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When you see a solid red light, it means that there's no device connected with the headphones. Please make sure that you've put JBL Endurance Dive in pairing mode. To do so, tap the right earpiece once, then tap and hold for 5 seconds, to bring the earphone into pairing mode. Check out more information about pairing on page 13 of our Quick Start Guide here: https://bit.ly/2AvxYIG
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