Questions & Answers

Q: QuestionHow many cameras can I connect to this receiver for backup assistance?

• A:Answer You can connect up to three cameras for front, rear, and additional viewing angles.

Q: QuestionWhat is the screen size of this receiver?

• A:Answer The screen size of this receiver is 6.8 inches.

Q: QuestionIs this JVC car digital media receiver compatible with both Android and Apple phones?

• A:Answer Yes, it supports both Android Auto and Apple CarPlay for seamless integration.

Q: QuestionDoes this JVC car digital media receiver have a touchscreen?

• A:Answer Yes, it has a WVGA capacitive touchscreen display.

Q: QuestionCan I use this receiver with a steering wheel control adapter?

• A:Answer Yes, this receiver is compatible with steering wheel control adapters.

Q: QuestionWhat is the maximum power output of this JVC receiver?

• A:Answer This receiver has a maximum power output of 50 watts per channel.

Q: QuestionDoes wirelessly connect your phone to Android auto?

Asked 2 years ago by Robynm.

• A:Answer No, you will need fo connect with USB for all fratures to work.

  Answered 2 years ago by Spartan1

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Q: QuestionDoes this unit have a mute button always visible and available when the vehicle and unit are on?

Asked 1 year ago by WheresTheMute.

• A:Answer There is not a physical mute “button” but right on the screen from any of the music players you can quickly touch the mute option.

  Answered 9 months ago by Anonymous

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Q: QuestionWhich parts are needed to have this installed on a 2007 Mazda MX5 Miata?

Asked 1 year ago by Josh.

• A:Answer Look on Crutchfield website for your Model ..2 parts factory wire harness / radio wire harness .. This setup you dont need to cut any wire .. Plug & Play install .. Mastro Compatible Unit Then you going have to Purchase .. Mastro Sw Controller its like 180 this is the brains for your car radio ..This what makes everyhing function corrrectly.. Radio Wires that came with radio you not using .. Need kit to Operate head Unit.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this unit have a back up camera?

Asked 1 year ago by Bill.

• A:Answer This model has a rear camera input that can be used with an optional camera, which is not included.

  Answered 1 year ago by Chris @ JVC

  
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Q: QuestionWill this work with existing steering wheel controls on my 2013 Subaru Impreza?

Asked 1 year ago by RS.

• A:Answer For my 2013 Prius, when I arrived for installation, the technician said if I bought additional cables, it would work with the steering wheel controls. I chose to purchase the additional cables, and the wheel controls DO WORK.

  Answered 1 year ago by LenovoYogaVerified Purchase

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Q: QuestionDoes it work in 2014 ford escape?

Asked 2 years ago by K.

• A:Answer Yes, this head unit should be compatible with your specified referenced vehicle. Please contact your local Best Buy installation team for information on dash kits, harnesses, adapters etc. that are needed to complete your installation.

  Answered 1 year ago by Chris @ JVC

  
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Q: QuestionWhy don't you advertise "wired". It's a pain to look thru 40 descriptions to find out which ones are wireless.

Asked 3 weeks ago by Cwild.

• A:Answer Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing this issue—it’s definitely not the experience we want for our customers. We will forward this recommendation onto the content team. Please reach out to us at 1-800-252-5722 or email us at [email protected], if you have any specific questions and we can provide the detail you require. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  Answered 3 weeks ago by JVCKENWOOD USA Team

  
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Q: QuestionWill this be compatible with a 2013 Camaro 2LS coupe, and will I be able to order the dash kit with it online, or do I need to go into the store for those parts?

Asked 1 month ago by Andie.

• A:Answer Thank you for considering JVC for your car audio needs! Ensuring your product is compatible with your vehicle is essential, and we’re here to help. To check if the JVC KW-M780BT fits your car, we recommend using a fit guide, which provides detailed compatibility information, along with any additional parts and accessories that might be required. You can find that on the product pages on Bestbuy.com. We also recommend connecting with a Geek Squad install professional at your local Best Buy store. You can also reach out to our team for assistance—we’re happy to verify compatibility or answer any questions. Please contact us at 1-800-252-5722 or email us at [email protected] with your vehicle’s make, model, and year, and we’ll guide you from there. Thank you for choosing JVC—we look forward to helping you upgrade your car audio experience! Best regards, The JVC Customer Relations Team

  Answered 1 month ago by JVCKENWOOD USA Team

  
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Q: QuestionCan this be installed in my 2010 Ford Fusion? What else do I need for the install.

Asked 1 month ago by SuziQ.

• A:Answer Thank you for considering JVC for your car audio needs! Ensuring your product is compatible with your vehicle is essential, and we’re here to help. To check if the JVC KW-M780BT fits your car, we recommend using a fit guide, which provides detailed compatibility information. You can find that on the product pages on Bestbuy.com. We also recommend connecting with a Geek Squad install professional at your local Best Buy store. The fit-guide and Geek Squad installer can advise you on any additional parts your specific vehicle may require, for proper installation and integration. You can also reach out to our team for assistance—we’re happy to verify compatibility or answer any questions. Please contact us at 1-800-252-5722 or email us at [email protected] with your vehicle’s make, model, and year, and we’ll guide you from there. Thank you for choosing JVC—we look forward to helping you upgrade your car audio experience! Best regards, The JVC Customer Relations Team

  Answered 1 month ago by JVCKENWOOD USA Team

  
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Q: QuestionDo you carry the installation parts I need to install for a 2008 Pontiac G6?

Asked 2 months ago by Anonymous.

• A:Answer Thank you for reaching out to us, regarding the JVC KW-M780BT receiver. Best Buy owns the installation portion of this transaction, so you would have to discuss that with the Geek Squad professional installer. You can also determine the parts you need for your vehicle, through a fit-guide, which is located on the Bestbuy.com product page for this product. If you do have any product specific questions, you can also contact us at 1-800-252-5722 or email us at [email protected]. Thank you for choosing JVC—we’re here to ensure you’re fully satisfied with your product! Best regards, The JVC Customer Relations Team

  Answered 1 month ago by JVCKENWOOD USA Team

  
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Q: QuestionI have a 2018 Ram Tradesman edition. There is a usb in the center console between the seats. Will that still work with this model stereo? My backup camera also shows up in the center rear view mirror, to small to really see. Will this move that view?

Asked 2 months ago by Lonestar.

• A:Answer Thank you for considering JVC for your car audio needs! Ensuring your product is compatible with your vehicle is essential, and we’re here to help. For this highly-specific vehicle fit questions for the JVC KW-M780BT we recommend connecting with a Geek Squad install professional at your local Best Buy store. You can also reach out to our technical team for assistance—we’re happy to verify compatibility or answer any questions. Please contact us at 1-800-252-5722 or email us at [email protected] with your vehicle’s make, model, and year, and we’ll guide you from there. Thank you for choosing JVC—we look forward to helping you upgrade your car audio experience! Best regards, The JVC Customer Relations Team

  Answered 2 months ago by JVCKENWOOD USA Team

  
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Q: QuestionHow do I get it out of demo mode? I’ve had it for 10 months and all of a sudden it reverted to demo mode.

Asked 3 months ago by Jock.

• A:Answer Thank you for sharing your feedback with us. To turn off Demo Mode on the JVC KW-M780BT, follow these steps: Press the "Home" button on the unit. Tap "Settings" (gear icon). Navigate to "Display" or "System" settings. Find "Demo Mode" in the list. Select it and set it to "Off." If the unit keeps going back into Demo Mode after restarting, try resetting it by holding the reset button for a few seconds. Our team is here to assist with any questions or challenges you’re facing, we’re happy to help. Please reach out to us at 1-800-252-5722 or email us at [email protected], and we’ll work with you to make things right. Thank you for choosing JVC—we value your trust and are committed to your satisfaction. Best regards, The JVC Customer Relations Team

  Answered 3 months ago by JVCKENWOOD USA Team

  
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Q: Questiondoes this have XM radio ?

Asked 3 months ago by p.

• A:Answer Thank you for reaching out to us! The JVC KW-M780BT is SiriusXM-Ready, meaning it can support SiriusXM satellite radio, but it does not come with a built-in SiriusXM tuner. To listen to SiriusXM, you’ll need to purchase a SiriusXM tuner (sold separately) and connect it to the receiver. Once installed, you can subscribe to SiriusXM and start listening. Alternately, if you have SiriusXM on your phone, you could stream it through the bluetooth feature on this radio. To ensure you get the best advice tailored to your specific product, we recommend contacting our team directly. Please call us at 1-800-252-5722 or email us at [email protected] with the model number of your product and the accessory in question. We’ll be happy to assist you and provide the information you need. Thank you for choosing JVC! We’re here to help you get the most out of your experience. Best regards, The JVC Customer Relations Team

  Answered 3 months ago by JVCKENWOOD USA Team

  
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Q: QuestionWhat parts are needed to install this and a backup camera on a 2017 Dodge Journey?

Asked 4 months ago by Beeeman.

• A:Answer Thank you for considering JVC for your car audio needs! Ensuring your product is compatible with your vehicle is essential, and we’re here to help. To check which parts and accessories are required for your car, we recommend using a fit guide, which provides detailed compatibility information. You can also reach out to our team for assistance—we’re happy to verify compatibility or answer any questions. Please contact us at 1-800-252-5722 or email us at [email protected] and we’ll guide you from there. Thank you for choosing JVC—we look forward to helping you upgrade your car audio experience! Best regards, The JVC Customer Relations Team

  Answered 3 months ago by JVCKENWOOD USA Team

  
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