Questions & Answers

Q: QuestionCan this tablet run ABC Mouse and Noggin?

Asked 4 years ago by Mike.

• A:Answer Yes, the Kano PC can run ABCmouse. It looks like the Noggin app is not available for Windows 10, so it will not run on Kano PC.

  Answered 4 years ago by Team Kano

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Q: QuestionCould this run the sims 4?

Asked 4 years ago by Alicia.

• A:Answer Based on the system requirements for The Sims 4, we believe the Kano PC should run The Sims 4, but please note that we have not tested it.

  Answered 4 years ago by Team Kano

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Q: Questioncan it play Roblox

Asked 4 years ago by person5248.

• A:Answer Yes, you can play Roblox on the Kano PC.

  Answered 4 years ago by Team Kano

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Q: QuestionCan you play Minecraft and Roblox on this device?

Asked 4 years ago by Nic.

• A:Answer Yes, you can play Minecraft and Roblox on the Kano PC.

  Answered 4 years ago by Team Kano

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Q: QuestionCan my daughter play Roblox on this pc?

Asked 4 years ago by Roblox.

• A:Answer Hi! Yes! The PC comes in s-mode though, so you have to get it from the microsoft store. S mode makes the PC have a better battery life, and perform better. If you want the REAL Roblox, take your Kano PC OUT of s-mode. Note: Once you leave s-mode, you can't rejoin. Hope I could help! Best regards, Matt

  Answered 4 years ago by Kano4Life

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Q: QuestionCan I connect a drawing tablet/monitor (like Wacom) to this laptop?

Asked 4 years ago by ForMySecondGrader.

• A:Answer If your drawing tablet/monitor is compatible with Windows 10, then it is most likely that you will be able to use it with the Kano PC. Please check the specs of your drawing tablet/monitor and Kano PC to make sure.

  Answered 4 years ago by Team Kano

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Q: QuestionIm concerned about shipping to US from UK. Is there a delay? I have ordered things from out of the country in March 2020, and the product has been in limbo...somewhere :(

Asked 4 years ago by bugsy.

• A:Answer I'm sorry to hear you have run into delays with your order! Please contact Best Buy customer service directly to speak with them about where your order is.

  Answered 4 years ago by Team Kano

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Q: QuestionWhat is the Kano Manufactory contact information? telephone number, email address, website, and mail address. Thank you.

Asked 4 years ago by Yasiantree.

• A:Answer Please reach out to our Customer Care team at help.kano.me and they will be happy to look into this for you.

  Answered 4 years ago by Team Kano

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Q: QuestionIs it a good laptop to own if i want to play pc games on it?

Asked 4 years ago by Spooky.

• A:Answer You can play PC games on the Kano PC, but be sure to first check that the Kano PC meets the minimum required specs for the games you want to play.

  Answered 4 years ago by Team Kano

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Q: QuestionCan i open the transparent cover to check the speaker if it is properly fixed?

Asked 4 years ago by Bea.

• A:Answer Yes, you are able to open the transparent casing at any time to ensure that all of your connections are secure. Hope this helps!

  Answered 4 years ago by Team Kano

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Q: QuestionIs this laptop good for a collage student to use

Asked 4 years ago by Kat.

• A:Answer The Kano PC is a two-in-one laptop and tablet that runs on Windows 10 and it's for everyone to use!

  Answered 4 years ago by Team Kano

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Q: QuestionCan you connect to a printer with a usb

Asked 4 years ago by Kitt.

• A:Answer Yes, I have hooked up a Brother to the USB. Mice and webcams work too.

  Answered 4 years ago by ElViejo

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Q: Questionwhich edition do you have? I am fine with getting a standalone camera (for security purposes it works out well) and it gets him to understand hardware/coding etc. but I need to know that he can logon to school platforms & Zoom meetings

Asked 4 years ago by EducationEditionOption.

• A:Answer Hi there! The Kano PC runs on Windows 10 Home edition. It can run Zoom and school platforms that can run in-browser or on Windows 10.

  Answered 4 years ago by Team Kano

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Q: QuestionDoes this computer have media player to burn music!

Asked 4 years ago by Mary99.

• A:Answer Your question is unclear. If you want to burn media (video or audio) to optical media (CD, DVD, or Blue Ray), you will need an external drive, to be purchased separately. If you want to put media that you've downloaded from iTunes, etc. onto a SD or USB drive, no problem.

  Answered 3 years ago by luislast

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Q: QuestionWill the Kano run Office 365? What is the maximum storage capacity of the Micro SC card? Will a normal wireless mouse work with it?

Asked 4 years ago by kc10a.

• A:Answer Yes, the Kano PC can run Office 365. The Kano PC does not have a maximum storage capacity for a micro SD card, any size micro SD card should work. If a mouse is compatible with Windows 10, then it will work with the Kano PC.

  Answered 4 years ago by Team Kano

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Q: QuestionCan I download and read manual or instructions?

Asked 4 years ago by Grannygeek.

• A:Answer Yes

  Answered 4 years ago by IzzyriotVerified Purchase

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Q: Questionwould this be a good computer for kids going back to school my daughters in preschool trying to prepare for the year

Asked 4 years ago by doobie.

• A:Answer This might be a little much for pre-school or kindergarten. Kano's 6 year old starting age is probably right.

  Answered 4 years ago by elviejo

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Q: Questioncan it be disassembled and reassembled many times?

Asked 4 years ago by jason.

• A:Answer Yes! You can take the removable components out and re-do the building process multiple times.

  Answered 4 years ago by Team Kano

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Q: QuestionWhere is it manufactured?

Asked 4 years ago by Jacko.

• A:Answer The Kano PC is manufactured in China under the supervision of our amazing Manufacturing team.

  Answered 4 years ago by Team Kano

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Q: Questionon my kids Kano PC, the attachment to plug into my charging (battery), fell out and detached inself onto the charging outlet, batterycharger, is this normal case sceniero!

Asked 2 years ago by lainn.