Questions & Answers

Q: QuestionDoes this also come with a wire to hook into the device? Or is Bluetooth required?

Asked 4 years ago by Steph.

• A:Answer Great question, Steph! The Jabra Elite 45h can only be connected to smartphones and tablets using Bluetooth. At this time, the Elite 45h does not have a 3.5 mm jack.

  Answered 4 years ago by Jabra

  
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Q: QuestionCan I adjust the sidetone volume? I want to hear my own voice.

Asked 4 years ago by Mike.

• A:Answer Hello, Mike - Thank you for the question. To turn on/off sidetone and adjust the sidetone volume, follow these steps: - Open the Jabra Sound+ app. - In the Headset menu, tap the Settings icon on the top right. - Tap Headset Settings, then Call Experience. - In Your voice in a call, adjust the settings according to your personal preferences.

  Answered 4 years ago by Jabra

  
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Q: QuestionI have paired the headset to my sony tv and nit paired. I can not hear anything. ehich button will control sound received.

Asked 4 years ago by Joe.

• A:Answer Hello, Joe - We're sorry to hear that you've having this challenge, but at this time we do not recommend you pair your Jabra Elite 45h directly with a TV. It is optimized to be used primarily with smartphones or tablets running either iOS or Android. For this reason, we cannot guarantee device performance or provide support for performance problems that may result. If you have further questions, please contact us with a direct message on Facebook or Twitter.

  Answered 4 years ago by Jabra

  
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Q: QuestionHow do the headphones recharge if there's no port to enter?

Asked 4 years ago by Curious.

• A:Answer It has USB-C port to recharge.

  Answered 4 years ago by MusicAllTheTime

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Q: QuestionIs there a mute button?

Asked 4 years ago by Mer13.

• A:Answer Hello Mer13- Please click the Voice Button on the headset to mute the microphone during a phone call. Thank you for your question.

  Answered 4 years ago by Jabra

  
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Q: QuestionHow is the mic ?

Asked 4 years ago by Nathan.

This question was asked about the related product: Jabra - Elite 45h Wireless On-Ear Headphones - Gold Beige

• A:Answer Hello Nathan- The Jabra Elite 45h features 2-microphone call technology lets you make and take calls on the go and be confident that you’ll be heard. Whether you’re on a busy train or walking down the street, there’s nothing to stop you from answering that call.

  Answered 4 years ago by Jabra

  
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Q: QuestionI am having trouble charging my headphones. I have tried the original cable and nothing works. No red light. No blue light for Bluetooth connection. Any suggestions?

Asked 6 days ago by Alex.

This question was asked about the related product: Jabra - Elite 45h Wireless On-Ear Headphones - Gold Beige

Q: QuestionHello. When I installed My Sound app on my phone I ran sound test. How can I reset my phone to ignore this test?

Asked 2 years ago by Anonymous.

Q: Questionhow do I mute my jabra when Iam not on a call?

Asked 3 years ago by Anonymous.

Q: QuestionTrying to connect my Jabra elite 45h to my laptop windows 10/11. Tried resetting my Jabra, on/off, and still not working. Thank you in advance.

Asked 3 years ago by Doha.

Q: QuestionCan you use these with Avaya, to take calls for work from home?

Asked 3 years ago by Dee.

• A:Answer Hello Dee- Please click on this direct link: https://www.jabra.com/compatibilityguide/ to check the compatibility guide. Thank you for your question!

  Answered 3 years ago by Jabra

  
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Q: QuestionWill these work with my iPod nano?

Asked 3 years ago by Steven57.

• A:Answer Hello Steven57- Though some users have seen success, we cannot guarantee full functionality. The Jabra Elite 45h is designed to pair with smartphones and tablets. Please feel free to click on this direct link: https://www.jabra.com/compatibilityguide/ to check the compatibility guide at any time. Thank you for your question!

  Answered 3 years ago by Jabra

  
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Q: QuestionCan the Jabra 45h connect to PC windows 10 laptop using blutooth? If not are there other Jabra similar models that can connect using bluetooth or that have a 3.5 mm wired connect in addition to Blutooth?

Asked 3 years ago by Mike.

Q: QuestionDoe these have a usb dongle to connect to softphone?

Asked 3 years ago by OB.

• A:Answer Hello OB- The Jabra Elite 45h is designed to pair with smartphones and tablets. Though some users have seen success pairing the Jabra Elite 45h with a USB dongle, we cannot guarantee full functionality. Thank you for your question.

  Answered 3 years ago by Jabra

  
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Q: QuestionCan I use my iPhone as a microphone?

Asked 4 years ago by tduke99.

• A:Answer Hello tduke99- Thank you for your question. We kindly suggest checking your microphone settings on your smartphone. We have found these instructions online and have provided them below to possibly disable your microphone when connected to the Jabra Elite 45h: - Open your iPhone's Settings. - Scroll or search for the "Privacy" settings page. - On this page, tap "Microphone." Microphone settings can be found under Privacy, via the Settings. You'll see a list of every app that has access to your microphone. If you require assistance, please contact the Jabra Support Team: https://bit.ly/3y9LvyE. We are always happy to help!

  Answered 4 years ago by Jabra

  
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Q: QuestionI find that a lot of headphones are uncomfortable to me because they smush my ears against my glasses. How comfortable are these for glasses wearers?

Asked 4 years ago by Anna.

• A:Answer Hello Anna, the Jabra Elite 45h has not been officially tested with glasses though you can certainly order the Jabra device from the official Jabra website. If you are unsatisfied with your purchase, you can request a return within the 30 day return period. Thank you for your interest in Jabra products!

  Answered 4 years ago by Jabra

  
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Q: Questionlooking to purchase for call center environment - very noisy and I have hard time hearing - will this just plug into USB and work fine?

Asked 4 years ago by Anonymous.

• A:Answer Hello! The Jabra Elite 45h is not recommended for use in a call center environment. Jabra offers many headsets specifically designed for use in Office and Call Centers. Contact us directly if you have any specific questions. Thank you.

  Answered 4 years ago by Jabra

  
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Q: QuestionI would like to wear these while running on a treadmill, as well as outside during better weather. Will these headphones “stay put” during exercise routines, or will they shift and move during exercise? Is the fit snug enough for running?

Asked 4 years ago by Anonymous.

• A:Answer They will move around if you shake your head too much.

  Answered 4 years ago by MusicAllTheTime

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Q: QuestionDo the microphone and sidetone still work if I connect these headphones to my laptop for video calls (zoom, skype, Microsoft teams, etc)?

Asked 4 years ago by Alex.

• A:Answer Yes. Works fine.

  Answered 4 years ago by Suresh

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