ensuring they are inserted correctly. Next, power cycle both the remote and the TV by removing the batteries from the remote, unplugging the TV from the power outlet for about 60 seconds, and then plugging the TV back in and reinserting the batteries. Additionally, clean the remote by pressing each button multiple times to ensure none are stuck and to dislodge any debris. If your remote needs to be paired with the TV, follow the instructions in the user manual to re-pair it. Also, inspect the remote for any visible damage or dirt that might be affecting its functionality. If none of these steps work, you might need to consider getting a replacement remote. If your remote is still under warranty, you can contact Insignia or Best Buy for a replacement. If you need further assistance, feel free to ask! Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionI lost my Manual and some how un programmed my remote so I don’t know how to set it back to to my Vizio tv

    Asked by Swoop.

    • Answer If you have misplaced your manual, you can access the user's manual on bestbuy.com. Simply enter your model number in the search bar, select your item, and scroll down until you reach the "Features" section. From there, continue scrolling to find the user's manual or quick start guide. - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWill this remote work with an Insignia tv model ns-29LD120A13. If not what remote would work

    Asked by Tomb.

    • Answer The Insignia™ Replacement Remote for Vizio TVs is not compatible with the Insignia TV model NS-29LD120A13. However, you can use the NS-RC05A-13 remote, which is specifically designed for your TV model. This remote does not require any programming or pairing; you just need to install two new AAA batteries1. If you need further assistance or have any other questions, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • Questionhow to open the case of the insignia replacement remote for vizio tvs. I would like to put batteries in the remote.

    Asked by DJ.

    • Answer To open the case of the Insignia™ Replacement Remote for Vizio TVs and insert batteries, turn the remote over to locate the battery compartment cover on the back. Place your thumb on the small indentation or grip area on the cover, apply gentle pressure, and slide the cover downwards or away from the remote to open it. Insert two AAA batteries, ensuring the positive (+) and negative (-) ends match the markings inside the compartment. Finally, align the cover with the grooves on the remote and slide it back into place until it clicks securely. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionCan you program this remote to more than 1 Visio tv?

    Asked by Luis.

    • Answer Hello! Thank you for reaching out to us. I would like to inform you that our replacement remote for Vizio TVs can only be programmed to a single TV. I hope this answers your question. If you have any further inquiries, please don’t hesitate to ask. - Carl | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionHow do you connect the remote to a video tv

    Asked by Michael.

  • QuestionWill this remote work for a vizio E55-E2 TV?

    Asked by Steve.

    • Answer Thank you for your inquiry! The Insignia™ Replacement Remote for Vizio TVs - Black is designed to be compatible with most Vizio TV models, including the Vizio E55-E2. However, it's always best to verify compatibility to ensure it meets your specific needs. Generally, universal replacement remotes like this one are programmed to work with a wide range of models from the brand they are intended for. Keith | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-vizio-tvs-black/6447938.p?skuId=6447938

      Answered by InsigniaCustomerSupport

  • QuestionWill this work on an Insignia TV?

    Asked by Nick.

    • Answer Hi Nick, we value your interest with our Insignia™ - Replacement Remote for Vizio TVs - Black. However, this replacement remote is only compatible for Vizio TV. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance. Ivy | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-vizio-tvs-black/6447938.p?skuId=6447938

      Answered by InsigniaCustomerSupport

  • QuestionWill this remote work on a V655-J9 model Vizio smart tv?

    Asked by Carol.

    • Answer Hi, Carol. Yes, this remote is compatible with any Vizio TV and should work with newer Vizio TVs without requiring any setup. For further information, please check the link below and access "features" then scroll down to "quick start guide". Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-replacement-remote-for-vizio-tvs-black/6447938.p?skuId=6447938

      Answered by InsigniaCustomerSupport

  • Questionhow do you go from movies to say fox news? I never learned how to change channels and like to watch movies but also like to watch news like fox news.

    Asked by Don.

    • Answer Hi there, To better assist you please feel free to call Insignia at 877-467-4289. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport