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Kyle thank you for asking. They are not supposed to sound like that. Please check the tips and make sure they are clear of debris. then please switch sides and see if the low volume is an issue in the headphone or could it possible be a difference in ear sensitivity. If the problem persists please make sure they have a full charge then re-pair them to your source. If you have the ability please try pairing them to a different source to make sure its not a source or Media issue. Last but not least of the issue persists please return them to where you purchused them for an exchange. I have never heard of this issue with our headphones before, but there is a first time for everything.
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