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I have the same phone, it worked very easy. It wouldn't pair with multiple devices though.
Sorry, there was a problem. Please try again later.Hello Yoyo- We are sorry to hear about these challenges you are describing. This is certainly not what you should expect. We kindly recommend to reset the Elite Active 65t. We have provided you with instructions below: Start by removing the Elite Active 65t from the list of paired devices in your phone's Bluetooth menu. Next, press and hold the multi-function button for 10-15 seconds until you see the purple flashing light (you will see it flash red first, but keep the button pressed). After this, the headset will go into pairing mode, ready to pair with your phone again. If you continue to have challenges, please contact our support team: https://bit.ly/2Z3vkBX, so that we can provide you with further assistance. We are here to help. Thank you!
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