“All of a sudden my kensington trackball (on my laptop) just stopped working. Why would that be?”
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It happened to me too after a few first days of use. I tried three different PCs and it didn't work. I cleaned the sensors and the ball and it didn't help. Then I knocked it gentle against my desk surface and it started working fine.
Sorry, there was a problem. Please try again later.My experience with this mouse (Kensington Expert, I also use mine with a laptop) is it'll last you at least 5 years but periodically it seems like it starts slowing down or acting like it's kind of jerking from point to point instead of rolling smoothly on the screen as well as on the touch. That almost always is caused by some kind of lint, pet hair, oil or lotion from your fingers, or other debris in there, blocking the light sensors. If it seems to hesitate and not move off and on, it's probably just dirty and can be fixed. I suggest you unplug it from your computer, remove the big ball and take a very slightly dampened lint-free cloth to gently wipe the inside and see what comes up. Don't use a tissue or paper towel. You could even try the nozzle attachment on a vacuum cleaner - that will get some of it out- but sometimes the plastic nozzle causes static electricity and it doesn't remove lint and hair very well. If your trackball is already rather old, like my first one was after 6 years, I dismantled the entire thing unscrewed all the covers and took off the back, etc) , I figured I had nothing to lose, vacuumed it out and wiped it down, reassembled it, and it gave me about another two months of service. However if your mouse just suddenly stopped that seems a little strange and I would double check your connections, remove the device from your list of connections (when the mouse is plugged into your laptop, are the red laser lights showing under the trackball portion when you remove the large ball? If not, that means you don't have any power in the mouse. You may want to try plugging it into a different USB port in case your Port has gone bad on your laptop), and reinstall it possibly. I'm on my third expert Mouse in the last 20 years, and none of them has just stopped suddenly like that. They've all gotten hesitant and almost always it was just debris and then finally around year 6, or in one case year 8, it finally just gave out and I bought another one. Hope that helps
Sorry, there was a problem. Please try again later.I noticed that the led is on, so power is on, also the scroll ring works and the function keys, so ONLY the cursor did NOT move ... although I cleaned the dust, no improvement UNTIL I opened the mouse (6 screws, 4 on the back under de pads(as usual), 2 under the ball) then I noticed al lot of dust , even sand (living near the beach) took away the lens , there was even sand under the lens(not that I dont know... sand creeps in everywhere, but again I was taken a little off guard) SO after claening after disassembly, and reassembly , problem SOLVED
Sorry, there was a problem. Please try again later.The first thing I would check is if something got on the laser. Take the ball out, flip the base upside-down and give it a few gentle taps. Use a screen-cleaning wipe to clean the ball contacts, the laser reader and the ball itself. Although usually a dirty sensor wouldn't stop "all of a sudden"... usually it gets worse over time, but you never know. Next I would check the connection: For wired trackballs, when you take the ball out, do you see the red laser light? If you don't, then maybe it's lost connection to your computer. Check the cable. If it's wireless, make sure it's charged. Make sure the USB connector is plugged in. Make sure the connection between the trackball and USB connector is good.
Sorry, there was a problem. Please try again later.If the rollerball isn't tracking it could be the sensors are covered in dust, pop out the ball and clear any dust/debris that may have accumulated, I find that using lens/eye glasses wipes work well
Sorry, there was a problem. Please try again later.Try cleaning the trackball. Check to make sure it is plugged in. Try another USB port to test it. Reboot your computer.
Sorry, there was a problem. Please try again later.Remove the trackball and clean the rollers underneath.
Sorry, there was a problem. Please try again later.could be just need a the driver re-install, but I would try a different mouse to confirm if it is the laptop or the Kensington, also try plugging the Kensington trackball into a different computer if available
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