A:Answer I am having the same exact problem. I did all the troubleshooting. Even tried switching the handles and bases. One works perfectly fine and one doesn't work at all.
Reached out to JaxJox. It took them over 2 weeks to respond and all they did was refer to warranty coverage, which from reading these Q&As apparently does not help if purchased at Best Buy.
For the person who manually fixed, do you recall how you did that?
Extremely frustrating.
