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Dear BestBuy Customer, Thank you for reaching out. For the Jetson Bolt Pro eBike, both the battery and charger are available on our website and through our authorized retailers. Please reach us at our toll-free number, 1(888)976-9904, from 9am to 5pm EST. Our team is ready to assist and answer any concerns or questions you may have. Best Regards, Customer Service Team at Jetson
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