A:Answer Please try these troubleshooting steps for us to isolate the Bluetooth issues you're having with your JBL Live 200BT. First, try to pair it using a different device. Then, make sure the headphones are in pairing mode press and hold the middle button on your headphones, and the LED should be blinking blue. If you need more help, please reach out to our Support here: https://www.jbl.com/support-contact.html.