A:AnswerThank you for purchasing a JENSEN MCR-100 and we’re sorry for the inconvenience with operation of the unit. Please contact us at JENSEN customer service for troubleshooting and support. Phone number is 1-800-777-5331 or email [email protected]
A:AnswerTHE "RECORD" BUTTON SHOULD WORK JUST FINE. THE HUMMING SOUND IS NOT NORMAL. YOUR PLAYER SHOULD BE ABLE TO RECORD WITH NO ADDED SOUNDS COMING FROM THE RECORDER. PERHAPS TRADE IT IN FOR A WORKING MODEL.