A:AnswerThank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issue/s you're experiencing with our JBL Tune 700BT Headphones. Please contact customer service at. https://bit.ly/2WocMfi
A:AnswerWe're sorry to hear about what happened. Please contact us, so we can check your options. We're here to help: https://support.jbl.com/us/en/#contact
A:AnswerOur JBL Tune 700BT will work with your TV, as long as it has a 3.5mm aux port. You'll have to connect the audio(aux) cable to your TV which is included in the box of the headphones.