Questions & Answers

Q: QuestionWhen will this be available in stores?

Asked 4 years ago by Me.

• A:Answer When can I order this dishwasher?

  Answered 4 years ago by Krissy

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Q: QuestionDoes this dishwasher have a self cleaning filter? If not which Kitchenaid dishwasher in white has this feature?

Asked 6 months ago by cookie.

• A:Answer Hello, this model does not have a self cleaning filter. The closest models would be KDTM804KPS, KDPM804KPS, KDPM704KPS, KDPM604KPS, KDTM604KPS, and KDFM404KPS. These model's have the following: The pump is protected from large objects entering it by the foreign object cup in the front and below the lower rack. The maintenance free filter system does not require any regular cleaning or maintenance. If this cup fills up with particles or objects, depress the tab in the center and pull up on the cup to remove it. Dispose of the contents and then replace the cup. To replace the cup, put into the opening and push down to lock in place. Thank you for your inquiry on our KitchenAid appliances.

  Answered 6 months ago by KitchenAidTeam

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Q: QuestionHow many water arms are in the unit?

Asked 2 years ago by Omylyn.

• A:Answer Hello Omylyn! There are 3 wash arms in this model. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionIs this available as of now to order

Asked 3 years ago by Janet.

• A:Answer This item has been out of stock for months. Check out Kenmore dishwashers; they are made by Whirlpool, which owns Kitchenaid. Stainless steel: Kenmore Elite models 14793; black: Kenmore Elite 14799, white: Kenmore Elite 14792 are all 39 dba like this Kitchenaid model. For stainless steel models with a third rack: Kenmore Elite 14715, 14815.

  Answered 3 years ago by Joseph

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Q: QuestionWhere is this dishwasher made?

Asked 3 years ago by Sami.

• A:Answer Hi Sami, This Dishwasher is made is United Stated. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: Questioncan the top rack be removed to make more room during the cleaning cycle?

Asked 2 weeks ago by jack.

• A:Answer Hello! Yes, the third rack is removable on model KDTE204KWH. Thank you for your inquiry about our KitchenAid appliances.

  Answered 2 weeks ago by KitchenAidTeam

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Q: QuestionKDTM384EBS2 Can not find a filter is it self cleaning ?

Asked 4 months ago by Lms.

• A:Answer This model Dishwasher is designed with a microfilter located in the bottom of the Dishwasher under the bottom rack. We hope this helps.

  Answered 4 months ago by KitchenAidTeam

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Q: QuestionWhen will this be available? It’s been over a year as “coming soon”.

Asked 2 years ago by Availability.

• A:Answer I reached out to KitchenAid & Best Buy. No one has answers. It probably should not say ‘coming soon’ any longer….

  Answered 2 years ago by Anonymous

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Q: QuestionIs the black dishwasher black stainless steel?

Asked 2 years ago by nrm.

• A:Answer Hi nrm, the model you have linked here is not black stainless steel.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhen will this be available to order?

Asked 3 years ago by Carol.

• A:Answer Hello Carol, Unfortunately, we are not able to provide an exact date for restocking, but we will be updating our website once new stock becomes available. We welcome you to check back there for any updates. We apologize for the inconvenience.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionHow much water does it use for the normal cycle? And how many minutes long is the normal cycle, not counting dry time?

Asked 3 years ago by Cindy.

Q: QuestionDoes this dishwasher completely dry dishes?

Asked 3 years ago by Purrcyboy.

• A:Answer Hello Purrcyboy, yes with the help of RinseAid it will help with drying the dishes completely. With some dishes such as plastics and dishes with dips in the bottom, some water on those will be normal. We hope this helps.

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionDoes this dishwasher heat the water before washing?

Asked 3 years ago by Anonymous.

• A:Answer This dishwasher has a water heating feature and also requires a connection to a hot water supply line. ■ A hot water line with 20 psi to 120 psi (138 kPa to 862 kPa) ■ 120°F (49°C) water at dishwasher We hope this helps!

  Answered 3 years ago by KitchenAidTeam

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Q: Questionplease define "coming soon." exactly when will this item arrive?

Asked 4 years ago by when.

• A:Answer This item has been out of stock for months. Check out Kenmore dishwashers; they are made by Whirlpool, which owns Kitchenaid. Stainless steel: Kenmore Elite models 14793; black: Kenmore Elite 14799, white: Kenmore Elite 14792 are all 39 dba like this Kitchenaid model. For stainless steel models with a third rack: Kenmore Elite 14715, 14815.

  Answered 3 years ago by Joseph

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Q: QuestionWhen will this be available? I’ve been trying to get it for a year.

Asked 2 years ago by Availability.

• A:Answer Oh it does look like Home Depot has it but several hundred dollars more:(

  Answered 2 years ago by Anonymous

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Q: QuestionStill have my heart set on this dishwasher. Any update on its availability? I see other folks have been waiting on it for 1-2 years! How does that fit the "Coming Soon" category? I have spoken to reps both in store and online and no one can answer this!

Asked 2 years ago by FREETIME55.

• A:Answer Hello FREETIME55, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionWhen will this be available? Manufacturer says to contact Best Buy since their system says it’s available there. Cant seem to get an answer from either parties as to an estimate of when this will be in stock and not just, coming soon.

Asked 4 years ago by Julie.

• A:Answer As of 04/04/20, if you do a web search for model number KDTE204KWH and click on the search result at Kitchenaid's website, there's a pop-up that says that it's temporarily unavailable.

  Answered 4 years ago by Mike

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Q: QuestionComing soon? When? It has been 2 years.

Asked 3 years ago by Alice.

• A:Answer Hello Alice, at this time, we do not have the provisions to assist in inventory, stock, or delivery you will need to consult your dealer. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionCan I pay for this item now as I have a coupon that runs out tomorrow. When the item comes is not so important We can wait.

Asked 4 years ago by desperatetobuyitem.

• A:Answer Actually this item does not specify a Pre-Order is available. This indicates that you will just have to wait for it to be available again.

  Answered 4 years ago by Marvin

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Q: QuestionDoes dishwasher come in recessed handle

Asked 4 years ago by Carol.

• A:Answer Hello Cookie. This model does not come with a recessed handle. We're sorry for any inconvenience.

  Answered 4 years ago by KitchenAidTeam

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