Questions & Answers

Q: QuestionDoes this adapter require a separate power source?

• A:Answer No, the adapter is USB-powered, eliminating the need for an external power source.

Q: QuestionWhat is the maximum data transfer rate of this ethernet adapter?

• A:Answer The ethernet adapter delivers high-speed network access with data transfer rates up to 1000 Mbps in half-duplex and full-duplex modes.

Q: QuestionHow can I tell if the adapter is connected and working?

• A:Answer The adapter has an Activity and link LED indicator to show connection status.

Q: QuestionWhich operating systems are compatible with this ethernet adapter?

• A:Answer The adapter is compatible with Microsoft® Windows® 7 or later, macOS® 10.8 or later (Driver required), Linux® Kernel up to 5.x, and Chrome OS™.

Q: QuestionIs this ethernet adapter compatible with older USB ports?

• A:Answer Yes, while it uses a USB 3.0 interface, it is backward compatible with USB 2.0 and USB 1.1 ports.

Q: QuestionIs driver required with windows 10 of can it be just plugged in and used that way?

Asked 5 years ago by Yogi.

• A:Answer I was able to use it on my laptop , running Windows 10, without having to load any additional drivers

  Answered 5 years ago by Oceans11Verified Purchase

  Helpful (14)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionWill this work for the Nintendo Switch?

Asked 5 years ago by Krob928.

• A:Answer Yes It will work with the NINTENDO SWITCH For faster speeds, Just make sure you use the USB 3.0 Port on the back of the switch not the two on the side of the dock.

  Answered 5 years ago by DLNY

  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionI upgraded my internet only to discover my desktop won't go over 100 Mbps I think cuz its specs show "10/100 Mbps Ethernet controller integrated on system board". Can I bypass the ethernet port and access my hi speed internet thru the usb port with this?

Asked 3 years ago by LateAdapter.

• A:Answer Yes if the USB port is 3.0

  Answered 3 years ago by TechieVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work to increase speeds when connected to my 4k tv instead of the eithernet port?

Asked 3 years ago by Deedee.

• A:Answer No, the Ethernet adapter is intended to connect to a computer via USB Type-A and Ethernet cable to a modem or router. This device will not work on a TV.

  Answered 3 years ago by J5create Team

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill it work for a hisense android TV

Asked 3 years ago by Anonymous.

• A:Answer What ever it is you have to be able to down load a driver to use it . So is it a smart tv .

  Answered 2 years ago by W11proVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf I have to download a driver for it to work properly will there be instructions for online download? My laptop doesn't have a disk drive.

Asked 4 years ago by FABIAN.

• A:Answer The Box includes the instructions to visit their website and do it. That's what I did.

  Answered 4 years ago by Tibisayita

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: Questionwill this work on Hinese smart Tv it doesn't have rj45 port but has usb port

Asked 5 years ago by klstar.

• A:Answer No as there are no drivers available.

  Answered 3 years ago by TechieVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with Dell Chromebook? I'm looking for a solid connection for distance learners.

Asked 4 years ago by ter.

• A:Answer Yes, this device is plug and play with Chromebooks.

  Answered 4 years ago by J5create Team

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this compatible with the Linux system? I currently have the insignia USB 2.0 to Ethernet that I purchased from your store but it doesn't work on the Linux system. Only on my regular windows system. So Im needing to be 100% sure this one works on linux

Asked 5 years ago by Ray94.

• A:Answer This adapter is supported by Linux® Kernel 3.x / 2.6.x

  Answered 5 years ago by J5create Team

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with the Amazon fire stick

Asked 5 years ago by Mom.

• A:Answer No, the Ethernet device is intended to be plugged into the computer and an Ethernet cord from the j5create device to the router, modem, switch. ** Feel free to contact the Technical Support team mentioned on the packaging for further assistance or if you have any other questions and someone will be glad to assist you.

  Answered 4 years ago by J5create Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI wish to increase the internet speed on my laptop by bypassing the ethernet port. I currently get up to 1 Gb and wish have access to 2 Gb. Will this adapter allow for a speed faster than 1Gb?

Asked 9 months ago by arm.

• A:Answer The max data transfer rate on the Ethernet Adapter is 1000 Mbps. Another option is the JCE145C USB-C to 2.5 Gigabit Ethernet Adapter, which will support the max data transfer rate of 2.5 Gbps.

  Answered 9 months ago by J5create Team

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with windows 7 without having to download a driver?

Asked 2 years ago by SuperDad.

• A:Answer The USB 3.0 Gigabit Ethernet Adapter requires an available USB Type-A port (USB 3.0 is recommended) and installation of a driver for proper functionality on a Windows platform. If the computer has network access and administrative rights, Windows can automatically install the driver when the device is plugged in. If not, drivers are located on j5create website under the "Support" tab. Thank you.

  Answered 2 years ago by J5create Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this be used to connect a smart tv that does not have a enthernet port to connect to a router?

Asked 2 years ago by Cotton.

• A:Answer No, the USB 3.0 Gigabit Ethernet Adapter is meant to connect to a computer via USB Type-A port (USB 3.0 is recommended) and the other end to a modem or router. It will also require an installation of a driver on Windows or Mac platforms.

  Answered 2 years ago by J5create Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill it support windows 11?

Asked 3 years ago by Anonymous.

• A:Answer Yes. There are drivers available.

  Answered 3 years ago by TechieVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this work for a lenovo laptop that has windows 10 on it

Asked 3 years ago by Miya.

• A:Answer Yes, the Ethernet Adapter requires an installation of a driver for your Lenovo. The driver is automatically downloaded when plugged in a network environment. If the automatic download does not start, please install the driver manually on the j5create homepage.

  Answered 3 years ago by J5create Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)