Questions & Answers

Q: QuestionWhat is the battery life?

• A:Answer The battery life is up to 22 hours.

Q: QuestionWhat type of ear cushions are used in the headset?

• A:Answer The ear cushions on the JBL Quantum 360P Wireless Gaming Headset are made from memory foam.

Q: QuestionAre the earcups adjustable?

• A:Answer The Quantum 360P Wireless Gaming Headset has an adjustable headband.

Q: QuestionWhat is the size of the drivers in the headset?

• A:Answer The driver size in the headset is 40 millimeters.

Q: QuestionCan the headset be used with a wired connection?

• A:Answer The Quantum 360P Wireless Gaming Headset can be used with a wired connection.

Q: QuestionWill the microphone work with a Nintendo switch or do I need an adapter ?

Asked 4 months ago by Anonymous.

• A:Answer Thank you for your inquiry. Our JBL Quantum 360P should work with your Nintendo Switch. Please ensure that the dongle is plugged into the Switch and that it is docked.

  Answered 4 months ago by JBL Support

  
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Q: QuestionI have a wireless headset that allows me to listen to music then when a phone call comes in the music fades to the background and the call can be received at the same time. Will this do the same? Can I be on the phone and hear the PS5 at the same time?

Asked 5 months ago by Babafolk.

• A:Answer Yes. You can be connected to your Playstaion via the 2.4ghz dongle and Bluetooth from your phone. Our JBL Quantum 360P Console Wireless allows for the communication to come simultaneously from two sources: while the dongle keeps you connected to the game, the Bluetooth allows you to pick up a call and then seamlessly go back to your game.

  Answered 5 months ago by JBL Support

  
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Q: QuestionWill this headset also work wirelessly with an iPad?

Asked 6 months ago by Anonymous.

• A:Answer Thanks for your inquiry. Yes, our JBL Quantum 360P headset can work wirelessly with an iPad using Bluetooth.

  Answered 6 months ago by JBL Support

  
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Q: QuestionIs it wireless for the Xbox One or do you have to connect the wire?

Asked 6 months ago by Serena.

• A:Answer Thank you for your inquiry! Yes, our JBL Quantum 360X will work wirelessly with the Xbox One using the dongle. Additionally, this headset is compatible with PlayStation, Nintendo Switch, PC, and Mac

  Answered 6 months ago by JBL Support

  
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Q: QuestionWill it work with a Chromebook ?

Asked 7 months ago by 3891.

• A:Answer Thank you for your inquiry. Yes, our JBL Quantum 360X gaming headset is compatible with Chromebooks. As long as your Chromebook supports Bluetooth, you should be able to pair the headset and use it for audio input and output.

  Answered 7 months ago by JBL Support

  
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Q: QuestionIs this headset compatible with Xbox Series X? The specifications do not list it, even though the item headline does.

Asked 6 months ago by Camomof3.

• A:Answer Thanks for your inquiry. Our JBL Quantum 360P is designed for full compatibility with PlayStation 5 3D audio and can't be connected to Xbox Series X. Alternatively, you may want to consider our JBL Quantum 360X which is designed specifically for Xbox but also works with PlayStation, and Nintendo Switch, PC and Mac.

  Answered 6 months ago by JBL Support

  
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