Questions & Answers

Q: QuestionHow long is this adapter?

• A:Answer This adapter is compact in design and is 3 inches (7.6 cm) long.

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer This adapter supports a maximum resolution of 2048 x 1152 at 60Hz when using USB 3.0.

Q: QuestionCan I use this adapter with my older computer that has USB 2.0 ports?

• A:Answer Yes, this adapter is backwards compatible with USB 2.0 to work with older computers.

Q: QuestionDoes this adapter require any special drivers to be installed?

• A:Answer No, this adapter has a hassle-free setup and the driver installation is automatic on plug-in.

Q: QuestionWhich operating systems is this adapter compatible with?

• A:Answer This adapter is compatible with Windows 10 or macOS 10.12 or newer systems (except macOS 11 Big Sur).

Q: QuestionWhat type of connector does this Insignia adapter have on the computer end?

• A:Answer This Insignia adapter has a male USB connector on the computer end.

Q: QuestionWhere can I find the driver for MAC? Product isn’t found when I search Insignia’s site as directed.

Asked 4 years ago by Steph.

• A:Answer There is zip file on the best buy website under overview dropdown tab.

  Answered 4 years ago by anon

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Q: QuestionDoes this work for chrome book if I hook this up to my chrome book and then monitor will it work????

Asked 4 years ago by Maskedgamer11.

• A:Answer This adapter works for Windows and macOS. For Chrome try the model NS-PU369CV-WH

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill I be able to use this adapter with Windows 7 ?

Asked 3 years ago by Enrique2051.

• A:Answer Hi Enrique2051, See “Connecting the adapter.” 2 Open Settings > System > Display > Advanced display settings. Windows 8.1/Windows 8 1 Use the adapter to connect the display to your computer. See “Connecting the adapter.” 2 Open PC settings > PC and devices > Display. Windows 7 1 Use the adapter to connect the display to your computer. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI would like to know the max power consumption; i.e. the power consumed via the USB port. This is important when connecting via a USB Hub, because the total Hub power capacity must be considered when powering multiple USB Ports on a multi-port Hub.

Asked 3 years ago by DoctorG.

• A:Answer The power consumption is 3.5W.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI used this on a Lenovo laptop and a Dell monitor. The connection from the monitor to the adapter got very warm. Is that normal?

Asked 3 years ago by Steve.

• A:Answer It is normal for this adapter to feel warm while in use.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with Windows 11? Thank you!

Asked 2 months ago by Bob.

• A:Answer Yes, the Insignia™ USB to VGA Adapter is compatible with Windows 11. This adapter supports various operating systems, including Windows 11, ensuring you can connect your VGA display to your computer seamlessly. Patricia | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCAN YOU PLEASE SHARE A LINK TO !!WINDOWS!!! DRIVER - THANKS!

Asked 9 months ago by NEEDADRIVER.

• A:Answer Hi, thank you for reaching out with your concern. To download the driver for your Insignia™ - USB to VGA Adapter, please follow these steps: Visit this link: https://www.bestbuy.com/site/insignia-usb-to-vga-adapter-white/6418353.p?skuId=6418353. Navigate to the Features section go to Manual and Guides. Under this section, you will find the Firmware, Drivers, and Software where you can easily download the necessary files. If you have any further questions, feel free to ask. Patricia | Insignia Support

  Answered 9 months ago by InsigniaCustomerSupport

  
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Q: QuestionI am wanting to hook my monitor to a HP Desktop that is new (refurbished) and has no internet set up yet. If hook my VGA cable to 3.0 USB port using this adapter will it give me enough graphics to do the initial setup?

Asked 1 year ago by dpallidap.

• A:Answer Your HP Desktop has a VGA jack on the back of your computer that you can plug your vga monitor into which you should be using, the main pupose of this adapter is if someone needs a second monitor a good example is if they set up their computer to do karaoke their main monitor is used for their karaoke program and use this adapter on a second monitor for the karaoke words, but I don't see any problems using this adapter as your main monitor.

  Answered 1 year ago by DJWildBill

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Q: QuestionWill this work with a Lenovo Ideapad 3 laptop? Would the laptop screen continue to work with an external monitor connected?

Asked 2 years ago by stprod.

Q: QuestionI have a vga monitor with 1920 X 1200 resolution. Will this work at that resolution?

Asked 2 years ago by AZjim.

Q: QuestionWill this work with an Acer Laptop that uses a USB 2.0?

Asked 2 years ago by MRSJMAUSTIN.

• A:Answer Hi Justine, Definitely yes it will work on Acer laptop. Insignia Support Alvin www.insigniaproducts.co

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work with macOS Catalina? MacBook air

Asked 3 years ago by Anonymous.

• A:Answer Hi, Yes, it works with your Macbook Air, MacOS Catalina. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI am using this with my work Lenovo T480 laptop and I do not have admin rights to install new software. Is this plug and play with windows 10 drivers or would I need to install Insignia's drivers for this to work?

Asked 3 years ago by Mossimo.

• A:Answer I have Windows 10 and Windows recognized it when plugged in but Windows 10 and Windows Update couldn't find drivers for it, so I had to download and install. Luckily I had an account with admin rights.

  Answered 3 years ago by MikeyVerified Purchase

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Q: QuestionWill this work with a late-2015 iMac running Monterey? My NS-PUV308 adapter just stopped working after the update from Mojave to Monterey.

Asked 3 years ago by Luke.

• A:Answer Unfortunately, this adapter is not compatible with macOS 11 Big Sur or later.

  Answered 3 years ago by InsigniaCustomerSupport

  
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