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Page Showing 21-40 of 182 questions
  • QuestionWhat is the difference between the 240 and 290?

    Asked by Rosa.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. The main difference between these two products is capacity,and explorer240 capacity is 240wh, explorer290 capacity is 290wh. The 290 (7.5 lbs) will be a bit heavier than the 240 (6.6 lbs). Other parameters such as size, number of ports, output power, etc. are almost the same. Should you have other questions or concerns, feel free to contact our customer service. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this run a standard hair dryer for an hour (not continually but total)?

    Asked by Chris.

    • Answer Dear Chris, Thanks for your inquiry! I'm sorry that Jackery - Explorer 290 can't run a standard hair dryer. Jackery - Explorer 290 has a stable working output of 200Wh, while the hair dryer rated power is generally between 600-2000Wh. Welcome to learn about other Jackery models that may meet your needs. Here are the output power data of several Jackery products: Jackery - Explorer 880——1000Wh Jackery - Explorer 1000——1000Wh Jackery - Explorer 1500——1800Wh (Recommend for Hair Dryer) Jackery - Explorer 2000pro——2200Wh (Recommend for Hair Dryer) We hope our explanation can assist you. Please feel free to let us know if you have any further questions. Jackery Support Team

      Answered by Jackery

  • QuestionI need to get a new charger for the unit. Can you help?

    Asked by Vinny.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Please sent email to our customer service for the support. They will provide the free new charger for you. Thanks for your support.

      Answered by Jackery

  • QuestionWhat is amp output?

    Asked by Anonymous.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Here are the amp data of each output for your reference: 1). 1*AC Output: 110V/ 1.82A; 2). 1*Car Port Output: 12V/ 10A; 3). 2*USB-A Output: 5V/2.4A each Should you have other questions or concerns, feel free to contact our customer service. Thank you for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionWith a 50” tv, how long could I plug in and watch on a fully charged generator?

    Asked by csett8.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 290, with a battery capacity of 290Wh and an output power of 200W, is capable of powering a 50" tv. To estimate the runtime, we use a straightforward calculation: multiply the battery capacity by 0.85 and then divide by the device's power consumption. Generally speaking, a 50" tv will use between 70 (LED TV) to 150 (LCD TV) watts. The Explorer 290 could theoretically seperately run a 50" tv for approximately 1.6-3.5 hours (calculated as 290×0.85÷150 to 290×0.85÷70). Please consider this an approximate figure, as actual runtime is influenced by the exact power requirements of your tv, additional connected devices, and more. Please check the power requirements of your device. It's crucial to ensure that the total power draw from all devices connected does not surpass the Explorer 290's 200W output limit to prevent system overload. For a precise calculation or further assistance, our customer service team is at your disposal (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionThe explorer 290 only has 1 wall outlet.... Could you plug a surge protector in that out let to use multiple wall outlets as long as you dont exceed the wattage?

    Asked by Brian.

    • Answer Yes, you can plug a surge protector into the single wall outlet of the Explorer 290 to use multiple wall outlets, as long as you don't exceed the total wattage capacity of the power station. Thank you. Jackery Support Team

      Answered by Jackery

  • QuestionHow long would the charge last on a 21 in box fan

    Asked by Islex.

    • Answer Thanks for reaching out to us regarding this question. How long would the charge last on a 21 in box fan? The power for the normal box fan is 60W-75W 290 multiple 0.8(power loss)divided 65 equal 3.5 Hours. Please do not hesitate to ask us, if you have more questions. Thanks for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionI use a white noise machine to help me sleep. It’s 18 watts. Will be generator be efficient enough to last 8 hours with the machine?

    Asked by Mark.

    • Answer This unit is rated at 200 Watt-hours. At 18 watts of power consumption per hour it should easily provide up to 9 hours of use.

      Answered by rick

  • QuestionWill this run a hp printer and laptop? And for how long? Also how long can it run 130watts for?

    Asked by Hiya.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. Generally speaking, Jackery E290 can charge the laptop(30W) 8 times. Approximately, it can run 130watts for 7hours. Should you have other questions or concerns, feel free to contact our customer service. Thanks for your support.

      Answered by Jackery

  • QuestionHow long can this power a standard box fan? Same question for a space heater.

    Asked by Anonymous.

    • Answer Dear Customer, Thanks for reaching out to us regarding this question. This Explorer 290 can power a standrad box fan around 3 to 8.6 hours. Becasue the lowest running watts of a space heater is more than 200W(the continuous output watts of Explorer 290), this item can not power a space heater. The Explorer 880 and 1500 are recommended to you to run a space heater. Should you have other questions or concerns, feel free to contact our customer service. Thank you for your support. Best Regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this power station power a microwave ? If not one that I can purchase that will power on a microwave and price please

    Asked by Kaeni46.

    • Answer Dear Customer, Thank you for your question and for considering Jackery! The Jackery Explorer 290 has a rated output of 200W (400W peak), which is not sufficient to power a standard microwave, as most microwaves typically require 700W to 1200W of continuous power. If you're looking for a power station that can power a microwave, we recommend the following: 🔹 Jackery Explorer 1000 Plus – Rated Output: 2000W (4000W peak) Capacity: 1264Wh (expandable) Approx. Price: ~$1,199 USD ✅ Suitable for powering most standard microwaves. This model provides significantly more power and capacity, making it ideal for heavier appliances like microwaves, coffee makers, and portable heaters. Please don’t hesitate to reach out to our customer service team if you’d like help selecting the right model for your needs. Customer Service: 📧 [email protected] 📞 +1-888-502-2236 (Weekdays 9 AM to 5 PM PST) Best regards, Jackery Customer Service Team

      Answered by Jackery

  • QuestionCan I run a ninja electric grill with this while tent camping?

    Asked by Ang.

    • Answer Dear customer, Thank you for your question! The Jackery Explorer 290 has a maximum continuous output of 290 watts. Most Ninja electric grills typically require 1,200 to 1,800 watts, which exceeds the capacity of the E290. Unfortunately, this means the Explorer 290 cannot power a Ninja electric grill while tent camping. For high-wattage appliances like electric grills, we recommend considering larger models such as the Jackery Explorer 1500 or 2000 Plus. If you’d like help selecting the right power station for your camping needs, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist! Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCAN YOU USE A 1300 WATTS BLOW DRYER

    Asked by EVEL.

    • Answer Dear customer, Thank you for your question! Unfortunately, the Jackery Explorer 290 cannot power a 1300-watt blow dryer, as its maximum continuous output is 290 watts, which is far below the power required by most blow dryers. For high-wattage appliances like hair dryers, we recommend considering larger models such as the Jackery Explorer 1500 or 2000 Plus, which are designed to handle higher power loads. If you’d like help selecting the right unit for your needs, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re happy to assist! Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionDoes this work on 700w mini microwave?

    Asked by Pbr.

    • Answer Dear customer, Thank you for your question! The Jackery Explorer 290 has a continuous output of 290 watts, which is below the 700-watt power requirement of your mini microwave. Therefore, it is not suitable to power a 700W microwave. For appliances with higher wattage like microwaves, we recommend considering larger models such as the Jackery Explorer 1000 or Explorer 1500, which can handle higher power demands. If you need help choosing the right unit, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We’re here to assist! Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan you charge the power station with electric outlet

    Asked by Bo.

    • Answer Dear customer, Thank you for your question! Yes, the Jackery Explorer 290 can be charged using a standard electric outlet. It comes with an AC adapter that allows you to recharge the power station safely and conveniently from any wall socket. Additionally, the Explorer 290 can also be charged via a car charger or compatible solar panels for more flexible charging options. If you have any more questions or need assistance, please feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionI have an armor all car vacuum cleaner, 2 HP Peak, with the following description : 120V 60 Hz, 5.5A, and I want to check which one of your product would support to run this vacuum cleaner, and for what duration of time ?

    Asked by Shaz.

    • Answer Dear customer, Thank you for your inquiry. Based on the specifications you provided for your Armor All car vacuum cleaner (2 HP Peak, 120V, 60Hz, 5.5A), it requires approximately 660W (120V * 5.5A). To run this vacuum cleaner, we recommend a Jackery Explorer model that can handle at least 660W of continuous output and provide enough surge capacity to support the vacuum's peak power requirements. Here are some suitable options from our product range: Jackery Explorer 1000: This model provides 1000W continuous output (2000W surge), which would be more than sufficient to run your vacuum cleaner. It can power your vacuum for around 1 to 1.5 hours, depending on the vacuum's actual power consumption and any other factors such as the battery's state of charge. Jackery Explorer 1500: This model provides 1500W continuous output (3000W surge), which is more than capable of running your vacuum cleaner, with a runtime of about 1.5 to 2 hours, depending on similar factors. The exact duration will depend on your vacuum's actual power draw and how much battery charge is available in the power station. Please feel free to contact us if you need more information or have further questions about selecting the right model. Please don’t hesitate to contact us at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM – 5 PM PST) if you need additional assistance. We’re always here to help! Best regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionCan I plug in a 19 inch TV, a hotplate, and a lamp?

    Asked by Nelson61.

    • Answer Dear customer, Thank you for your inquiry. The Jackery Explorer 290 (E290) has a 290Wh capacity and can power small electronics, such as a 19-inch TV, a hotplate, and a lamp, depending on the wattage requirements of each device. A typical 19-inch TV consumes around 30-60W. A hotplate typically uses between 1000W and 1500W, which might be too much for the E290, as the unit is designed to handle maximum 200W continuous output (400W surge). A lamp typically uses around 20-60W, which should be well within the capabilities of the E290. Given that the hotplate could exceed the maximum continuous output of the E290, we would recommend avoiding plugging it in simultaneously with other high-wattage devices. The TV and lamp can typically be powered together as long as their total wattage does not exceed the E290’s capacity. If you have specific power usage details for each of your devices, feel free to share them, and we can help confirm the exact compatibility! Best regards, Jackery Customer Support Team

      Answered by Jackery

  • QuestionWill this power a dual tray brother HL-L6200DW printer ?

    Asked by Laz619.

    • Answer Dear Customer, Thank you for your question! The Brother HL-L6200DW printer can draw up to around 600W when actively printing. However, the Jackery Explorer 290 has a peak output of 400W and a continuous output of 200W, which is not sufficient to support the high power surge typically required by laser printers like the HL-L6200DW — especially during startup or printing operations. If you need to power a laser printer, we recommend considering a higher-capacity power station such as the Jackery Explorer 1000 or above. If you have any further questions or need help selecting the right power station, feel free to contact our customer service team at [email protected] or call us at +1-888-502-2236 (Weekdays, 9 AM – 5 PM PST). Best regards, Jackery Customer Support Team

      Answered by Jackery