A:Answer For those confused, this has a maximum total ram uograde of 32GB, see photos below. Unit comes with only 4GB which obviously on any system is pretty bare and realy will slow any system down. As you can see from the pics from the crucial.com scan it tells you the max available you can install, and what is in either of the 2slots. Prior to upgrading the ram, it will only show 4GB in slot 1 with slot 2 empty.
Fairly cheap to upgrade, as you can see my system now shows a total 20GB of total ram. 1 16GB chip and the included 4GB chip. Hope this settles the question on max upgradeable ram! The system niw boits in about 8 to 9 seconds vs the previous about 20 to 25 seconds.