A:AnswerRegardless of your purchase channel, the 2 year warranty is Printed in Bold on the box. So I would assume you will still get the Warranty.
However, buy it from a authorized retail channel to ensure that this is the case.
A:AnswerJMJ614,
My JLab JBuds Air Executive TW Black earbuds were doing the same thing, luckily I bought the extended warranty and Best Buy just swapped them out.
A:AnswerHey Sandytoes,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit under warranty.
We want to help you
#FINDYOURGO