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Page Showing 41-60 of 182 questions
  • QuestionCan this run a sump pump?

    Asked by Anonymous.

    • Answer Hello, Thank you for your question! The Jackery Explorer 290 has a rated output of 200W (400W surge). Most sump pumps typically require between 500W to 1000W to start and run properly, which exceeds the capacity of the Explorer 290. So unfortunately, the E290 is not suitable for running a sump pump. Let me know if you’d like help finding a model that can support higher wattage devices! For further assistance, feel free to contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). Best regards, Jackery Team

      Answered by Jackery

  • QuestionWill the Explorer 290 run a Road Pro lunch box cooker that requires a 15 to 20 amp draw?

    Asked by Anonymous.

    • Answer Dear Customer, Thank you for reaching out! The Jackery Explorer 290 has a pure sine wave inverter with an output of 200W (400W peak). The RoadPro lunch box cooker, which typically draws 15 to 20 amps at 12V, would require approximately 180W to 240W of power (12V × 15A = 180W; 12V × 20A = 240W). Since this exceeds the Explorer 290’s continuous output limit of 200W, we do not recommend using it to power the RoadPro lunch box cooker, as it may overload the system or trigger the protection mode. If you need help finding a more suitable power station, we’d be happy to recommend one! Should you have any further questions, feel free to contact us at [email protected] or +1-888-502-2236 (Weekdays, 9 AM to 5 PM PST). We're always happy to assist! Best regards, Jackery Customer Service Team

      Answered by Jackery

  • QuestionIs this safe to use inside at night with a baby to sleep

    Asked by Michelle.

    • Answer YES! VERY SAFE.

      Answered by Kringles

  • QuestionFully charge,how long will it last if u plug a 32inch,Toshiba tv and a portable grill

    Asked by Anonymous.

    • Answer Probably about an hour top!

      Answered by Kringles

  • QuestionCan I plug my electric lunch box called Itaki 220 volts

    Asked by JT.

    • Answer Dear customer, thank you for your inquiry. The Explorer 290 is designed to provide an output of 120V, which is standard for most household appliances in the U.S. Unfortunately, it does not support a 220V output. If you have any further questions or need assistance with selecting the right product, feel free to reach out. We're happy to help (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill it power a blow up mattress

    Asked by Memo.

    • Answer YES

      Answered by Kringles

  • Questionhow long will it power a 60w fridge?

    Asked by Anonymous.

    • Answer AN HOUR TOP

      Answered by Kringles

  • QuestionIs the foldable solar panel included? If not what type of solar panel would fit with Jackery?

    Asked by Anonymous.

    • Answer Dear customer, thank you for your inquiry! The foldable solar panel is not included with this product. If you wish to use a solar panel for charging, we recommend the SolarSaga 40W Mini, which takes approximately 9.5 hours for a full charge. However, for older models such as the Explorer 290/300/500/550/880/1000, a DC8020 to DC7909 adapter is required. Alternatively, you can opt for the SolarSaga 100W, which offers a faster charging time of approximately 4.6 hours. Please feel free to reach out if you have any further questions (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionWill this provide power for Starlink systems

    Asked by Perkinly.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 290, with its 290Wh battery capacity, offers a reliable 200W continuous output (with a 400W peak output). Based on this, the Explorer 290 should be able to power your Starlink system, which typically requires between 100-150W, depending on usage and the specific setup. If we assume that your Starlink system consumes around 150W, the Explorer 290 can provide approximately 1.64 hours of runtime (calculated as: 290 × 0.85 ÷ 150). However, please keep in mind that the actual runtime may vary depending on the specific configuration and usage of your Starlink system. If you have more specific details about your Starlink setup or power requirements, feel free to provide them, and we’d be happy to offer a more accurate estimate. If you have any further questions, don’t hesitate to contact us (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan you use a small microwave with this?

    Asked by JJ.

    • Answer Yes, but it will probably run a lot of your power down. This is BEST used for lamps, Televisions, WIFI boxes, charging cell phones, lap tops, etc.

      Answered by Kringles

  • QuestionHi, I'm interested in having this to charge a scooter that generally charges via an ordinary wall connection, and will contain two 24v 15Ah LiFe04 batteries. Will this charge it without any issue? How many cycles would I get out of it? Thanks in advance!

    Asked by Jennifer.

    • Answer Dear customer, thank you for your interest in Jackery products! The Jackery Explorer 290 has a battery capacity of 290Wh, with a continuous output of 200W (400W peak). Based on the technical specifications you’ve provided, your scooter's batteries have a total capacity of 720Wh (24V × 15Ah × 2). It seems that the Explorer 290 may not be sufficient to fully charge your scooter, as its energy needs exceed the power limit of this model. If your scooter’s charger requires more power or if the overall energy demand exceeds 200W, we recommend considering higher-capacity models such as the Explorer 1000 Plus or Explorer 2000 Plus, which are better suited for charging larger batteries like yours. Should you have any further questions or need assistance selecting the right product, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan I leave this connected to ac power long term and use it as a backup for power failure?

    Asked by Inquisitive.

    • Answer Dear customer, thank you for reaching out! The Jackery Explorer 290 does support simultaneous charging and powering devices, meaning you can use it while it's plugged into an AC outlet. However, we do not recommend using the Explorer 290 as a long-term, continuous power supply while it's plugged in. Continuous use in this manner can impact the longevity of the battery and may cause overheating if the unit is constantly charging while in use. For long-term power backup applications, we suggest exploring larger capacity models like the Explorer 5000 Plus with Smart Transfer Switch, which are better suited for sustained use and power supply during outages. If you have any other questions or would like assistance choosing the best model for your needs, feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionHow long will this run a water pump for that is 115V Something like this. https://www.grainger.com/product/LIBERTY-PUMPS-Utility-Pump-115V-AC-5YU12?opr=PDPBRDSP&analytics=dsbrItems_49JV05

    Asked by Rayray.

    • Answer Dear customer, thank you for your interest in Jackery products! The Jackery Explorer 290 has a battery capacity of 290Wh and offers a continuous output of 200W (400W peak). Based on the technical specifications you’ve provided, your 1/2 HP Water Pump requires 900W of running power and between 2000-4000W of starting power. Unfortunately, the Explorer 290 will not be sufficient to power your water pump, as its power needs exceed the output limits of this model. We recommend considering higher-capacity models such as the Explorer 1000 Plus (approximately 1.2 hours for a 900W water pump) or Explorer 2000 Plus (approximately 2 hours for a 900W water pump), which are better equipped to handle the higher energy demands of devices like yours. Should you need any further assistance or have questions regarding the right product for your needs, please don't hesitate to contact us at [email protected] or call +1-888-502-2236 (Weekdays 9 AM to 5 PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan this power a full size refrigerator?

    Asked by G.

    • Answer Dear customer, thank you for your interest in Jackery products. The Jackery Explorer 290, while a versatile power solution, has a battery capacity of 290Wh and an output power of 200W. Given that standard home refrigerators usually operate within a power consumption range of 300 to 800 watts, the Explorer 290 may NOT be sufficient to power your refrigerator, as it exceeds the unit's output capacity. For scenarios where you need to run a refrigerator off-grid or during a power outage, we recommend considering a product with a higher capacity, such as the Jackery Explorer 1000 Plus (approx. 2.1 hours for a 500W full-size refrigerator), 2000 Plus (approx. 3.5 hours for a 500W full-size refrigerator), Solar Generator 1000 v2 (approx. 1.8 hours for a 500W full-size refrigerator), or Solar Generator 2000 v2 (approx. 3.5 hours for a 500W full-size refrigerator). These models offer extended power capabilities that are better suited for appliances with higher power demands. Should you have specific power consumption details for your refrigerator or need personalized advice, our customer service team is here to provide the support you need. We are committed to helping you find the best solution for your power backup needs (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan a tv be ran off this generator. If so for how long

    Asked by Tina.

    • Answer Dear customer, thank you for your interest in Jackery products. The Explorer 290, with its 200W rated output and 400W peak output, along with a 290Wh battery capacity, is indeed capable of powering TV. To estimate the runtime, we use a straightforward calculation: we multiply the battery capacity by 0.85 and then divide by the device's power consumption. The power consumption of a hdtv 55" may vary depending on the TV type. For example, the 55" LED consumes around 60-90 watts, whereas the 55" OLED has a power consumption rate of 105-110 watts. Based on an average consumption of 100W, the Explorer 290 could theoretically provide approximately 2.5 hours of runtime for a 55" TV (calculated as 290×0.85÷100). Please note that these runtime estimates are approximate and actual performance may vary based on the specific TV type and operating conditions. If you have any further questions or require additional assistance in selecting the most suitable power station for your needs, please feel free to reach out (Customer Service: [email protected] / +1-888-502-2236 Weekdays 9AM to 5PM PST). Warm regards, Jackery Support Team

      Answered by Jackery

  • QuestionCan I plug it in all the time to keep my internet and security cameras on when it’s outage even I am not home?

    Asked by Dan.

    • Answer Dear customer, thank you for reaching out! The Jackery Explorer 290 can be plugged into an AC outlet to charge while powering your devices, which means you can use it to keep your internet and security cameras running during a power outage, even if you're not home. However, it is important to note that using the Explorer 290 for long periods of time while it is continuously charging can affect the battery’s longevity. We recommend monitoring the device and ensuring it’s in a well-ventilated area to avoid overheating. If you are looking for a more long-term solution for power backup during outages, you may want to explore larger capacity models, such as the Explorer 5000 Plus, which are designed for sustained use. If you have any other questions or need help finding the right solution for your needs, feel free to contact us (Customer Service: [email protected] / +1-888-502-2236, Weekdays 9AM to 5PM PST). Best regards, Jackery Support Team

      Answered by Jackery

  • QuestionIs this a new or used unit

    Asked by Anonymous.

    • Answer new, as far as I can tell.

      Answered by LoriS

  • QuestionHow do you charge it

    Asked by EllisW.

    • Answer Jackery devices can be charged in a could have ways. 1 - you can plug it in to AC power in your home. This provides about 250w of input power and will likely chagre your device the fastest. Option 2, you can use solar panels. Depending on the size, the charging time will vary. If you are using the SolarSaga 200w, it normally delivers about 75-80% efficiency so you can get about 170watts of power. Assuming you have constant sun, you can decide the total capacity of your device by the average input wattage and that will tell you the amount of hours it will take to charge to 100%.

      Answered by Anonymous

  • QuestionCan this be charged by plug in? Also, how long will it last to light up one chandelier? Please see attached photo. Also, can you recommend a battery that can charge multiple chandeliers lasting 5+ hours

    Asked by chandelierstands.

    • Answer I am not able to see your attached photo but, I can answer your question. This will take some work but, let’s assume you light has 5 40w lights. That will put that at 200w for the total wattage for that light fixture. Assuming you have more or less lights, you can adjust that wattage accordingly, just know that the Jackery 240 holds 256Whrs of power at a full charge. For the 5 light example, this will power your light for about 1.25 hours. However, this is not efficient. There are many work lights that can deliver approximately the sam amount of lighting in linens that are much cheaper and more efficient. Consider the job and what the need is and plan accordingly for that. You should use the Jackery for things that can only be run on AC power and most of the other things, there are specialized devices for that that last much longer than this. You also will lose about 15-20% of your energy in the conversion from DC toAC.

      Answered by Anonymous

  • QuestionI’m just curious if you could use this to power or refrigerator

    Asked by Generator.

    • Answer You will need to know the power rating for your refrigerator. Many refrigerators run at about 100watts - but this can vary. So, with the Jackery 240 v2, it can hold about 256Whrs of power. Yes, it can power your refrigerator but likely for only about 2.25hrs assuming it has a power rating of 100watts. Plus, there are usually startup spikes with electrical devices that can be pretty high compared to the running wattage. If you want to run a frig with this device, I would strongly consider a larger device. Something like the 1000 v2 or the 2000 v2. But still, even the 1000 v2 would only last about 10hrs.

      Answered by Anonymous