Questions & Answers

Q: QuestionI bought 3 of these for my backyard and they work great. Im looking to get 2 more but they are all sold out. Will there be more available in the future or are they discontinued?

Asked 4 years ago by Anonymous.

Q: QuestionOur charger went out. Can we get a replacement?

Asked 4 years ago by TLM.

• A:Answer Hello! Happy to help! I recommend reaching out to our technical support team through the link below. https://www.ionaudio.com/support

  Answered 4 years ago by ION AUDIO

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Q: QuestionI lost the charger, how do I get a new one?

Asked 4 years ago by Rob.

• A:Answer Hello! Happy to help! I recommend reaching out to our technical support team through the link below. https://www.ionaudio.com/support

  Answered 4 years ago by ION AUDIO

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Q: QuestionCan these speaker work well out door in AZ . Sun?

Asked 4 years ago by Wah.

• A:Answer Yes, these speakers have been great, even here in Upstate NY where the sun isn’t as plentiful as other areas. The solar feature works perfectly. We haven’t had to use the electric option to charge them at all.

  Answered 4 years ago by KrisVerified Purchase

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Q: QuestionWhy do these speakers not connect with Alexa or Sonos? Do not buy!

Asked 4 years ago by Gaming.

• A:Answer I believe it can be connected to Alexa through the Alexa app

  Answered 4 years ago by OverwatchVerified Purchase

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Q: QuestionAre these booth? Can they connect to tv digital port?

Asked 4 years ago by Joe.

• A:Answer Speakers are sold individually. They are Bluetooth only, so you will need to either connect to a phone or get a Bluetooth transmitter until to connect to your tv or receiver. I have one of those and an external volume control as needed it with my setup. There is no volume control on the speakers. I have 4 of them and they are truly awesome. you will not be disappointed.

  Answered 4 years ago by WeatherparrotVerified Purchase

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Q: QuestionDo you need to keep power on when using solar to charge battery

Asked 4 years ago by Johno.

• A:Answer No its a great product

  Answered 4 years ago by BestmaVerified Purchase

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Q: QuestionWhat is their range. How loud do they get.

Asked 4 years ago by FRED.

• A:Answer About 50-75 feet...the volume I have half way on my I phone with 2rocks

  Answered 4 years ago by Jimbo

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Q: QuestionDo they connect to a stereo

Asked 5 years ago by Anonymous.

• A:Answer No, these speakers are intended to connect to Bluetooth audio sources, such as your phone, tablet or computer.

  Answered 4 years ago by ION AUDIO

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Q: QuestionDoes the speaker connect to a home unit via the Bluetooth system or is it like other portable speakers that connect to portable Bluetooth players?

Asked 5 years ago by pooladdons.

• A:Answer It’s Bluetooth so it connects like any other Bluetooth device

  Answered 5 years ago by MooseVerified Purchase

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Q: QuestionWill this speaker connect to an Alexa?

Asked 5 years ago by Info123.

• A:Answer No, these speakers are intended to connect to Bluetooth audio sources, such as your phone, tablet or computer.

  Answered 4 years ago by ION AUDIO

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Q: QuestionWill this connect to a roku tv?

Asked 5 years ago by Anonymous.

• A:Answer No, these speakers are intended to connect to Bluetooth audio sources, such as your phone, tablet or computer.

  Answered 4 years ago by ION AUDIO

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Q: QuestionI know these are rated water resistant but we have a sprinkler system. Will that ruin them?

Asked 5 years ago by tmartino.

• A:Answer Probably not. Ours is set outside under hot sun and pouring rain and it works just fine.

  Answered 5 years ago by MarcioVerified Purchase

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Q: QuestionHow long does it take sunlight to recharge batteries

Asked 5 years ago by Pappysmusic.

• A:Answer At least 8 hrs

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it hook to Sonos?

Asked 5 years ago by Gary.

• A:Answer No, these speakers can not be connected to other wireless speakers, like your Sonos speakers.

  Answered 4 years ago by ION AUDIO

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Q: QuestionDoes this pair with a Bose Wave Music System III?

Asked 5 years ago by Sally24.

• A:Answer No, these speakers can not be connected to other wireless speakers, like your Bose speakers.

  Answered 4 years ago by ION AUDIO

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Q: QuestionWhen you connect two Solar Rock Wireless Outdoor Speakers, do you get full 2 channel stereo sound? I previously owned the Solar Stone Glow speakers, and they provided stereo sound. Also how far apart can the speakers be before they start cutting out?

Asked 5 years ago by Speakers.

• A:Answer Yes, you get full stereo sound. The maximum distance is about 30 feet apart.

  Answered 4 years ago by ION AUDIO

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Q: QuestionIt's been rainy and cloudy so sun has been away. Speaker totally ran out of charge. Can you plug these in to charge with the adapter and still use them? I know ours was totally out of charge and I plugged it in but it hasn't let me turn it back on yet.

Asked 5 years ago by beta4210.

• A:Answer Hi, I'll be glad to assist! The Ion Audio Solar Rock Speakers can be powered on and used while they are plugged into an outlet with the power adapter. If the speaker is not turning on while plugged into the outlet, please contact Ion Audio Support at (401)-658-3743.

  Answered 5 years ago by ION AUDIO

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Q: QuestionMy speakers has a charge the blue light comes on. But the speakers will not turn on. Do you know why.

Asked 5 years ago by Sandy.

• A:Answer Does it say that it is turning on? There should be a female voice that tells you that it is powering on. Also...this may sound stupid but have you checked the volume?

  Answered 5 years ago by JoshVerified Purchase

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Q: QuestionCan these connect with my ipod?

Asked 5 years ago by LadyDi.

• A:Answer Hi, I'll be glad to assist! The Ion Audio Solar Rock Speaker will connect to your iPod as long as the device has Bluetooth.

  Answered 5 years ago by ION AUDIO

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