Questions & Answers

Name: JBL - Endurance DIVE Wireless In-Ear Headphones - Blue
Brand: JBL
SKU: 6253430
Price: 89.99 USD
Rating: 3.6 (361 reviews)

JBL - Endurance DIVE Wireless In-Ear Headphones - Blue

Model:: JBLENDURDIVEBLU; |
SKU:: 6253430

User rating, 3.6 out of 5 stars with 361 reviews.

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Page Showing 21-40 of 51 questions

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QuestionCan I use my tablet and I phone at the same time???
Asked 4 years ago by Hmg.
- Answer Yes!
  Answered 4 years ago by Joan
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QuestionDoes anyone know if I can listen to the onboard music and be connected to my smartphone via Bluetooth so I can accept a call if my phone rings?
Asked 4 years ago by ChanCF503.
- Answer Good question. All I can tell you is that bluetooth definitely won't connect at all once you are in the water.
  Answered 4 years ago by Satisfied
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QuestionI want to wear these just treading water and doing water aerobics. So my head will be above water. How far away can my phone be and still pick up the blue tooth signal.
Asked 4 years ago by Lis.
- Answer I suggest you should still turn the bluetooth connection off once you are in the water. Sometimes getting wet and water in your ear area is inevitable.
  Answered 4 years ago by Satisfied
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QuestionMy JBL Endurance Dive USB device indicates on Properties under Events as:Device not migrated & it's also on Region 2 yet am in Region 5...could this be the reason as to why MP3 isn't playing?
Asked 4 years ago by Anonymous.
- Answer We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
  Answered 4 years ago by JBL Support
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QuestionHow do I keep the blue tooth pairing from timing out
Asked 5 years ago by Blue72.
- Answer We would like to get more information to help you out, please contact us so we can assist you:https://bit.ly/2zwFkYM
  Answered 5 years ago by JBL Support
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Questionear piece came off how do I get it replaced?
Asked 5 years ago by Peeps.
- Answer In order to inquire for the availability of the ear tips, please contact us at: (800) 336-4525 Mon - Fri: 9:00 a.m. - 11:00 p.m. (ET) Sat - Sun: 9:00 a.m. - 5:00 p.m. (ET)
  Answered 5 years ago by JBL Support
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QuestionI would like to pair with my garmin 245 watch to listen to music and receive training information (distance/strokes). Is that possible through Bluetooth? Does it work good?
Asked 5 years ago by Luck.
- Answer Bluetooth can't travel through water. You'll be unable to use your smartwatch to pair the JBL Endurance Dive while swimming. This model features an MP3 player, which allows you to listen to music underwater without using Bluetooth. Furthermore, it also has a function lock, which prevents water from activating functions inadvertently. For more information, check out our Quick Start Guide here: http://bit.ly/2vf7WXj
  Answered 5 years ago by JBL Support
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QuestionCan you swim with them?
Asked 5 years ago by Bingo.
- Answer Yes I can
  Answered 5 years ago by Bigmitch3121
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QuestionHow do you turn them on to pair to bluetooth
Asked 5 years ago by Anonymous.
- Answer I hold the Edge of the right earbud until it pairs with my phone
  Answered 5 years ago by Bigmitch3121
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QuestionWould i be able to use these in a pool? I want to swim laps with music.
Asked 5 years ago by Jw.
- Answer Yes, these are built specifically to use for lap swimming. Just hook it up to your computer using a USB cable and click and drag your preferred music files (e.g. mp3 files) into the player. Note for swimming you will definitely want to have these in "local play" mode - just playing the locally stored mp3s - because this is probably the only way that you will have reliable music while doing your laps. Bluetooth signals travel only 36 feet and probably even less through water.
  Answered 5 years ago by Halbertando
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QuestionOnce you load the music on the player, how do you pull it back up to to add additional music?
Asked 5 years ago by holliephip.
- Answer To add music to the JBL Endurance DIVE, plug it into a computer using the included micro USB cord and click and drag additional mp3 files as desired.
  Answered 5 years ago by Halbertando
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QuestionIn MP3 mode when the device is on, does music automatically play? We have not been able to get it to play music at all after downloading from Windows 10.
Asked 5 years ago by Randy.
This question was asked about the related product: JBL - Endurance DIVE Wireless In-Ear Headphones - Teal
- Answer it plays automatically, the music has to be mp3 format only
  Answered 5 years ago by raiden
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QuestionI tried them several times, but THEY DO NOT WORK IN THE WATER!!! Everytime I dip my head under, the water turns them off, then on, then off, then on... It is quite maddening.
Asked 5 years ago by Chita.
- Answer Ensure you use lock function in mp3 mode then you will not have this problem.
  Answered 5 years ago by chip
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QuestionSo, I'm having difficulty knowing if its fully charge or not, cause i would charge it and then after like 10mins or so the red bluetooth indicator will disappear. also having problems knowing if its low battery or not...
Asked 6 years ago by SomeguyWithThisProduct.
This question was asked about the related product: JBL - Endurance DIVE Wireless In-Ear Headphones - Teal
- Answer Hi there, our JBL Endurance Dive's red BT indicator would disappear indicating that it's fully charged. It will also flash red if the battery is low, letting you know that it's time to charge it. If you need more help, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
  Answered 6 years ago by JBL Support
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QuestionI received these as a gift and used them for the first time today. 6 laps in and the right earbud sounds extremely muffled. How can I fix and prevent this?
Asked 6 years ago by Stephanie.
This question was asked about the related product: JBL - Endurance DIVE Wireless In-Ear Headphones - Teal
- Answer Hi, please make sure that the headphones are fit in your ears before diving in the water. if that doesn't help, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
  Answered 6 years ago by JBL Support
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QuestionWhy do the touch controls only work on my chest?
Asked 6 years ago by tychorhade.
- Answer Thanks for reaching out, we would like to work with you directly. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
  Answered 6 years ago by JBL Support
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QuestionHow many devices can i connect to?
Asked 6 years ago by Roi888.
- Answer You can connect 1 device at a time.
  Answered 6 years ago by CommunityAnswer
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QuestionThis is infuriating. When using the MP3 player, how do I listen to the whole song? It seems to only play the first 5 seconds then skips to the next song
Asked 6 years ago by Maitin.
This question was asked about the related product: JBL - Endurance DIVE Wireless In-Ear Headphones - Red
- Answer We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
  Answered 6 years ago by JBL Support
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QuestionHow deep in the ocean will these work?
Asked 6 years ago by Takoguy.
- Answer meant for "swimming" not diving
  Answered 6 years ago by Backpack
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QuestionWhat would cause my sports endurance headset to constantly turn itself off? Never used any charging equipment other than what came with it. Could it be the batteries?
Asked 6 years ago by Puzzeled.
- Answer Mine just stopped working after about 4 uses. But if yours are still working. If they go off when you go underwater, than you need to lock them by pressing once than releasing and pressing again for 5 seconds on the right side while you are listening to music you have loaded (internal storage). If you are listening to music via Bluetooth and you submerge / get them wet they will turn off. I would get a refund.
  Answered 6 years ago by ParanoidPharaoh
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Showing 21-40 of 51 questions

Questions & Answers

JBL - Endurance DIVE Wireless In-Ear Headphones - Blue

Q: QuestionCan I use my tablet and I phone at the same time???

Q: QuestionDoes anyone know if I can listen to the onboard music and be connected to my smartphone via Bluetooth so I can accept a call if my phone rings?

Q: QuestionI want to wear these just treading water and doing water aerobics. So my head will be above water. How far away can my phone be and still pick up the blue tooth signal.

Q: QuestionMy JBL Endurance Dive USB device indicates on Properties under Events as:Device not migrated & it's also on Region 2 yet am in Region 5...could this be the reason as to why MP3 isn't playing?

Q: QuestionHow do I keep the blue tooth pairing from timing out

Q: Questionear piece came off how do I get it replaced?

Q: QuestionI would like to pair with my garmin 245 watch to listen to music and receive training information (distance/strokes). Is that possible through Bluetooth? Does it work good?

Q: QuestionCan you swim with them?

Q: QuestionHow do you turn them on to pair to bluetooth

Q: QuestionWould i be able to use these in a pool? I want to swim laps with music.

Q: QuestionOnce you load the music on the player, how do you pull it back up to to add additional music?

Q: QuestionIn MP3 mode when the device is on, does music automatically play? We have not been able to get it to play music at all after downloading from Windows 10.

Q: QuestionI tried them several times, but THEY DO NOT WORK IN THE WATER!!! Everytime I dip my head under, the water turns them off, then on, then off, then on... It is quite maddening.

Q: QuestionSo, I'm having difficulty knowing if its fully charge or not, cause i would charge it and then after like 10mins or so the red bluetooth indicator will disappear. also having problems knowing if its low battery or not...

Q: QuestionI received these as a gift and used them for the first time today. 6 laps in and the right earbud sounds extremely muffled. How can I fix and prevent this?

Q: QuestionWhy do the touch controls only work on my chest?

Q: QuestionHow many devices can i connect to?

Q: QuestionThis is infuriating. When using the MP3 player, how do I listen to the whole song? It seems to only play the first 5 seconds then skips to the next song

Q: QuestionHow deep in the ocean will these work?

Q: QuestionWhat would cause my sports endurance headset to constantly turn itself off? Never used any charging equipment other than what came with it. Could it be the batteries?

QuestionCan I use my tablet and I phone at the same time???

QuestionDoes anyone know if I can listen to the onboard music and be connected to my smartphone via Bluetooth so I can accept a call if my phone rings?

QuestionI want to wear these just treading water and doing water aerobics. So my head will be above water. How far away can my phone be and still pick up the blue tooth signal.

QuestionMy JBL Endurance Dive USB device indicates on Properties under Events as:Device not migrated & it's also on Region 2 yet am in Region 5...could this be the reason as to why MP3 isn't playing?

QuestionHow do I keep the blue tooth pairing from timing out

Questionear piece came off how do I get it replaced?

QuestionI would like to pair with my garmin 245 watch to listen to music and receive training information (distance/strokes). Is that possible through Bluetooth? Does it work good?

QuestionCan you swim with them?

QuestionHow do you turn them on to pair to bluetooth

QuestionWould i be able to use these in a pool? I want to swim laps with music.

QuestionOnce you load the music on the player, how do you pull it back up to to add additional music?

QuestionIn MP3 mode when the device is on, does music automatically play? We have not been able to get it to play music at all after downloading from Windows 10.

QuestionI tried them several times, but THEY DO NOT WORK IN THE WATER!!! Everytime I dip my head under, the water turns them off, then on, then off, then on... It is quite maddening.

QuestionSo, I'm having difficulty knowing if its fully charge or not, cause i would charge it and then after like 10mins or so the red bluetooth indicator will disappear. also having problems knowing if its low battery or not...

QuestionI received these as a gift and used them for the first time today. 6 laps in and the right earbud sounds extremely muffled. How can I fix and prevent this?

QuestionWhy do the touch controls only work on my chest?

QuestionHow many devices can i connect to?

QuestionThis is infuriating. When using the MP3 player, how do I listen to the whole song? It seems to only play the first 5 seconds then skips to the next song

QuestionHow deep in the ocean will these work?

QuestionWhat would cause my sports endurance headset to constantly turn itself off? Never used any charging equipment other than what came with it. Could it be the batteries?