Questions & Answers

Q: QuestionWill this head set work on a tv

Asked 5 years ago by Tv.

• A:Answer yes i have a samsung and it has bluetooth tech so it hooks up with most new tvs

  Answered 5 years ago by thoosidideez

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Q: Questionare the batteries replaceable? Had for less than year and they quit working.

Asked 5 years ago by jim.

• A:Answer I’m not sure but if you bought them less than a year ago then the warranty should still be available.

  Answered 5 years ago by Danny

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Q: QuestionAre these headphones compatible with my iPhone7?

Asked 5 years ago by CDH.

• A:Answer Our JBL Live 400BT works with both Android and iOS devices.

  Answered 5 years ago by JBL Support

  
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Q: QuestionIs there an input for wired connection?

Asked 5 years ago by Rgett.

• A:Answer Yes. The cord provided has a control button too. It is only about 3' long so I'm going to use an extension if I can. That's why I bout these headphones, so I could use wireless for my cell phone and corded for my PC.. will update when it works with both as indicated, sometime in the next hour.

  Answered 5 years ago by Brian

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Q: QuestionDo these work with iPhone 8 Plus??

Asked 5 years ago by Stefanya.

• A:Answer Yes, You shouldn't encounter any compatibility issues when pairing it to an iPhone 8 Plus

  Answered 5 years ago by JBL Support

  
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Q: QuestionDo these have active noise cancellation and do they come with 3.5 aux cord?

Asked 5 years ago by Thankyoujbl.

• A:Answer Yes, the JBLLIVE400BT have active noise cancelling, they also come with a detachable AUX cord with remote and mic

  Answered 5 years ago by JBL Support

  
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Q: QuestionCan you use these headphones with your computer:

Asked 5 years ago by Anonymous.

This question was asked about the related product: JBL - LIVE 400BT Wireless On-Ear Headphones - Red

• A:Answer Yes, you can use our JBL Live 400BT with your computer through wired or Bluetooth connection depending upon your computer's audio input/output interface.

  Answered 5 years ago by JBL Support

  
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Q: Questioncan i use with victrola 8 in 1

Asked 4 years ago by canonsooner123.

• A:Answer Hi there, unfortunately, we couldn't guarantee the compatibility of our JBL Live 400BT with your source device.

  Answered 4 years ago by JBL Support

  
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Q: QuestionIs this device waterproof and sweat proof?

Asked 1 year ago by JBLLover.

This question was asked about the related product: JBL - LIVE 400BT Wireless On-Ear Headphones - Red

Q: Questionwill these head phones work with a roku smart tv? do i have tobuy anything else to go with it?

Asked 3 years ago by larri.

• A:Answer Our JBL Live 440BT is designed to be used for connecting with your mobile phones, tablets, and laptops for streaming audio. You may encounter audio-video delays when you'll be using it to connect with your TV via Bluetooth since these headphones don't have apt-X HD low latency codes which are being used for Bluetooth connectivity with TV. However, you can also use a 3.5 mm cable to connect the headphone to your TV as an alternative.

  Answered 3 years ago by JBL Support

  
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Q: QuestionDo the headphones work with Alexa without having to be connected to the device I have set up the headphones with, but being connected to the actual WiFi network? Ex: I want to use Alexa while streaming music from my MP3 player without the device connected

Asked 3 years ago by smellcoffeeinmorning.

• A:Answer Our JBL Live 400BT have to be connected to a mobile phone with a JBL App and Amazon Alexa App in order for it to work.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWhat is the USB interface for charging? Looking at the box, it looks like a micro USB, but I can not find any mention of what it actually is.

Asked 3 years ago by Silhyboy.

• A:Answer Our JBL Live 400BT has a micro USB interface for charging.

  Answered 3 years ago by JBL Support

  
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Q: QuestionWill working out in these be an issue with sweat?

Asked 4 years ago by Anonymous.

• A:Answer Our JBL Live 400BT is not sweatproof. Exposure to sweat over time may cause the earpads to deteriorate faster.

  Answered 4 years ago by JBL Support

  
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Q: QuestionMy headphone remote not working volume control and other control, it faulty or just any error? But can connect Bluetooth normally.

Asked 4 years ago by Siden.

• A:Answer Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Live 400BT. Please contact customer service at. https://bit.ly/2WocMfi

  Answered 4 years ago by JBL Support

  
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Q: QuestionMy dad needs headphones for his tv that DOES NOT HAVE BLUETOOTH his currently hook up directly by aux cable but the headphones are wireless do these work?

Asked 4 years ago by Katie.

• A:Answer Our JBL Live 400BT has a detachable cable. Yes, you can use this to connect the headphones with devices that have a 3.5 mm aux port.

  Answered 4 years ago by JBL Support

  
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Q: QuestionAre these compatible with a Sony ps-lx310BT bluetooth turntable?

Asked 4 years ago by Anonymous.

• A:Answer It is Bluetooth enabled; so I think that it should pair with your system.

  Answered 4 years ago by Warren

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Q: QuestionI am looking for wireless ,over ear stereo headphones that can connect with my Bose Wave 3 radio. This unit is a 2012 model.

Asked 4 years ago by Chas.

• A:Answer Our JBL Live 400BT has Bluetooth that you can use to pair and connect mobile phones, tablets, etc. Please check with Bose to see if Bluetooth headphones are compatible with your device.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan a JBL live 400bt headphones work on a Sony smart TV.

Asked 4 years ago by RickyM.

• A:Answer It isn't recommended to use our JBL Live 400BT with your TV via Bluetooth as you may experience audio-video sync issues. However, you can try to use a 3.5 mm cable to connect the headphone to your TV.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan you connect these headphones to an older TV? (10 yrs old)

Asked 4 years ago by grumpy.

• A:Answer Our Live 400BT isn't recommended to be used for you TV as you may experience audio/video delays.

  Answered 4 years ago by JBL Support

  
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Q: Questionis there a mute button in this headphone?

Asked 4 years ago by userja.

• A:Answer It does not include a mix, however, you can pause the music or turn it off on the side.

  Answered 4 years ago by Rachel

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