Questions & Answers

Q: QuestionCan you connect to two of these speakers at the same time?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by Krissy

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Q: QuestionWhat is the difference in the JBK charger4S and JBL Charger4J

Asked 5 years ago by JCLJBL.

Q: QuestionDoes this speaker connect with with itself

Asked 5 years ago by Anonymous.

• A:Answer Yes, you can connect to other JBL’s

  Answered 5 years ago by Krissy

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Q: QuestionCan you connect via aux cable as well for no service situations?

Asked 5 years ago by buzz.

• A:Answer Yes, JBL Charge 4 has a 3.5mm auxiliary input that allows you to connect it to a device that doesn't have Bluetooth.

  Answered 5 years ago by JBL Support

  
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Q: QuestionWill this speaker bypass the built-in battery and use an external power source when such is connected? Or, is external power only for charging? When the internal battery dies, does does this unit become inoperable? Is internal battery replaceable?

Asked 5 years ago by Shogun1.

• A:Answer JBL Charge 4 has a built-in lithium-ion battery. The unit can be used even when it's plugged in, and it will not affect the battery. If ever the battery is full, lithium-ion has smart circuits, and the unit will automatically go into trickle charging. Unfortunately, we don't offer internal parts and battery replacements for our portable products. If you have more questions, please reach out to our Customer Support: https://www.jbl.com/support-contact.html

  Answered 5 years ago by JBL Support

  
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Q: QuestionWill Best Buy repair my JBL charge 3

Asked 5 years ago by Paige.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

• A:Answer No they will not. If you bought a Geek Squad warranty they will replace your product with a new one.

  Answered 4 years ago by Georgie

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Q: QuestionWill this work with Alexa? What would you have to add to make it work with Alexa? Is this speaker stereo?

Asked 5 years ago by Ron.

• A:Answer Our JBL Charge 4 doesn't have Alexa built-in the product but you can pair your Amazon Echo dot to it through Bluetooth. Our JBL Charge 4 alone is a mono speaker but you can get it to do stereo by adding another JBL Charge 4 and enabling stereo mode through our JBL Connect app. If you need more help, please contact us so we can help you. https://bit.ly/2zwFkYM

  Answered 5 years ago by JBL Support

  
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Q: Questioncan a charge 4 be hooked to a laptop with a cable, to play? don't think the laptop has bluetooth

Asked 5 years ago by skip.

• A:Answer Yes. Our JBL Charge 4 has an auxiliary input that allows you to connect the speaker to devices without Bluetooth. For more information, please check out page 1 of our Quick Start Guide: http://bit.ly/2D0Ks90

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan this be paired with a samsung sound bar

Asked 5 years ago by Doublea.

• A:Answer Unfortunately, our JBL Charge 4 is compatible to be paired with mobile devices and laptops. If you have more questions, please reach out to our Customer Support. https://www.jbl.com/support-contact.html

  Answered 5 years ago by JBL Support

  
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Q: QuestionHi, I would like to know if the jbl comes with its respective charging cable? Thank you

Asked 5 years ago by Xavier.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Forest Green

• A:Answer Yes it does

  Answered 5 years ago by Cheri

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Q: QuestionIs it water proof

Asked 5 years ago by Anonymous.

• A:Answer They consider it “wet proof”.

  Answered 5 years ago by jgcoleman95

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Q: QuestionWill this item sync with a Mee transmitter

Asked 5 years ago by Gary55.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Ocean Blue

Q: QuestionI have a JBL sound bar and subwoofer as my sound for my TV. Can the Charge 4 connect to the Sound bar?

Asked 5 years ago by Anonymous.

• A:Answer If You have bluetooth TV, or the soundbar has it yes.

  Answered 5 years ago by Sammy

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Q: QuestionIs this product authentic??

Asked 5 years ago by Shico.

This question was asked about the related product: JBL - Charge 4 Portable Bluetooth Speaker - Camouflage

• A:Answer Judging by the sound and quality of this product, I would have to say it is very authentic.

  Answered 5 years ago by LUCA17

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Q: QuestionWhat is the max distance a device can be away from it before it starts cutting in an out or cutting off?

Asked 5 years ago by Tigerfan.

• A:Answer 20-30 ft

  Answered 5 years ago by Sammy

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Q: QuestionMy JBL BLUE tooth speaker wont charge, what do i do

Asked 5 years ago by littlelotta.

• A:Answer We're sorry to hear that you're having charging issues with your JBL Charge 4 Portable Bluetooth Speaker. Please try using another micro-USB Type-C cable and power adapter to charge your speaker overnight. Check if the LED indicators would respond while it's plugged in to a power source. If you need more help, let us know using this link: https://support.jbl.com/us/en/customer-service/contact.html Contacthttps://support.jbl.comType a message here

  Answered 5 years ago by JBL Support

  
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Q: QuestionI want to gift this to my friends in Italy. Will it work there? If not which wireless speakers are compatible? Beth

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by Sammy

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Q: QuestionWhat’s the watts for this speaker compared to the jbl flip

Asked 5 years ago by Jam.

• A:Answer Specs say Charge 4 is 30 wats, and the Flip is 10 watts.

  Answered 5 years ago by MusicmanVerified Purchase

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Q: QuestionDoes this speaker hook up with Alexa?

Asked 5 years ago by KBO.

• A:Answer No

  Answered 5 years ago by NYJHWK

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Q: QuestionIs the Charge 4 waterproof?

Asked 5 years ago by Anonymous.

• A:Answer Yes, with the caveat that it limited in time and depth of water. I would say do not immerse under any circumstances.

  Answered 5 years ago by DaddyG

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