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Page Showing 1-5 of 5 questions
  • QuestionDownload books

    Asked by Judith.

  • QuestionFor what age group is this product?

    Asked by daJoker.

    • Answer Hi, thanks for your inquiry. The suggested age group is from 2-7 years old. Best Regards, VTechkids

      Answered by LeapFrog

  • QuestionHow do I purchase a replacement USB cord for a LeapStart 3D? It isn't compatible with the ones we have for other devices.

    Asked by Nicki.

    • Answer Thanks for reaching out to us. If you contact us via our website site we would be happy to help!

      Answered by LeapFrog

  • QuestionIs this compatible with an apple Ipad? I am having trouble downloading the Leapstart Connect.

    Asked by Anonymous.

    • Answer System Requirements High-speed Internet connection Monitor resolution of 1024 x 768 Available USB port 1 GB of RAM 500 MB free disk space LeapFrog Parent Account required. Mac Requirements Intel®-based Apple computer (1 GHz processor or faster recommended) Mac OS X 10.11+ operating system software MAC, APPLE and MAC OS are trademarks of Apple Inc., registered in the U.S. and other countries.

      Answered by LeapFrog

  • QuestionHow would I download the audio for the books?

    Asked by Kalan.

    • Answer When you purchase a book for the LeapStart player, you will need to load the companion audio file for that book onto the LeapStart player. To do this: 1. On your PC or Mac, download and install the LeapFrog Connect application for LeapStart from www.leapfrog.com/connect 2. Launch the LeapFrog Connect application on your computer. 3. Touch the stylus pen of the LeapStart player to an inside page of each new book you own. When you touch the stylus pen to a page, the LeapStart player will say "Ask your parent to connect your LeapStart to the computer to download the comapanion audio for this book". 4. Use the included USB cord to connect the LeapStart player to your computer. The LeapFrog Connect software will automatically locate, download and install the companion audio files for any books the LeapStart player has been touched to.

      Answered by LeapFrog