Questions & Answers

Q: QuestionI see they use the words Bluetooth wireless for this version, but I cannot connect to a wireless TV system. I read there is a charge 5 'wireless' version that can connect to devices. Can this device connect to wireless or only bluetooth? Txs!

Asked 6 months ago by TechnicalPoweruser.

• A:Answer Thanks for your inquiry. Our JBL Charge 5 primarily uses Bluetooth for wireless connectivity, allowing you to connect to Bluetooth-enabled devices like smartphones and tablets. There is also a JBL Charge 5 Wi-Fi version that supports both Wi-Fi and Bluetooth, enabling connections to a wider range of devices, including some wireless TV systems.

  Answered 6 months ago by JBL Support

  
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Q: QuestionHow do you tell when your speaker is fully charged. Does it stop charging.

Asked 2 years ago by Ramsfb.

• A:Answer Our JBL Charge 5 has a light indicator strip in the lower center of the front of the speaker. When the Whole Bar Lights are Solid, Charging is Close to Finished and the device will stop charging.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan I play the previous track ⏮️ is there a button on the speaker to do that or skip the next track?

Asked 2 years ago by Anonymous.

• A:Answer You can use the Play button of our JBL Charge 5 to skip tracks forward. Simply tap the button twice to skip tracks. Unfortunately, there is no button to play the previous track.

  Answered 2 years ago by JBL Support

  
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Q: QuestionIs the speaker capable of withstanding vibration while on a off road vehicle while playing?

Asked 2 years ago by Kuttawa07.

• A:Answer Our JBL Charge 5 has a rugged design that can withstand outdoor activities. As long as your device is connected and within range, the vibration it would get from an off-road vehicle shouldn't affect the audio quality.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCan you play music via usb flash drive?

Asked 2 years ago by FnkyWhtNLV.

• A:Answer No. Only through Bluetooth.

  Answered 2 years ago by Thereviwer265

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Q: QuestionHello! Can you program FM stations on the JBL - CHARGE5? OR any other JBL Waterproof Speaker? Thank you!

Asked 3 years ago by KJ.

• A:Answer No. This is only a Bluetooth speaker. It is not a radio That said, you can pair it with a smartphone, tablet or computer and use that device to stream your favorite radio stations to it so long as you have an internet connection.

  Answered 3 years ago by Shiprat

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Q: Questionis the jbl charge5 compatible with bluetooth 4.2

Asked 3 years ago by Jonesy.

• A:Answer Thanks for reaching out. OurJBL - CHARGE5 Portable Waterproof Speaker with Powerbank has Bluetooth version 5.1 which is backward compatible so it could connect with older/newer versions.

  Answered 3 years ago by JBL Support

  
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Q: Questionwill the JBL Charge 5 play bt synced music for 8 hours and not have to recharge during that time? It says 20hrs, but what does that mean?

Asked 3 years ago by gafter.

• A:Answer Our JBL Charge 5 could play music up to 20 hours depending on the volume level and audio content. The higher the volume and more bass the music has, the more power it consumes and shortens the playtime significantly.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan you tell me what the dimensions are especially the width

Asked 3 years ago by Slackdog.

• A:Answer The Dimension Specifications of our JBL Charge 5 is (W x H x D) 223 x 96.5 x 94 mm/ 8.7 x 3.76 x 3.67 inches.

  Answered 3 years ago by JBL Support

  
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Q: QuestionHow long does the battery last at max volume?

Asked 3 years ago by Vikingo.

• A:Answer I got a solid 17 hours of music and podcast listening in over three days with a bit of charge left to spare. Honestly pretty good.

  Answered 2 years ago by Thereviwer265

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Q: QuestionWhat are the dimensions and can you adjust bass and treble?

Asked 3 years ago by DR.

• A:Answer Thanks for reaching out. The dimensions in inches are 8.7 x 3.76 x 3.67. This unit doesn't feature a bass and treble control. Please visit our website to get more information about this product. https://bit.ly/3G3GivJ

  Answered 3 years ago by JBL Support

  
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Q: QuestionWhere is this speaker made?

Asked 3 years ago by Michele.

This question was asked about the related product: JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Red

• A:Answer Made in the U.S.A.

  Answered 3 years ago by Jblspeaker

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Q: QuestionCan I plug my MP3 player into it? Via an aux. cord?

Asked 3 years ago by Steve.

• A:Answer Our JBL Charge 5 does not have an input for a 3.5 mm audio cable, but you may connect your MP3 Player via Bluetooth.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan I use this to connect to my tv for a speaker via Bluetooth? Does anyone know how good that works?

Asked 3 years ago by Sess13.

• A:Answer Our JBL Charge 5 is recommended to be used for streaming audio with mobile phones, tablets, and laptops. Using it with your TV may cause audio-video delays since this headphones doesn't have APTX HD Low latency features. We have a JBL soundbars which is the best option to connect to your TV.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan You plug in an Ipod or non Bluetooth Device?

Asked 3 years ago by Ipod.

• A:Answer No you cannot. It only has the usb-c connector to charge it up and usb-A to charge a device.

  Answered 3 years ago by talentedxerikVerified Purchase

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Q: QuestionCan these speakers be set up in a system for stereo (1 for left and 1 for right)? Could that be expanded to multiple leg/right speakers? This would be great for outside movie systems.

Asked 3 years ago by Dennis.

• A:Answer Yes, you can set up two JBL - CHARGE5 Portable Waterproof Speakers in stereo following the instructions outlined in this link. https://bit.ly/3x1UGQi

  Answered 3 years ago by JBL Support

  
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Q: QuestionI want to have more than one for my pool house can these work together if I buy more than one?

Asked 3 years ago by Russ.

• A:Answer Our JBL Charge 5 has the PartyBoost feature it is compatible with other PartyBost enabled speakers like the Boombox 2, Flip 5, and Pulse 4. You can connect more than 100 connect+ compatible speakers together. The new PartyBoost does not support the previous Connect and Connect+ features.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWill this speaker fit in the drink holder of a golf cart?

Asked 3 years ago by Jonesy73717.

• A:Answer No it is too big in the middle.

  Answered 3 years ago by Greatspeaker

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Q: QuestionWhen is this ready for order?

Asked 4 years ago by Anonymous.

This question was asked about the related product: JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Camo

• A:Answer Our latest addition to the popular JBL Charge Series, the JBL Charge 5 will be available on JBL.com and select retailers starting in April 2021 for $179.95.The JBL Charge 5 will be available in six color options including black, blue, gray, red, teal and squad. To hear about our latest updates, you can sign up for the JBL's Newsletter at. https://bit.ly/39utvWc

  Answered 4 years ago by JBL Support

  
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Q: QuestionMy JBL 5 speakers are malfunctioning, since purchased I only used my JBL 5 four times, today I went to play them and they sound horrible.

Asked 3 weeks ago by keke.

• A:Answer We're here to help you with your speakers. We would like to know the specific model name of your speaker and tell us more about the specific issue so we can assist you further. Feel free to contact our customer support to provide you with the proper information.

  Answered 3 weeks ago by JBL Support

  
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