Questions & Answers

Q: QuestionCan I stream music via WIFI on my IPhone 7 using ITunes to the JBL Link 300

Asked 6 years ago by 1962GUTK.

• A:Answer Yes. From your phone, connect via Bluetooth to the jbl link 300.

  Answered 6 years ago by pltnum1Verified Purchase

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Q: QuestionBluetooth question - once a phone is connected, how do you disconnect? Can you disconnect using the speaker, or only by using your phone? Can Google Assistant disconnect the phone from Bluetooth?

Asked 6 years ago by Eddie.

• A:Answer You can disconnect by turning off the Bluetooth option on the connected device.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionAnyone know the battery life???

Asked 6 years ago by Ash.

• A:Answer The JBL Link 300 does not come with a battery and it must be plugged in to stay on.

  Answered 6 years ago by JBL Support

  
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Q: QuestionThe power supply is auto volt so i could plug it in in a 110 or 220 source without adjusting anything?

Asked 5 years ago by Anonymous.

• A:Answer Hi there, you are correct when saying that the JBL Link 300 is an auto volt unit that can be used in all regions without adjusting anything prior.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan I make a phone call through the Link 300?

Asked 6 years ago by Cmcghee92.

• A:Answer Not right now. When I contacted JBL about it they said it's in the works. That's the only think I've found I can't do that my home mini's can.

  Answered 6 years ago by JarmbristerVerified Purchase

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Q: Questiononly work with adapter dosent charge

Asked 7 years ago by olgui.

• A:Answer Yup! Read the description and check out the pics... right in there... no mystery! Sounds like you'd be happy with the Link 20 or Link 10... both portable and have "Google Home" built-in.

  Answered 7 years ago by hey2goober

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Q: QuestionI'm new to this tech as well. Can you stream Spotify from this speaker?

Asked 7 years ago by Storm.

• A:Answer Yes that is the only thing I have streamed from this speaker so far. It works great

  Answered 7 years ago by AngelVerified Purchase

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Q: QuestionWhat is the service slot for on the bottom of the jbl 300link

Asked 2 years ago by Sugar.

Q: QuestionDo you have to download Google Home in order to connect to the JBl Link 300 with Bluetooth??

Asked 3 years ago by Tamdogg.

• A:Answer No you dont, you can just stream it on spotify, or use bluetooth normally, you shouldn't need to download the app

  Answered 3 years ago by Anonymous

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Q: Questioncan I set a password for my jbl link 300

Asked 4 years ago by Anonymous.

Q: QuestionMy jbl link 300 does not show up on my wifi so I decided to reset it and now I dno how to link it back to my account.. Any suggestions?

Asked 5 years ago by Jmantis.

• A:Answer I had to use google home app

  Answered 4 years ago by slickVerified Purchase

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Q: QuestionCan it be used as a speaker for your smart tv.

Asked 5 years ago by toot.

• A:Answer JBL Link 300 isn't recommended to be used as an external speaker for TV's as it may cause audio-video delays. It is designed for music streaming.

  Answered 5 years ago by JBL Support

  
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Q: QuestionIs there a way to skip songs using the buttons on the speaker itself?

Asked 5 years ago by matt.

• A:Answer You can double tap the button stop/play button

  Answered 3 years ago by Anonymous

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Q: QuestionMy jbl link 300 subwoofer speaker ain't working, what could be the problem

Asked 5 years ago by Harvey.

• A:Answer We'd like to work with you directly about your JBL Link 300. Please reach out to our Customer Support so we could try some troubleshooting steps. https://support.jbl.com/us/en/

  Answered 5 years ago by JBL Support

  
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Q: QuestionHi I'm wondering can it turn off while it charging and what is the use for the USB android charger too and can it turn off too

Asked 5 years ago by Zombie.

• A:Answer Our JBL Link Portable requires it to be plugged in since it doesn't have a built-in battery. It will stay on and be ready for commands when you say "Hey Google", unless if you turn it off. The USB port on the back is for service-use only. If you have more questions, please reach out to our Customer Support. https://www.jbl.com/support-contact.html

  Answered 5 years ago by JBL Support

  
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Q: Questiondoes this speaker plug into the wall?

Asked 5 years ago by Jojo.

• A:Answer Yes it does, it is not portable.

  Answered 5 years ago by RicoVerified Purchase

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Q: QuestionWill this unit hook up with a smart tv

Asked 5 years ago by Anonymous.

• A:Answer Thanks for reaching out. We'd like to get more information from you so we can check how we can help. Please contact our Customer Support team at https://support.jbl.com/us/en/.

  Answered 5 years ago by JBL Support

  
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Q: QuestionI bought the JBL link 300 as an open box item. When I set it up it wont allow me to connect to my home as it must have been set up on the previous purchasers home. I cannot delete the previous owners home. Is there a way to do a factory reset?

Asked 5 years ago by Bill.

• A:Answer Hi there, we’re here to help with your JBL Link 300. Please try these troubleshooting steps for us to isolate the issue. First, we need to make sure that the speaker has gone through the set up using the Google Home App. If it is, try to pair it using a different device to look for the speaker. Proceed to reset the speaker to factory settings if you’re still unable to search it. To do so, press and hold the Microphone Mute button for more than thirteen seconds, the speaker will reboot indicating the reset is successful. If the issue persists, please reach out to our local support through this link: https://support.jbl.com/us/en/

  Answered 5 years ago by JBL Support

  
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Q: QuestionHi is there any way Two party bluetooth speakers from different companies can connect and play at the same time with a phone?? Is there a cable or something that can help???

Asked 5 years ago by Lignoxilla27.

• A:Answer If you are using Google home, you can create a "group" of speakers and have them all playing the same thing at the same time.

  Answered 5 years ago by Lynn

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Q: QuestionIs this a JBL Connect or JBL Connect+ device.

Asked 5 years ago by Austin.

• A:Answer Hi Austin, great question. Our JBL LINK speakers, including our LINK 300, don't have the Connect or Connect+ features because they are voice-activated speakers that feature the Google Assistant and work through the Google Home app. If you want to learn more about our voice-activated speakers, check out this link here: https://www.jbl.com/speakers-voice-activated/

  Answered 5 years ago by JBL Support

  
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