“How do I pair my headphones with my cell phone..they were paired before..then I reset my phone to factory settings I can pair other devices only my headphones won't re pair..i threw instructions away”
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Press and hold the power button until the light alternately flashes blue and red (pairing mode). Immediately go to your phones bluetooth settings and you should see the “JLab Neon BT” then press connect. It should pair automatically. I hope that helps. Good luck!
Sorry, there was a problem. Please try again later.Hey Curious, Please follow the following instructions to get paired back up. 1. Power off your headset. 2. Hold the power button and watch for the Bluetooth lights to come on. You will see red and blue lights flashing back and forth. This can take up to 10 seconds. 3. Once you see the red and blue lights flashing, you will then be able to let go of the power button, and open the settings in your device (phone, computer or tablet). Locate the headset with your bluetooth device (usually named JLab __ ). If you are in need of further assistance, please shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may walk you through the process. We want to help you #FINDYOURGO JLab Audio
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