Questions & Answers

Q: QuestionDoes this speaker automatically shut off to sa e battery if nothing is being played? Is there a function thar can prevent that? I use a Wonderboom now and it shuts off after 15 min of inactivity but I need a speaker that will NOT do that.

Asked 2 years ago by Tim2022.

• A:Answer Our JBL Flip 5 also has an Auto-shutdown feature that can't be disabled. It will go on power-saving or standby mode after 10-15 minutes of inactivity if it doesn't detect usage from the source device.

  Answered 2 years ago by JBL Support

  
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Q: QuestionDoes the JBL speaker have the option for an SD card?

Asked 3 years ago by Jend.

• A:Answer Our JBL Flip 5 has Bluetooth connectivity that you can use to pair your mobile phones, tablets, and laptops to play audio. It doesn't have an SD card sot.

  Answered 3 years ago by JBL Support

  
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Q: Questionwhat is difference between the 4 and the 5. Can you sync 2 of the flip 5 speakers to get stereo sound like the 4's?

Asked 4 years ago by sanj.

• A:Answer You can sync two together with the party boost mode for a stereo "like" sound and you can pair two together with JBL's app for true stereo but I've heard it was a big hassle and buggy so I haven't tried. The 4s will not sync with the 5s.

  Answered 4 years ago by Stephen

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Q: Questionmy jbl flip 5 does not seem to be charging. what can i do, it is only about 2-3 years old, used maybe 50-60 hours

Asked 6 months ago by johno.

• A:Answer Thanks for your feedback. We're always looking for ways to improve. With our JBL Flip 5, please try using a different USB cable and USB charger (preferably one with a minimum 2 amp rating), as well as unplugging and re-plugging the cable from your device. The product's charging port may also become clogged with sand or grit. Examine the port. If necessary, use compressed air to clean. If the issue still persists, please contact our customer support.

  Answered 6 months ago by JBL Support

  
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Q: QuestionCan you specify what rev Bluetooth technology is used? Rev 5.2?

Asked 2 years ago by Anonymous.

• A:Answer Our JBL Flip 5 has Bluetooth® version: 4.2.

  Answered 2 years ago by JBL Support

  
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Q: QuestionCould you attach this to an electric scooter some how?

Asked 2 years ago by Anonymous.

• A:Answer You can try to use a bike speaker holder to mount the JBL Flip 5 to your electric scooter. Make sure that the speaker is securely mounted to prevent it from falling off.

  Answered 2 years ago by JBL Support

  
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Q: QuestionHow close (in feet) does the speaker have to be to the source (phone, tablet, etc.) in order to pair successfully?

Asked 2 years ago by Anagoda.

• A:Answer Our JBL Flip 5 has a range of about 10 meters. More than that, the signal will get unstable.

  Answered 2 years ago by JBL Support

  
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Q: QuestionI have had my device for only a couple days. It is not loud at all. When I try and turn it up it makes a thud noise. Thud noise is loud but thats about it.

Asked 3 years ago by Speakerprobs.

• A:Answer Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 did not meet your expectations. You can try downloading a 3rd party equalizer from the Google Playstore or Apple store to enhance the sound quality of our speaker. Try to reset the speaker. Powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. The speaker has now been restored to factory default settings. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi

  Answered 3 years ago by JBL Support

  
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Q: Questionwhat is the difference between the JBL FLIP6 Portable Waterproof Speaker and the JBL - Flip 5 Portable Bluetooth Speaker?

Asked 3 years ago by speaker.

• A:Answer Here is the difference between our JBL Flip 5 and Flip 6: Flip 5: IPX Rating: IPX7 (waterproof) Bluetooth: 4.2 Transducer: 44mm x 80mm Flip 6: IPX rating: IPX67 (waterproof and dustproof) Bluetooth: 5.1 Transducers: "45 x 80mm woofer/1.75 x 3", 16mm tweeter/0.6" USB charging protection. The JBL Flip 6 offers USB-C charging protection. That means a reminder sound will alert you to unplug if the connector detects water, salt, or any other chemicals. Wirelessly connect up to 2 smartphones or tablets to the speaker. The external body of the speaker has a mini stand to avoid it from rolling.

  Answered 3 years ago by JBL Support

  
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Q: QuestionCan you listen to radio stations on it

Asked 3 years ago by Noellara91.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer Our JBL Flip 5 doesn't have a radio itself but you can use an app on your phone to listen to the radio.

  Answered 3 years ago by JBL Support

  
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Q: QuestionDoes anyone have the general dimensions for this? I cant find them.

Asked 4 years ago by Dimensions.

• A:Answer Here are the dimensions of our JBL Flip 5: Dimensions (cm) - 18.1 x 6.9 x 7.4 Dimensions (in) - 7.1 x 2.7 x 2.9

  Answered 4 years ago by JBL Support

  
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Q: Questionwhere can I get the charger cord from

Asked 4 years ago by Anonymous.

• A:Answer Used samsung phone charger

  Answered 4 years ago by Mikey

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Q: QuestionI would like to find a portable cd player that connects to the jbl 5. I bought one that pairs but no sound comes out. How do I find one that is actually compatible?

Asked 4 years ago by Clueless.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer You are going to need to find one that has basic bluetooth (isnt compatible with (APT.X/AAC) because the jbl flip 5 is not compatible with those higher end audio codecs as it only uses Bluetooth 4.2 (bluetooth 5.0 has APT.X/AAC compatibility) Those APT.x/AAC are high quality sound codecs (sound better)

  Answered 4 years ago by Jordon

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Q: QuestionIf I have a USB c to USB lightning cable can I charge my phone from the speaker

Asked 4 years ago by Nolan.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer No this speaker will not send power through the cable (it is only able to receive power) although if you really want this feature you can go get the jbl charge 4,3/ extreme 1, 2, or 3/boombox 1, or 2 because they all have a normal usb port with a charging bank feature made for sharing power to other devices

  Answered 4 years ago by Jordon

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Q: QuestionWhat is the speaker wattage, please?

Asked 4 years ago by Pest.

• A:Answer My question to your question is, why do you need to know the wattage? wattage is important if you are paring a speaker to an amp. In this case it is matched by JBL. Normally when someone ask the "wattage" question it is because they parallel volume in Db to wattage. It is loud enough to get a knock on your door if you have it on 3/4 volume in a hotel room. it will not replace a home stereo sound system but it gives you all you need to take great sound on the go in a small setting. Perfect for camping, boat hotel beach ect.

  Answered 4 years ago by HarschReality

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Q: Questionif i purchase the JBL flip 5 and receive a phone call, could i use the speaker to speak through. I have the JBL charger 4 and it only allows to play music ect. My son has a flip 4 and it allowed me to speak to family when a call was made. Just wondering

Asked 4 years ago by Ktwin314.

• A:Answer Unfortunately, our JBL Flip 5 can't be used for phones calls because it has no built-in mic like our JBL Flip 4.

  Answered 4 years ago by JBL Support

  
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Q: QuestionWe've had 2 Harman Kardon Onyx Minis so far -- FABULOUS sound! -- and in both cases the charging port has eventually (one rather quickly) worn out! Won't take a charge, the USB cord wiggles in the port, etc. How will the Flip 5 be different, better?

Asked 4 years ago by Harmonygirl.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Ocean Blue

• A:Answer I haven't had any problems charging at all. The battery lasts a long time as well. Plugging the JBL Flip 5 is solid. No wiggling at all.

  Answered 4 years ago by JulesAC

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Q: QuestionIm buying the jbl flip 5 bluetooth speaker today, and i just want to know if i can still make phonecalls when its playing? And will my smartphone ring on my phone atleast when somebodys calling? Thank you

Asked 4 years ago by 1980.

This question was asked about the related product: JBL - Flip 5 Portable Bluetooth Speaker - Red

• A:Answer Yes to both questions. Great speaker

  Answered 4 years ago by JBLflip

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Q: QuestionHi...I have a Boombox 2. If I bought 2 of these, can I use them as the L&R channels but leave the Boombox 2 as both L&R?

Asked 4 years ago by DeeWong.

• A:Answer unknown about the Boombox 2. About the flip 5 though, JBL has an app that you can set it up to be L/R with 2 flip 5s (I only have one, but I saw in the directions how to set it up in the app, its basically all the app does)

  Answered 4 years ago by TheRealDJSteve

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Q: QuestionDoes it include cord and charger?

Asked 4 years ago by PegF.

• A:Answer Our JBL Flip 5 only includes a USB Type C cable.

  Answered 4 years ago by JBL Support

  
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