Questions & Answers

Q: QuestionHow many safety features does the Instant Pot Duo Crisp have?

• A:Answer This Instant Pot has more than 11 proven safety features, including overhead protection and a safe locking lid.

Q: QuestionWhy is this Instant Pot less stressful to use than other pressure cookers?

• A:Answer This Instant Pot has a steam release button on the control panel and an 'ok to open lid' notification, making it less stressful to use.

Q: QuestionWhat is the capacity of this Instant Pot?

• A:Answer This Instant Pot has a capacity of 6.5 quarts.

Q: QuestionDoes this Instant Pot use less energy than a traditional oven?

• A:Answer Yes, Instant Pot appliances use up to 60% less energy than traditional electric ovens.

Q: QuestionIs this Instant Pot programmable?

• A:Answer Yes, this Instant Pot is programmable.

Q: QuestionHow many different cooking functions does the Instant Pot Duo Crisp offer?

• A:Answer This Instant Pot offers 13 different cooking functions.

Q: QuestionCan you cook rice with this?

Asked 1 year ago by Dpninwa76.

• A:Answer You sure can! The Instant Pot Duo Crisp does not have a dedicated rice button to make rice. Some models have one, but since the Rice function uses pressure, you can do the same thing with the Pressure Cook button. We recommend using a 1:1 ratio of rice to water, and a time of 4 minutes for white rice or 22 minutes for brown rice. You can always adjust these to your preference but start with these settings and see how it goes!

  Answered 1 year ago by Instant Brands Support

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Q: QuestionIn one picture of the product there's a Sous vide button and in another picture there isn't. Does this product have sous vide function?

Asked 2 years ago by CosmicDoodle.

• A:Answer Hello Cosmic. Thank you for bringing this to our attention. We will have the first image updated as soon as possible. The Duo Crisp with Ultimate lid, does indeed have the Sous Vide function.

  Answered 2 years ago by Instant Brands Support

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Q: QuestionAre there replacement parts for this item? (Specifically the pressure cooking lid)

Asked 2 years ago by Elo.

• A:Answer Hello Elo. If you have any concerns regarding parts for your Duo Crisp with Ultimate Lid, please contact our Customer Care team via the Instant Home website.

  Answered 2 years ago by Instant Brands Support

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Q: QuestionWhen the lid is open, what is the maximum height of this product? Trying to see if this will fit in my small motorhome with limited height clearance.

Asked 3 months ago by PerryJoeJimBob.

Q: QuestionHi,I want to know, can i use this pot another country where they have 220 voltage ?please let me know it's very urgent for me.

Asked 8 months ago by Emrana.

Q: QuestionDo you sale 220 power pot pressure cooker

Asked 8 months ago by Anonymous.

Q: QuestionDoes this model have wifi capability? The downloaded instructions say wifi but I do not see that symbol on the face of the instant pot.

Asked 8 months ago by myblender.

• A:Answer No

  Answered 4 months ago by JamesMVerified Purchase

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Q: QuestionWill you be able to make yogurt?

Asked 9 months ago by Janb.

• A:Answer Hello! Yes you can use the pressure cook button to make yogurt.

  Answered 9 months ago by Instant Brands Support

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Q: QuestionIn this picture it shows: the temp, the time then says heating and then add food. Is this sequence for the air fryer? I can’t imagine I should bring the pressure up, then open to add food.

Asked 11 months ago by Daddo.

Q: QuestionHow do I open the duo pot ultimate lid for the first time

Asked 1 year ago by Phyllis.

• A:Answer Push the silver lever all the way to the right (firmly), then it should open.

  Answered 1 year ago by Theresa53Verified Purchase

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Q: QuestionIs it dishwasher safe?

Asked 1 year ago by Anonymous.

• A:Answer You can wash the stainless steel inner pot in the dishwasher however some say it comes out with spots. I prefer to hand wash immediately after using it. It is important to take out the Pressure Cooking "lid" and remove the small venting knobs and clean after every use. I am afraid I will loose parts if I don't just hand wash it and put it back together.

  Answered 1 year ago by LoriBVerified Purchase

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Q: QuestionCan we use cooking oil to fry in this?

Asked 1 year ago by Renee.

• A:Answer Hi Renee. Yes, you can use oil to saute as well as to coat food that you are going to air fryer. However, please note that this is not meant to filled with oil and is not meant to be used as a deep fat fryer.

  Answered 1 year ago by Instant Brands Support

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Q: Questionwhy is my insta pot ultimate lid not releasing steam? I have tried all three releases this and there is no steam coming out or unlocking.

Asked 1 year ago by Chad.

• A:Answer Hello Chad. ​​​​​​​We are sorry to hear that it is not functioning as intended. We would be happy to help if you want to contact our Customer Care team. We can do some troubleshooting or see if warranty coverage may be needed. If you are interested, please contact us via the Instant Home website.

  Answered 1 year ago by Instant Brands Support

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Q: QuestionDoes the product contain chemicals known to cause cancer or birth defects according to the state of California?

Asked 1 year ago by Rissa.

• A:Answer Stainless Steel is probably the best product we have available for cooking. My IP has a stainless steel inner pot. You should avoid Teflon products when cooking.

  Answered 1 year ago by LoriBVerified Purchase

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