Father’s DaySuper tech for super dadsShop Gift Ideas

Skip to content
Main Content

Questions & Answers

Your price for this item is $349.99
Page Showing 1-20 of 51 questions
  • QuestionDoes this vacuum work well on carpet? don't have much carpet but do have area rugs that I would like covered also.

    Asked by Anonymous.

    • Answer Wouldn't work too well on high pile carpets or shaggy rugs, but didn't have a problem transitioning from flat to carpet. It would scrunch up the edges of the carpet if it's not stiff enough.

      Answered by George

  • QuestionIf the E5 doesn’t have mapping, how does it know where to go. Friend said theirs kept going into the kitchen 5 different times.

    Asked by Bootie.

    • Answer Stop worrying about how the sausage is made... There's a reason why I program it to run while I'm asleep... so I don't have to worry about 'how' it works, only that the floor is visibly clean when I get up. Look at it as a blind man in a hedge maze who can only 'hear' a signal coming from 'home' when the battery is low. Although I notice mine tends to follow a consistent path when it starts cleaning, it is largely a random algorithm which over a set period of time during a cleaning cycle, would cover a majority of the area to be cleaned. It is heavily dependent upon size of area to be cleaned the and number of obstacles versus battery capacity. So it is possible to have in a large home - a spot(s) not cleaned one day but is the next - all because of the randomness of each cleaning. In a smaller area, the unit gets more chances to cover every area before the battery runs out. Note: it still cleans until it is docked. NO MAPPING only has two downsides - (1) if it doesn't find it's way home before the battery dies, you have to pick it up and put it back at the dock AND (2) no ability to resume cleaning after recharging (important only if you have a LARGE area to be cleaned). That said - the iRobot website has guidelines to help you select the model that best suits your need. I used that to land on the e5. The e5 works 'good enough' for me as my area to be cleaned is just about or a bit more than the area recommended. I run it everyday before I wake up. The first floor is very clean - 6 cats and 2 dogs worth of fur tumbleweeds mostly gone. I know it may not have enough battery capacity to cover every square inch. But it is good enough to say that over a two or three day span, all areas get cleaned in a large home. That said - I still need to pull out the electric broom (not the Dyson) every now and then to suck up corners that a round unit cannot reach. Carpets I will still use a Dyson - but much less frequently - to deep clean dust, etc... In the four weeks I've owned it - maybe 5 times have I had to carry it home because it couldn't find it's way home to the dock. And that is largely due to the obstacle course that may lay between the unit and the docking station. If it's in the living room near the end of the battery cycle, it'll have a hard time finding it's way out and back to the dock. So... picking up and carrying the unit back to base maybe once a week is still better than hauling out my Dyson every few days. Is mapping worth the extra $? Only you can make that call. For me - this works just fine...

      Answered by TheYellowStreak

  • QuestionDo you need a iPhone to operate this?

    Asked by 1961WAY.

  • QuestionDoes this model cut long human hair or does the hair have to be cut?

    Asked by CrazyCatLady.

    • Answer The Dual Multi Surface Brushes on Roomba e5 will prevent hair from tangling around the extractors

      Answered by iRobot representative

  • Questionwhat does pet feature mean

    Asked by randy.

    • Answer It will take glamour style photos of your pet as it works through your house. If you have a smart tv it will cast them to your screen when you arrive home.

      Answered by Purf

  • QuestionAre the brushes rubber or bristles? What about cleaning; can the dust/dirt container be removed so it can be washed/rinsed? Can the filter be rinsed?

    Asked by vendeleh.

    • Answer The "brushes" on the E5 are soft rubber counter rotating brushes. There are no bristles. So far, they seem to work great. We have to large dogs, and they have not gotten clogged or tangled with hair at all. The dust bin can be rinsed out to clean it, but the removable filter cannot be washed. I just knock the dust out in the trash can and every couple weeks give it a good blast with canned air. So far, very pleased with the E5.

      Answered by WillB

  • QuestionThe type of filter says other. How do you clean the filter or replace it

    Asked by Craftdoodles.

    • Answer It just a typical filter. I believe that the filter can last a long time. Each time a job is done, I take the filter out and knock the dust out by tapping it on the side of my trash can, then I put it back in.

      Answered by Cookie

  • QuestionDoes this vac detect cords or shoelaces?

    Asked by Anonymous.

    • Answer Yes, all Roombas have anti-tangle technology. The robot will generally just drive over cords or shoelaces, but will reverse if anything gets captured by the dual brushes.

      Answered by iRobot representative

  • QuestionMy question is about the app and Wi-Fi. We cut the cord with our cable provider and now use our phones and a hot spot for internet, so no traditional WI-FI. Will the app communicate properly with the e5 in this way?

    Asked by Pethaireverywhere.

    • Answer As long as you set up your Roomba e5 on your hot spot and it is continuously connected, you will be able to communicate with your Roomba e5 via the iRobot Home App on your smart device.

      Answered by iRobot representative

  • QuestionHow loud is this? Do you have to turn the tv up?

    Asked by Rocooper.

    • Answer It works great but it is loud. You wouldnt want to watch TV and talk to someone on the phone with this in the room,

      Answered by steve

  • QuestionDoes this work with 220 voltage?

    Asked by Ebk2021.

    • Answer The Home Base used for charging the Roomba e5 is rated for dual voltage including 220v.

      Answered by iRobot representative

  • QuestionWhy does roomba not go back to base when battery is low?

    Asked by WORRIED.

    • Answer It gets as close as it can before running out of battery. The red light warns when it’s getting low.

      Answered by er23

  • QuestionDoes this one have a way to block it from going into certain areas? Can it be done with the app or with those electronic beacons I've seen for doorways?

    Asked by Edward.

    • Answer I believe you can buy one. It is extra. I use laundry baskets.

      Answered by Minniehousekeeper

  • QuestionOn the Questions section for the iRobot - Roomba® 675 Wi-Fi Connected Robot, I read that it scratches hardwood floors. Is that the case with this model, too?

    Asked by Alex.

    • Answer I have not had any issues with scratching. There are no components of the roomba that will scratch a floor. What WILL scratch a floor is any debris on the floor that can scratch a wood floor. The unit operates by driving over debris, two rubber rollers with extended edges/flaps pressing down and 'flinging upward' the debris into the collection box. Same concept as using a vacuum cleaner with the beater brush turned on (carpet setting instead of bare floor setting) on a wood floor. If you drop a screw onto a wood floor and apply one or two pounds of downward pressure on the screw with your finger and then slide it on the wood floor - yeah - your floor will be scratched. So - if you drop something hard that could scratch a wood floor - just pick it up... If your floor is scratched - look inside the debris collected. Then blame whoever left the offending object on the floor.

      Answered by TheYellowStreak

  • QuestionWhen to replace battery?

    Asked by Meanclean.

    • Answer Most batteries last anywhere from 2 to 5 years depending on use. If you notice your Battery is no longer holding as much of a charge as it used to, please contact iRobot Customer Care for technical assistance before replacing the Battery.

      Answered by iRobot representative

  • QuestionDoes it detect stairs? I have a long hallway then a set of stairs, will it avoid the stairs with maybe a sensor or will I need to block them?

    Asked by JusgoRockin.

    • Answer Yes! The iRobot Roomba e5 has Cliff-Detection sensors that will prevent the robot from driving off stairs.

      Answered by iRobot representative

  • QuestionI am a quilter and always seem to have threads on carpet. How does it work on picking up threads? I am wondering how much suction it has.

    Asked by JJ.

    • Answer The Roomba e5 will provide the suction needed for a deep clean while the Dual Multi Surface Brushes will prevent any tangling on the extractors.

      Answered by iRobot representative

  • QuestionIt does not work if i dont have wifi?

    Asked by Anonymous.

    • Answer The Roomba e5 doesn’t require Wi-Fi to vacuum. Just push the clean button to start the robot and it will return to the charging station when the battery becomes low or the job is finished. If the Roomba isn’t connected to Wi-Fi, you do lose the ability to use some of the advanced features such as the iRobot Home App.

      Answered by iRobot representative

  • QuestionDoes the E5 work well on textured vinyl flooring? COncerned about the rubber rollers.

    Asked by Jen.

    • Answer Hello Jen, Roomba e5 works great on all hard floors surfaces and the rubber brushes will work well with your floor type.

      Answered by iRobot representative

  • QuestionDoes this model scratch hardwood floors?

    Asked by Bob.

    • Answer We have hickory. We have not had an issue.

      Answered by Minniehousekeeper