“My screen is frozen and won’t shut down or anything! What do I do?!?!??”

1-10 of 24 Answers

• On the Chromebook keyboard press the Power button and the Reload button at the same time. Some flip style Chromebooks have the power button located on the side of the Chromebook. This forces the Chromebook to turn off and then back on.

  Answered by Arya 4 years ago

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• There might be a refresh key at the top of the keyboard (a curly arrow circle). Hold it down at the same time as the Power button. This may work. It works on my Acer chromebook, which is a piece of garbage paper weight, essentially.

  Answered by Anonymous 2 years ago

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• I have found pushing the off button and ESC simultaneously restarts it.

  Answered by Twitledee 4 years ago

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• So far the only way that I found that works on this is completely let your Chromebook died by charging your phone or tablet or something once it dies that reboots when you plug it in to charge it. And then it goes back to normal before it froze

  Answered by david 4 years ago

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• Someone was smart enough share to hold down power button & refresh, the curly Arrow upper row, left side of keys. Great!

  Answered by Anonymous 2 years ago

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• Holding down the alt and power off button at the same time helped me.

  Answered by Fixitlady 2 years ago

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• This has happened to me a couple times, I have not been able to find another solution other then to let it die and then once it dies plug it in and use it as normal.

  Answered by therealloser 4 years ago

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• i have a Chromebook and if you just hold down the power button for like at least a minute or a little less than a minute then it will shut off for me. If this doesn't work then just let the power/battery drain. It might take a while but it works.

  Answered by Lucifer 3 years ago

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• Power button and alt worked for me good luck

  Answered by Asusflipchromebook 3 years ago

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• if nothing works, let your chromebook die and plug it in. give it a few seconds and open, it should work. it does for me.

  Answered by aaaaaaa 4 years ago

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