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It sounds like you're experiencing some connectivity issues with your Insignia™ USB-C-to-SD/microSD Dual-Slot Card Reader. Here are a few troubleshooting steps you can try: 1. Check Compatibility: Ensure that your card reader is compatible with your Galaxy S24. The reader should support Android OS, but double-checking the specifications can help. 2. Inspect the SD Card: Make sure the SD card is properly inserted and not damaged. Try using a different SD card to see if the issue persists. 3. Restart Your Phone: Sometimes, a simple restart can resolve connectivity issues. 4. Update Drivers: If you're using the card reader with a computer, ensure that the drivers are up to date. 5. Check USB-C Port: Ensure the USB-C port on your phone is clean and free of debris. Sometimes, dust can cause connectivity issues. 6. Test on Another Device: Try connecting the card reader to another device to see if it works there. This can help determine if the issue is with the card reader or your phone. 7. LED Indicator: The blue LED light indicates that the card reader is receiving power. If the light is on but the device isn't recognized, there might be a software issue. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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