Questions & Answers

Q: QuestionWill this power cable work for my tv Sony XRB-49X800D ?

Asked 3 years ago by Mustafiz.

• A:Answer No, this laptop charger does not work for TVs.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this charger work with a Lenovo that requires 135Watts?

Asked 4 years ago by Jon.

• A:Answer Try to use the Tip: #MT15

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWith this work with a ho Spectre 360, original is 150 watt

Asked 4 years ago by Will.

• A:Answer You can determine the correct tip for your laptop by visiting the Tip Wizard at http://bbyurl.us/tipfinder . Locate your laptop manufacturer and model and the correct tip will be listed. If you cannot find your specific laptop model, please visit https://www.insigniaproducts.com/email-us for additional assistance.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work on a HP ZBook 14 98

Asked 3 weeks ago by Anonymous.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ Universal 180W High-Power Laptop Charger is designed to work with a wide range of high-powered laptops, including many models from HP such as the HP ZBook 14. For further assistance, you can kindly contact Insignia Customer Service at 1-877-467-4289, available Monday through Saturday, 8 a.m. to 9 p.m. Central Time. They can confirm compatibility and help you get the correct tip if it wasn’t included. Keith | Insignia Support

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionI bought this charger on June 6. It did not come with the charging tip that matched my laptop. I was able to use the website to find out I needed the MT42 charging tip so I placed the order for free. Why haven’t I received the item or shipping number?

Asked 3 weeks ago by MikaylaW.

• A:Answer Thank you for your inquiry! Insignia™ Universal 180W High-Power Laptop Charger on June 6 and found that it didn’t include the correct charging tip for your laptop. After using Best Buy’s website, you identified that you needed the MT42 tip and submitted a request through their Guaranteed Tip Program, which provides a free tip if the one you need isn’t included in the box. However, since then, you haven’t received the tip or any shipping confirmation. For further assistance, you can kindly contact Insignia Customer Service directly at 1-877-467-4289, available Monday through Saturday, 8 a.m. to 9 p.m. Central Time. They should be able to look up your request and help resolve the issue.

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionNeed the cord from the power supply to the laptop to be at least 6 feet long. Is that an option?

Asked 1 month ago by Phil.

Q: QuestionDoes this universal charger have a 5.5mm x 1.7mm tip? There are no specs or info on best buy website or anywhere else on the internet.

Asked 1 month ago by Tman.

Q: QuestionWill this work on an ASUS Tuf FX516P laptop?

Asked 1 month ago by Alex.

• A:Answer Thank you for your inquiry! The Insignia™ Universal 180W High-Power Laptop Charger is designed to support a wide range of laptops, including many high-powered gaming models. While it doesn't specifically list the ASUS TUF FX516P model, it does include multiple interchangeable tips, one of which may be compatible with ASUS laptops. Kindly please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at [email protected]. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT or email us at [email protected]. Keith | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWill it work for a acer nitro 5 an515-55

Asked 1 month ago by Anonymous.

• A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger is compatible with most high-powered laptops like the Acer Nitro 5 AN515-55, as long as the correct tip is included. Patricia | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with Asus Tuff Gaming Laptop FX505D?

Asked 1 month ago by RhondaGB.

• A:Answer Hi RhondaGB, thank you for reaching out. Yes, our Universal Charger is compatible with your Asus TUF gaming laptop. I hope this information is helpful, and please feel free to ask if you have any further questions! - Carl | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionIs this product compatible with the Dell g5 15 laptop?

Asked 1 month ago by Jd.

• A:Answer Hi Jd, thank you fo reaching out. Yes, our Universal Charger is compatible to your Dell G5 15 laptop. I hope this information is helpful and if you have further question, feel free to ask! - Carl | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work on my vivobook pro 15 inch 2024 rtx 3050 even tho its asking for 20volts and yours is 19 or am I wrong and it will work?

Asked 2 months ago by Jvillskill.

Q: QuestionIs this compatible to power up the thunderbolt g4 dock?

Asked 2 months ago by Thunderbolt.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ Universal 180W High-Power Laptop Charger should be compatible with the Thunderbolt G4 Dock. The Thunderbolt G4 Dock supports power delivery options of up to 100W or 230W. Since the Insignia charger provides 180W of power, it falls within the range needed to power the dock effectively. If you have further questions, please feel free to reach us via phone 1-877-467-4289 Monday-Saturday 8 a.m. to 9 p.m. CT. - Shiela | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this charger work with an HP ENVY Laptop 16-h0xxx

Asked 2 months ago by Jack.

• A:Answer The Insignia™ Universal 180W High-Power Laptop Charger should work with your HP ENVY Laptop 16-h0xxx. This charger provides 180W of power, which is suitable for high-powered laptops like the HP ENVY. Patricia | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this charger work with a Lenovo Thinkbook 16 G7 IML - Type 21MS

Asked 2 months ago by Laurak.

• A:Answer Hi Laurak, thank you for reaching out. Your Lenovo Thinkbook utilizes a USB-C charging port; unfortunately, our Insignia™ - Universal 180W High-Power Laptop Charger does not include a USB-C tip. We appreciate your feedback, as this will help us consider adding more tip options to our Universal Charger in the future. If you have any further questions, please feel free to ask! - Carl | Insignia Support - Carl | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this charger compatible with a lenovo laptop

Asked 2 months ago by Anonymous.

• A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger is compatible with most laptops, including Lenovo laptops. It comes with multiple tip options to ensure compatibility with various models. Patricia | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: Questionis this power cord able to power hp spectre x360 convertible?

Asked 3 months ago by jackie.

• A:Answer Hi Jackie, thank you for reaching out. Yes, our 180W Universal Charger is compatible with your HP Spectre X360. If you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this charger compatible with the HP Spectre x360?

Asked 3 months ago by JMm.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ Universal 180W High-Power Laptop Charger is compatible with the HP Spectre x360. The HP Spectre x360 typically requires a charger with a power output of 90W or higher, and this Insignia charger provides up to 180W, making it suitable for your device. Additionally, the charger comes with multiple tips to ensure compatibility with various laptop models, including the HP Spectre x360. Keith | Insignia Support

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this charge while the computer is on and running? I got another adaptor charger after my OMEN's charger died, but it will not charge while the computer is on. And that is something I am looking for.

Asked 4 months ago by Dawn.

• A:Answer Yes, the Insignia™ Universal 180W High-Power Laptop Charger should charge your laptop while it is on and running. This charger is designed to provide sufficient power for high-powered laptops, including gaming laptops, which typically require a lot of power even when in use. Patricia | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhich tip do I use for my MSI Sword 15 A11UD? Both "16 Rev T2" and "20 Rev T1" fit into my laptop's charging port and both provide the laptop with power.

Asked 4 months ago by ByeDuhCee.