1-3 of 3 Answers
Hey Sandy, we recommend contacting Geek Squad support for troubleshooting, or you can contact HP services. We apologize, as we cannot provide assistance with products other than our own.
Sorry, there was a problem. Please try again later.I assume you've tried opening the lid? Tat you plugged it in? That there is power at the outlet you are using?
Sorry, there was a problem. Please try again later.Pressing the fingerprint button at the right side.
Sorry, there was a problem. Please try again later.