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Page Showing 1-20 of 212 questions
  • QuestionWhat kind of ports does this have and how many of each

    Asked by JT50.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, ships with these ports: 1x Power connector, 1x Card reader, 1x USB 3.2 Gen 1, 1x USB-C 3.2 Gen 1 (support data transfer only), 1x HDMI 1.4b, 1x Headphone / microphone combo jack (3.5mm), 1x USB 2.0.

      Answered by Lenovo Product Expert

  • QuestionIs keyboard backlight?

    Asked by Anonymous.

    • Answer Yes. The Lenovo IdeaPad 3 15 Laptop, model number 82H8018SUS, ships with a Backlit, English (US) standard QWERTY keyboard with 10-Key Numeric Pad included. Just hold down the Fn Key then tap the Spacebar: Once to turn on the backlight, twice to increase the backlight intensity and three times to turn off the backlight.

      Answered by Lenovo Product Expert

  • Question1) How to do wired connection with this laptop since this is no Ethernet port? 2) Is that ok to keep power plugged in all the time?

    Asked by CharlieCharlie.

    • Answer Although there is no ethernet port on this Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS/82H8018SUS, since it has WiFi capability built in, you can still connect this laptop to an ethernet network cable by using a USB to ethernet adapter like this one: https://www.bestbuy.com/site/insignia-usb-to-ethernet-adapter-white/6418345.p?skuId=6418345. If you leave your laptop computer plugged in all of the time, we recommend you turn on Battery Conservation Mode from within the Lenovo Vantage APP. This APP will only allow the battery to charge to 60 Percent capacity, to help prolong the overall life of the internal battery, when it remains plugged in, all of the time.

      Answered by Lenovo Product Expert

  • QuestionWhat is the difference between 82H801DQUS And 82H801SUS ?

    Asked by saj101.

    • Answer The Lenovo IdeaPad 3 15 model number 82H801DQUS, is available now and ships with Windows 10 S-Mode 64-bit Operating System. The Lenovo IdeaPad 3 15 model number 82H801SUS will ship with Windows 11 S-Mode 64-bit Operating System installed and will be available once Windows 11 OEM models are available.

      Answered by Lenovo Product Expert

  • QuestionWho do I contact so I can switch from the Windows S version to Windows Home version. I need to load apps not offered in the Microsoft Store. Thanks!

    Asked by mootoyou.

    • Answer Switching out of S mode in Windows Windows in S mode is designed for security and performance, exclusively running apps from the Microsoft Store. If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Switching out of S mode is one-way. If you make the switch, you won't be able to go back to Windows in S mode. There's no charge to switch out of S mode. 1 On your PC running Windows in S mode, open Settings Gear-shaped Settings icon > Update & Security Circular arrows Sync icon > Activation. 2 In the Switch to Windows Home or Switch to Windows Pro section, select Go to the Store. (If you also see an "Upgrade your edition of Windows" section, be careful not to click the "Go to the Store" link that appears there.) 3 On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you'll be able to install apps from outside of the Microsoft Store.

      Answered by ScreenLizyrd

  • QuestionWill this laptop support two external monitors via a USB-C Docking Station?

    Asked by JLC1.

    • Answer No. The Lenovo IdeaPad 3 15 Laptop, model number 82H8018SUS, ships with 1x USB-C 3.2 Gen 1 (support data transfer only) port. You could use a universal USB 3.0 docking station like this one with two monitor support: https://www.bestbuy.com/site/j5create-usb-3-0-mini-docking-station-silver/5901250.p?skuId=5901250

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have an operating system? It shows none in the specs.

    Asked by XpZg.

    • Answer Yes. The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.

      Answered by Lenovo Product Expert

  • QuestionAccording to the specs this computer has a backlit keyboard however my keyboard does not light up. Do I need to do something to get it to work?

    Asked by Grammy.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 82H8018SUS, ships with a backlit Keyboard. Hold down the Fn Key and tap the Spacebar: Once to turn on the keyboard backlight, twice to increase the backlight intensity, and three times to turn off the backlighting.

      Answered by Lenovo Product Expert

  • QuestionDoes this have a anti-glare or Glossy display screen?

    Asked by Mike.

    • Answer Yes, the screen is anti-glare

      Answered by J9108

  • QuestionBest buy, seriously? This laptop with black Friday discount was 429.99 and suspiciously it became unavailable to purchase like for a week. Yesterday the deal ended(with the laptop unavailable), and today Nov. 8th it is available in full price. Not bueno

    Asked by lForgotMyName.

    • Answer I got mine from Best Buy more than a month ago, and it went in and out of availability for several days before it was successfully ordered and delivered. Don't think it is Best Buy; think availability nationwide these days. I love it, would recommend you keep watching, and talk to them about the discount price application once it is back. They have always worked with me on things like that, and I totally trust them. Sixth major purchase from them in past 10 years, and I have NEVER been disappointed with the product or customer service or install assistance.

      Answered by Desktop

  • QuestionDoes the USB C port have thunderbolt support? Can I charge the laptop using the USB C port using a PD charger?

    Asked by Sam.

    • Answer No. The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, has 1x USB-C 3.2 Gen 1 (support data transfer only) port. This laptop can not be charged through the USB-c port. This laptop uses a dedicated barrel-type charging port on the laptop and ships with a 65W Round Tip (2-pin, Wall-mount) US compatible Dual Voltage AC adapter/charger.

      Answered by Lenovo Product Expert

  • QuestionWill this run Adobe Creative Cloud smoothly? I'll be running Microsoft Office, as well as Photoshop and Premier Pro. The specs seem to exceed the minimum requirements.

    Asked by videoguy.

    • Answer Yes, I have Adobe Creative Cloud. It runs far smoother than I expected. Streaming video runs flawlessly Runs great with several applications open.. I'm impressed with it.

      Answered by Alex

  • QuestionI read this laptop has a touchscreen... but does it also have a touchPAD so not required to use the touch screen if do not care to?

    Asked by Phx2DammHot.

    • Answer Yes. The Lenovo IdeaPad 3 15 Laptop, model number 82H8018SUS, ships with both a touch screen and an integrated touchpad. you can use either to interact with the laptop.

      Answered by Lenovo Product Expert

  • QuestionWill this laptop function well if I switch out of S mode? There are some laptops that need to stay in S mode in order to function well.

    Asked by Anonymous.

    • Answer I switched out of "S" mode immediately. Only glitch is the touch screen stops working after a couple days and I need to restart the computer to fix it. Whether switching out of "S" mode caused this or not, I don't know. It's not a major issue and it's good to restart the computer periodically anyway. But it is annoying.

      Answered by Smitty

  • Question1.Does this model have Fingerprint sensor? 2. Is it possible to use in 180 degrees movement?

    Asked by SSD.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, ships with a Touch style fingerprint reader on power button. This model is a traditional laptop format and does not have a 180 degree hinge.

      Answered by Lenovo Product Expert

  • QuestionI'm trying to connect my printer (Which says it is compatible in the list I found) and it keeps coming up Driver is Unavailable. Do I switch out of S mode or is there a way to connect the printer to the laptop in S mode?

    Asked by AmyB.

    • Answer Check to see if the driver you need to install to connect your printer is available at the Microsoft APP store. This Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, ships with Windows 11 S-Mode 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If the driver you need to install to connect your printer is not available at the Microsoft APP Store, you will need to switch out of S-Mode for Windows 11 Home Operating System to install and operate your Windows compatible printer: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionCan you have a wireless mouse?

    Asked by DebbieC.

    • Answer Yes. You can use either a WiFi wireless mouse with a 2.4GHz USB WiFi receiver that will ships with the specific mouse, or use a Bluetooth mouse. This Lenovo IdeaPad 3 15 model number 82H801DQUS, ships with Bluetooth 5.0 Version capability built in.

      Answered by Lenovo Product Expert

  • QuestionDoes it has Microsoft and excel?

    Asked by Rigo.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, ships with a 30-day trial of Microsoft Office 365 included as part of the Windows operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • QuestionIs this laptop compatible with any pen or stylus?

    Asked by richard.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 82H801DQUS, is not compatible with any active/digital pen. You can use a capacitive touch stylus on this model's touch screen, as a finger replacement, like this one: https://www.bestbuy.com/site/insignia-stylus-silver/3695185.p?skuId=3695185

      Answered by Lenovo Product Expert

  • QuestionThe reviews for this laptop on your site are NOT for this specific laptop. Can you provide any reviews for this Lenovo 82H8018sus

    Asked by carols.

    • Answer Ill be doing a full review when my upgrade parts come in but it is nice, fast, and has more features than listed on best buys site, includes a finger print scanner on the power button and has a 2 brightness backlit keyboard

      Answered by Jbar2016