Questions & Answers

Q: QuestionHow do I pair the speaker

Asked 5 years ago by Ricar.

• A:Answer You need to setup our JBL Link Music to Google Home App before pairing it through Bluetooth. If you need more help, please contact us here: https://bit.ly/2zwFkYM

  Answered 5 years ago by JBL Support

  
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Q: QuestionWhere's the power button? How do you turn this on when it's not plugged in?

Asked 4 years ago by robsg689.

• A:Answer Our JBL Link Music doesn't have battery and needs to ALWAYS be plugged in for it to work.

  Answered 4 years ago by JBL Support

  
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Q: QuestionIs this splash/ rain proof? Plan to try it outside with a power always connected. Also, can you pair two of these in Google Home?

Asked 3 years ago by CaptClam.

• A:Answer Our JBL Link Music is not waterproof. It needs to be always plugged in to a wall outlet as it has no batteries. You could pair two Link Music together in the Google Home App by creating a speaker group.

  Answered 3 years ago by JBL Support

  
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Q: QuestionHow to factory reset, or how to get it out of locked mode

Asked 2 years ago by Caleb.

Q: QuestionWhat type of cord does the jbl link music take

Asked 2 years ago by Nikki.

Q: QuestionCan I stereo pair two jbl link music?

Asked 3 years ago by Mik.

• A:Answer Yes, you can pair as stereo speaker. So your device will see it as one speaker setup. But the sound is still mono.

  Answered 1 year ago by Anonymous

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Q: QuestionHow to use JBL Link Music as a speaker for Insignia RMC-STR514 Receiver?

Asked 3 years ago by MusicLover.

Q: QuestionCan I just pair it to a PC with bluetooth and use it as a PC speaker?

Asked 4 years ago by Bud.

• A:Answer JBL Link Music can be paired with your devices via Bluetooth once it has been set up through the Google Home App. You can connect it with your devices like phones, tablets, and laptops. Although, please be advised that you may experience audio-video delays since the speaker doesn't support Bluetooth AptxHD Low latency audio codecs.

  Answered 4 years ago by JBL Support

  
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Q: QuestionIf you purchase more than one, can you set this up at a multi-room system that would play music from your device, or would I also need to get some sort of base station?

Asked 4 years ago by tsig.

• A:Answer You can have multiple Google Assistant products set up in the same HOME, your base station will be your GOOGLE HOME APP previously downloaded, installed and set up on your smartphone or tablet.

  Answered 4 years ago by JBL Support

  
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Q: QuestionIs this portable?

Asked 5 years ago by Lakita.

• A:Answer No. There's a different model (more expensive) that is portable and waterproof. I have both models, both are great speakers.

  Answered 4 years ago by JoshVerified Purchase

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Q: QuestionCan I use a wireless microphone with this speaker

Asked 5 years ago by Bubby.

• A:Answer The JBL Link Music can't be connected with a wireless microphone.

  Answered 5 years ago by JBL Support

  
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Q: QuestionWhat is the dimension. Length and width

Asked 5 years ago by TEAKOE.

• A:Answer The dimensions of our JBL Link Music are 112 x 134 mm.

  Answered 5 years ago by JBL Support

  
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Q: QuestionDo best buy do layaway

Asked 5 years ago by Nubianqueen.

Q: QuestionIf you have a google hub in a room Can I speak to someone in another room through app

Asked 5 years ago by Gamer.

• A:Answer Yes, you can "broadcast" or "call" other google assistant enabled speakers.

  Answered 4 years ago by JoshVerified Purchase

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Q: QuestionCan I use this with my Samsung TV? (Circa 2017) It has wi-fi, but no Bluetooth.

Asked 5 years ago by Vickiex.

• A:Answer Our JBL Link Music can be connected through Google Home app on Wifi. If your Samsung TV can access Google Home then you can connect them together.

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan you listen to music with this unplugged

Asked 5 years ago by Jayy.

• A:Answer No, our JBL Link Music doesn't have any battery and needs to be plugged in.

  Answered 5 years ago by JBL Support

  
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Q: QuestionIs this rechargeable?

Asked 5 years ago by Froi.

• A:Answer Yes, it is rechargeable.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionThe Best Buy specs say this has a battery, but it won't work if it's unplugged??? Rechargeable Yes Battery Life 8 hours Battery Charge Time 2.5 hours Battery Type Lithium-ion polymer

Asked 4 years ago by robsg689.

• A:Answer Our JBL Link can work even when not plugged as long as it has a charge.

  Answered 4 years ago by JBL Support

  
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Q: Questioncan I connect this speaker to JBL Connect? so can play music in diferent rooms?

Asked 5 years ago by PG.

• A:Answer I own this speaker and I can definitely say it does NOT work with JBL connect

  Answered 5 years ago by Droozy

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Q: QuestionCan you listen to music with the speaker unplugged?

Asked 5 years ago by Luchi.

• A:Answer Yes, you can listen to music with the speaker unplugged.

  Answered 5 years ago by CommunityAnswer

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