Questions & Answers

Q: QuestionWhat is the battery capacity of the Stax Crypto Hardware Wallet?

• A:Answer The battery capacity of the Stax Crypto Hardware Wallet is 200 milliampere hours.

Q: QuestionDoes the Stax Crypto Hardware Wallet support wireless charging?

• A:Answer The Stax Crypto Hardware Wallet supports wireless charging.

Q: QuestionWhat are the dimensions of the Stax Crypto Hardware Wallet?

• A:Answer The Stax Crypto Hardware Wallet has a product length of 8.11 inches, a depth of 0.82 inches, and a width of 5.6 inches.

Q: QuestionWhat is the screen resolution of the Stax Crypto Hardware Wallet?

• A:Answer The screen resolution of the Stax Crypto Hardware Wallet is 400 x 672.

Q: QuestionIs the Stax Crypto Hardware Wallet compatible with Android smartphones?

• A:Answer The Stax Crypto Hardware Wallet is compatible with smartphones that use iOS 13+ or Android 9+.

Q: QuestionWill new ledger have a camera or code scanner?

Asked 2 years ago by Andy.

• A:Answer It will not. Think of it more as the exact same device as a Ledger Nano, except with a bigger screen (and way more cool looking!) They did announce that it'll have an NFC chip built-in for a future where some kind of tap-to-pay style payment system exists for crypto. However they said that the feature won't be enabled for the foreseeable future, since crypto tap-to-pay doesn't actually exist anywhere yet. Just trying to be future proof!

  Answered 2 years ago by Kyle

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Q: QuestionWhat is the ETA for release? Soon isn't really telling us anything.

Asked 1 year ago by JBLA32.

• A:Answer Yesterday Jun 14 Best Buy shipped my Ledger Stax with UPS.

  Answered 11 months ago by Anonymous

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Q: QuestionDose this device come with any crypto?

Asked 2 years ago by Anonymous.

• A:Answer No. It is not initialized and it is completely empty.

  Answered 2 years ago by helpfulperson23

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Q: QuestionNow that Ledger Stax has finally started shipping when does Best Buy expect that they will have the Stax in stores and available to the public?

Asked 11 months ago by Jack.

• A:Answer Some people says that later this month or the next month Best Buy will have stock in the stores.

  Answered 11 months ago by Anonymous

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Q: QuestionHow can we pre order this unit from Best buy when you can't even pre order from the ledger web site?

Asked 1 year ago by Anonymous.

• A:Answer It delivers at a later date than website release and a lot have cancelled with the new update

  Answered 1 year ago by Anonymous

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Q: QuestionCan you store multiple crypto’s?

Asked 4 months ago by Rah.

• A:Answer Yes. Download the Ledger App on your iPhone, Android, Laptop, etc and you will see available crypto’s. XRP, XLM, Bitchcoin, HBAR, TON, Litecoin, many many more.

  Answered 2 months ago by BCGhostVerified Purchase

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Q: QuestionWhat if I lose wallet ledger with crypto deposited on it will I still be able to recover my assets?

Asked 5 months ago by JBmanifesting.

• A:Answer Yes you save your 24 word seed phrase crypto is not held on wallet its held in the 24 seed phrase

  Answered 5 months ago by AnonymousVerified Purchase

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Q: QuestionWell this come from ledger factory or Best Buy, factory, and or stock room and/or irresponsible employees?

Asked 2 years ago by Bear.

• A:Answer I had the same concern initially. However, Ledger provides detailed videos on how to set up your device securely, even in a way that eliminates worries about potential tampering. The system is highly secure. I recommend watching their instructional videos to give yourself the same peace of mind that I found.

  Answered 5 months ago by FellowShopper

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Q: QuestionAre these Ledgers shipped directly from the Ledger manufacturer?

Asked 2 years ago by Brandon.

• A:Answer When purchasing from Best Buy your getting it from the Best Buy warehouse that obtains them from ledger directly. That’s the information that was given over to me. I’d do your own personal research. As I’m no expert just a customer that went through the process myself.

  Answered 5 months ago by FellowShopper

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