Questions & Answers

Q: QuestionI am replacing a Kenmore. Cutout is 25" W by 48"L. Will this wall oven fit?

Asked 8 years ago by Moemoe.

• A:Answer The cutout dimensions of the oven are 25.5 inches D x 41.3125 inches H x 24 inches W.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionHow long does the fan run after cooking and can you turn it off after cooking? Also, what is the accuracy range for heat temp? How long does it take to preheat to 350?

Asked 5 years ago by Cook.

• A:Answer It does take quite some time for that fan to stop running this is my 2nd kitchenaid wall oven combo and my 1st one did it as well.. You cannot turn it off it's a safety feature. my unit is brand new it's extremely accurate with temperature and cooks very well. gets to 350 < 5 minutes the reason I had to replace my old one is because it was not heating to temperature correctly and taking forever to pre heat And the microwave part of the unit went bad and it was too expensive to repair. My old unit was about 8 to 10 years old.

  Answered 5 years ago by KjohnVerified Purchase

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Q: QuestionDoes the crisper pan and steamer pot come with this purchase?

Asked 7 years ago by hope.

This question was asked about the related product: KitchenAid - 27" Combination Electric Convection Wall Oven with Built-In Microwave - Black Stainless Steel

• A:Answer Wall unit installed 3 days ago. Received a # of accessories. Yes, I received a crisper pan. Yes, I received a pretty red plastic bowl set that can be used to steam. The set has a bottom oval shaped bowl, an insert with cut-outs for the steaming, and a top. Let me know if you need pics.

  Answered 7 years ago by ovenbuyertoday

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Q: QuestionWhat are the interiors of the microwave (usually white or stainless steel)? and the oven (black, stainless, or blue)? Thanks.

Asked 7 years ago by ovenbuyertoday.

• A:Answer The Microwave is stainless inside The oven is a beautiful blue

  Answered 7 years ago by JessVerified Purchase

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Q: Questionis the microwave oven a true convection microwave?

Asked 7 years ago by Fad.

• A:Answer I do not know what exactly you mean by „true“ convention microwave, but yes it does microwave, convection and grill. So pretty versatile for smaller quantities if you do not want to switch on the big brother down under Best regards

  Answered 7 years ago by DheckVerified Purchase

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Q: QuestionI'm replacing a moder maied wall ovenmicro combo 4.4 KL will i need more power ? tkns

Asked 6 years ago by dora.

• A:Answer I’m not sure what you have in place. The KitchenAid installation manual specified there be a dedicated 240 volt, 40 amp circuit for their KOCE507ESS oven /microwave wall oven.

  Answered 6 years ago by CharlieVerified Purchase

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Q: QuestionIf one of the appliances (oven or microwave) fails, do you have to replace the whole unit?

Asked 3 years ago by Anonymous.

• A:Answer Hello! Yes, you would need to replace the whole appliance, if it is not repairable. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionI am looking to replace a very old oven/microwave combo that measures only 26 inches across. How do I know if this will fit if I cant see the cut out detentions without taking out the old one?

Asked 5 years ago by oven.

• A:Answer This is a standard size unit. We had to have the installer cut the opening by 1/8 of an inch so the unit could fit. Keep in mind this was the opening but the inside of the cabinet was wider. The widest point is 27 inches BUT the inner part of the unit is not as wide - I'm sure it will be fine. I hope this helps and I didn't confuse you.

  Answered 5 years ago by DeanaVerified Purchase

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Q: QuestionWe are just using this oven for the first time and we are at the 30 minute mark of trying to preheat it and it is still not even warm. Approximately how long are your oven's taking to preheat with this model? I am thinking there is a problem with ours...

Asked 6 years ago by LauraS.

• A:Answer Did you remember to press "START" on the lower oven section after selecting the temperature you want to reach? I forget sometimes!

  Answered 6 years ago by JoeyVerified Purchase

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Q: QuestionWill this model replace a GE model JK3800SHSS combo unit without needing any modifications to surrounding structures?

Asked 3 years ago by WDOINYVRWA.

• A:Answer Hi! Here is the link to the "Installation Guide" for the model you have linked: https://bit.ly/34gzlts you will find the location requirements on page 2.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionWe have a Jenn-Air 27 inch microwave/oven combo. Control panel fails repeatedly, costing about $1200 to replace. We are told that this is a systematic problem with this product. Similar problems with Kitchen Aid model?

Asked 1 year ago by Mitzi.

Q: QuestionCan the convection be turned to conventional cooking? I have read convection is not best for baking?

Asked 1 year ago by Jacquie.

• A:Answer I far as we use it the upper is the microwave/convection and the lower is conventional.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIt is not fingerprint resistant. Is it easy to clean up the surface?

Asked 1 year ago by Haly.

• A:Answer Hi Haly. Please use the following link to view the owner's manual which has the cleaning information starting on page 5. We hope this helps. https://bit.ly/3Qh5Rlg

  Answered 1 year ago by KitchenAidTeam

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Q: QuestionHi, Could you please tell me if this model is available in an area other than where I live? The web page says 'not available in you area', but I would like to know if it may be available somewhere else close. Thanks for you help Jose.

Asked 2 years ago by Jose.

• A:Answer Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionDoes the micro wave part of this combo have an inverter allowing it to also be used to bake?

Asked 2 years ago by Trisha.

Q: QuestionWhy is this oven so unavailable ? when do you expect the item above is due in? Can it be preordered?

Asked 2 years ago by Margaret.

• A:Answer Hello Margaret, we would recommend reaching out to your local Best Buy to speak with them regarding ordering the appliance. We hope this helps.

  Answered 2 years ago by KitchenAidTeam

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Q: QuestionHow to bake cakes in this oven?

Asked 3 years ago by T.

• A:Answer Hello T, this oven can be used the same your older oven. The only difference would be that since this model is a convection model the temperatures and times that it takes to back may need to be adjusted based on the recipe you are using. We hope this helps.

  Answered 3 years ago by KitchenAidTeam

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Q: QuestionIs this unit still available? It seems that 27" ovens have been discontinued or unavailable across the board of manufacturers.

Asked 3 years ago by Orlando.

• A:Answer I don't think 27 is being discontinued, I think it's just made to order. I ordered mine at the end of October and just received it in January. If you constantly look between all makers and stores, you will just have to order it as soon as it's available. Right before I received mine, it was available to be received in May. I think it's about 9-16 weeks.

  Answered 3 years ago by zzudyVerified Purchase

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Q: QuestionWhy is this item still on the Best Buy website if it's unavailable for order?

Asked 3 years ago by Anonymous.

Q: QuestionDoes this unit come with Print shield finish? if not is that an options to customer order and what is the added cost and lead time?

Asked 3 years ago by DaveS.

• A:Answer Hello DaveS! Unfortunately, we currently do not have this available in print shield. We do apologize.

  Answered 3 years ago by KitchenAidTeam

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