“How long does it take to download apps from leappad.com? I've been trying to download a three games and its been at least an hour. Is it supposed to take this long?? What's the average on time per game?”
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App downloads are not very large files, however videos tend to be the largest. If you are downloading a purchase of many apps, or if you are downloading LeapFrog Connect for the first time with many apps on your account this would increase the time for download. If you continue to experience issues, feel welcome to reach out to our Customer Support team, they're at [email protected] or 1-800-701-5327 M-Th: 9:00 am - 5:00 pm EST and Fri.: 9:00 am - 3:00 pm EST.
Sorry, there was a problem. Please try again later.When I download games or videos to my son's LeapPad2 it never took that long. It would just be a matter of minutes. I'd say around 5 at the most if it was a lot of stuff having to sync with my son's tablet.
Sorry, there was a problem. Please try again later.I purchased seven apps when we first bought our ultra and it took quite a while for them all to download. The system "updated" in the middle and the downloads started all over again. It was very frustrating but everything did download overnight and all is good now.
Sorry, there was a problem. Please try again later.The average time for my sons downloads has been about a minute. Try only downloading one item at a time and waiting until it is complete to begin a 2nd download. Also, check your internet connection. You may have a poor connection, lack bandwidth due to too many devices on your connection, and simply need a faster connection to minimize lag. I hope this guidance helps.
Sorry, there was a problem. Please try again later.Download times can vary widely between websites and services. If you believe that your downloads for this product are taking overlong, I recommend contacting LeapPad for further assistance.
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