A:Answer My lenovo said fatal error occurred and will not restart now, at all. I powered it off while it was buffering but had to because it was buffering over 5 minutes and I couldn’t get out of the buffer, powered off and that was the last time it worked over two years ago. Called for assistance from both lenovo and Best Buy, neither helped me because the PC did not have a barcode number sticker on back, they said can’t help if no id #, I said it never came with one, why doesn’t it have a barcode id? My guess is I bought a renewed refurbished PC and they sold it as NEW. Won’t ever spend $600 on a lenovo pc again, EVER