Questions & Answers

Q: QuestionCan you use the speaker while it’s plugged in charging?

Asked 5 years ago by DarioH.

• A:Answer The battery will not overcharge. There is no harm in leaving your JBL Pulse 4 connected to electricity at all times. You can simply pick it up, unplug it from the charger and be on your way, knowing that you have a full charge. However, if you’d like to conserve electrical energy, disconnect from charging.

  Answered 5 years ago by JBL Support

  
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Q: QuestionIs it possible to attach a usb-c to aux dangle for a better Audio gaming experience?

Asked 5 years ago by Leah.

• A:Answer JBL Pulse 4 is designed to connect directly with mobile phones, tablets, and laptops. It doesn't have BT APTX Low Latency codecs so you may experience some audio-video delays when you'll be using it for gaming or watching videos. This speaker is made for listening to music and it may not work as intended when used with a wireless dongle.

  Answered 5 years ago by JBL Support

  
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Q: QuestionBASS?

Asked 5 years ago by belljolie.

• A:Answer Our JBL Pulse 4 is a full range speaker that plays more Bass. If you have more questions, please contact us here: https://bit.ly/2zwFkYM

  Answered 5 years ago by JBL Support

  
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Q: QuestionI bought this device on 1/03/2020 I Love it all ready!! The sound it’s wow!! I don’t have no words to say, Amazing, !! I’m highly recommended!!:) I’m so so happy!!

Asked 5 years ago by RL123.

Q: QuestionMy jbl pulse 4 light is not glowing on the down part of it how can it be fix’s

Asked 3 years ago by Alex.

• A:Answer never lit

  Answered 2 years ago by TrueChristianVerified Purchase

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Q: QuestionHow long does it stay charged

Asked 3 years ago by Simply.

• A:Answer Our JBL Pulse 4 may reach up to 12 hours of playtime depending on your music source and content that is being played as well as volume level. The music playtime was tested on continuous playing at a moderate volume. Playing at a high/max volume and bassy music content will decrease the playtime.

  Answered 3 years ago by JBL Support

  
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Q: QuestionDoes it float like the JBL Plus 3?

Asked 4 years ago by Llg59.

• A:Answer Based on many reviews on YouTube, it looks like it will float if you do happen to drop it in the water.

  Answered 4 years ago by DT91

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Q: QuestionCan the LED lights be shut off completely while still playing the music? Could it be done with the app and or on the device?

Asked 4 years ago by Ledguys.

• A:Answer Yes. There's a button on the speaker that you can hold down to make the lights turn off. I believe it is the same button that you press to select the other light effect that you want.

  Answered 4 years ago by DarwinW

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Q: QuestionMy jbl4 pulse won’t turn off

Asked 4 years ago by Frank.

• A:Answer To turn off JBL Pulse 4, press and hold the power button for 1-2 seconds.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan the charge 4 and charge 5 be connected together and use as a pair of speakers Thank You

Asked 4 years ago by Doris.

• A:Answer Ihave a charge 4 going to buy a charge 5 can i play both at the same on my android phone

  Answered 1 year ago by Anonymous

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