Questions & Answers

Q: QuestionMy Charge 4 won’t start up. It also will not charge Can I send it in for repairs?

Asked 4 years ago by Sarge.

• A:Answer Please reach out to use so we could try some steps with your JBL Charge 4. We're here to help. http://bit.ly/30JI2G4

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan I buy and and stream from them both at the same time akila

Asked 4 years ago by Akila.

• A:Answer You can stream on both of them using our JBL Connect + feature. Press the hourglass button on our speaker to connect it with other Speakers that have the same feature.

  Answered 4 years ago by JBL Support

  
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Q: QuestionDoes it come with a mounting bracket and/or can it be mounted outside on a patio?

Asked 4 years ago by Milla.

• A:Answer It does not come with a mounting bracket. It must lay flat on an even surface.

  Answered 4 years ago by RubenVerified Purchase

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Q: QuestionWhat are the dimensions?

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - River Teal

• A:Answer Here are the dimensions for our JBL Charge 4: Dimensions (cm) 22 x 9.5 x 9.3 Dimensions (in) 8.66 x 3.74 x 3.66

  Answered 4 years ago by JBL Support

  
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Q: QuestionWhat's up? How do I use remote feature of blue tooth JBL Charge 4 with HP desktop computer?

Asked 4 years ago by notatechy.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Dusty Pink

• A:Answer JBL Charge 4 doesn't have a remote. You can control the speaker (pause/ play/ skip/ adjust volume) using your connected device or the speaker itself.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan you connect them together ?

Asked 4 years ago by Keda.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Absolutely! You can connect two JBL Charge 4 using the Connect+ feature. Simply pair one speaker to a source or phone then press the Connect+ button on each speaker.

  Answered 4 years ago by JBL Support

  
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Q: QuestionWhat other JBL speakers will the 4 connect with and how many can you connect together

Asked 4 years ago by Anonymous.

• A:Answer Our JBL Charge 4 can connect to 100+ JBL speakers with Connect+ like Flip 4, Boombox, Pulse 3, and Xtreme 2.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan you Bluetooth to two speakers at once

Asked 4 years ago by DEBI.

• A:Answer You can connect a phone to a single JBL Charge 4 then press the Connect+ button on both Charge 4 so that the same music will play at the same time.

  Answered 4 years ago by JBL Support

  
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Q: Questionrange of bluetooth

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer The Bluetooth range varies. However, you should get up to 15 meters (just under 50 ft) when using the product indoors. If you are using the speakers outside, conditions vary based on surroundings. For the best connectivity results, please make sure that the device you are paired to is within 16-20 ft.

  Answered 4 years ago by JBL Support

  
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Q: QuestionHow do i charge the device?

Asked 4 years ago by Charger.

• A:Answer It comes with the cable you just have to plug in with any usb charger I use the one for my iPhone

  Answered 4 years ago by CharlieVerified Purchase

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Q: QuestionIf I use the 3.5 mm auxiliary input will this be stereo?

Asked 4 years ago by Jimbo.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Fiesta Red

• A:Answer Our JBL Charge 4 is mono alone but if you get 2 and connect them through our JBL Connect App, you can set them into stereo mode.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan this device play mp3 or wma off a flash drive

Asked 4 years ago by Chicago708.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Camouflage

• A:Answer No.

  Answered 4 years ago by JBL Support

  
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Q: Questionis this a speaker you can set your phone in?

Asked 4 years ago by Brenda.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Hi, No, there is no phone dock on this speaker. It is just a speaker that can play music from your music playlist on your phone or laptop or desktop. ~ V

  Answered 4 years ago by VNoorVerified Purchase

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Q: QuestionWill the charge 4 fit into a bicycle bottle cage (i.e. bontrager xxx)? I know my water bottles are technically bigger than the cage, but the cage being smaller is what allows the bottle to be gripped. I'd much prefer to use the charge 4 over the flip 5

Asked 4 years ago by Crim.

• A:Answer We can't guarantee that the JBL Charge 4 can fit your bicycle bottle cage. You can try to estimate the fitment with the help of these values: Dimensions (cm) 22 x 9.5 x 9.3 Dimensions (in) 8.66 x 3.74 x 3.66

  Answered 4 years ago by JBL Support

  
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Q: Questiondoes the speaker produce separated stereo sound as produced by my iPhone that I would use with it ? Thanks

Asked 4 years ago by Bob.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Once connected any audio comes through the speaker , not your phone

  Answered 4 years ago by ChaoscomicVerified Purchase

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Q: QuestionCan two of these speakers be sinked together

Asked 4 years ago by Mike.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer Yes you download and use the JBL Connect App I believe you can connect more that 2

  Answered 4 years ago by ChaoscomicVerified Purchase

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Q: QuestionCan this speaker be hooked up to an iPhone to be used as a speaker phone.

Asked 4 years ago by LilLueLue.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer No, It can't be used as a speaker phone. It is compatible with IOS and it can definitely be paired to an iPhone, However the JBL charge 4 doesn't have a Mic, you will not be able to use it as a speaker phone

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan the JBL Charge 4 connect by Bluetooth to my smart TVs?

Asked 4 years ago by Deaf.

• A:Answer Yes if your tv comes with Bluetooth

  Answered 4 years ago by CharlieVerified Purchase

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Q: QuestionDoes this link with Alexa dot ?

Asked 5 years ago by Tk.

• A:Answer JBL Charge 4 is a Bluetooth speaker, and it should pair with your Echo Dot device. Check out the steps here on how to do so: https://amzn.to/2XYCjhk

  Answered 5 years ago by JBL Support

  
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Q: QuestionWhat's the actual size of the Charge 4 and how easy is it to connect two of them together to play together off your phone etc.

Asked 5 years ago by SmoothBeats.

• A:Answer The dimensions of Charge 4 are (W × D × H): 220 x 95 x 93mm. This speaker has Connect+ capability, and it can be connected wirelessly with another JBL Charge 4 or with up to 100 Connect+ enabled speakers. More information on how to do so is available on section 5 of our Quick Start Guide here: http://bit.ly/2YDb3Dl

  Answered 5 years ago by JBL Support

  
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