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Thank you for your inquiry! We're sorry to hear you're having trouble with your Insignia™ USB 3.0 SD and microSD Memory Card Reader. Here are some steps to help you get the necessary drivers and resolve the issue: First, let's check Device Manager by pressing Windows key + X and selecting Device Manager. We'll look for the card reader under Universal Serial Bus controllers or Other devices. If we see it listed with a yellow exclamation mark, right-click on it and select Update Driver Software. Next, let's run the Hardware Troubleshooter by going to Settings > Update & Security > Troubleshoot and selecting Hardware and Devices. We can also download drivers from Insignia's website by visiting the Insignia Support page, searching for our specific card reader model, and downloading the latest drivers for Windows 10. Another option is to uninstall and reinstall the driver by right-clicking on the card reader in Device Manager and selecting Uninstall device. Restart the computer and reconnect the card reader; Windows should automatically reinstall the drivers. Finally, let's try different USB ports, including both USB 2.0 and USB 3.0 ports. If these steps don't resolve the issue, it might be helpful to contact Insignia's customer support for further assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-3-0-sd-and-microsd-memory-card-reader-black/6546685.p?skuId=6546685
Sorry, there was a problem. Please try again later.Thank you for your inquiry! We're sorry to hear you're having trouble with your Insignia™ USB 3.0 SD and microSD Memory Card Reader. Here are some steps to help you get the necessary drivers and resolve the issue: First, let's check Device Manager by pressing Windows key + X and selecting Device Manager. We'll look for the card reader under Universal Serial Bus controllers or Other devices. If we see it listed with a yellow exclamation mark, right-click on it and select Update Driver Software. Next, let's run the Hardware Troubleshooter by going to Settings > Update & Security > Troubleshoot and selecting Hardware and Devices. We can also download drivers from Insignia's website by visiting the Insignia Support page, searching for our specific card reader model, and downloading the latest drivers for Windows 10. Another option is to uninstall and reinstall the driver by right-clicking on the card reader in Device Manager and selecting Uninstall device. Restart the computer and reconnect the card reader; Windows should automatically reinstall the drivers. Finally, let's try different USB ports, including both USB 2.0 and USB 3.0 ports. If these steps don't resolve the issue, it might be helpful to contact Insignia's customer support for further assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-3-0-sd-and-microsd-memory-card-reader-black/6546685.p?skuId=6546685
Sorry, there was a problem. Please try again later.