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  • QuestionWhat type of extension cord should I buy for this computer? The cord it comes with is short and won't reach the plug.

    Asked by Sunny.

    • Answer You can use any extension cord that is compatible with a standard USA wall plug.

      Answered by Lenovo Product Expert

  • QuestionCan I download Minecraft and play roblox on this

    Asked by Anonymous.

    • Answer . Minecraft is definitely in the Microsoft shop but don’t know about Roblox. The Microsoft shop is only place you can get programs from if it’s in s mode. So Roblox is not in Microsoft shop you can just get it from internet tho you will have to get it out of s mode. The laptop secs are good enough for playing then btw

      Answered by coffeecake

  • QuestionIs this particular one a Chromebook?

    Asked by Lee.

    • Answer No. The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with the Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to more information about switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionCan you upgrade the software to Windows 10 Pro on this laptop?

    Asked by Danielle.

    • Answer Yes. You can switch out of Windows 10 S-Mode 64-bit Operating System, purchase the Windows 10 Pro 64-bit Operating System Upgrade and install it on this computer.

      Answered by Lenovo Product Expert

  • Question1. On zoom, can this laptop use virtual backgrounds? 2. Can Roblox and Minecraft be played with this computer? Thanks!

    Asked by MsHill.

    • Answer Both questions will depend on the requirements and compatibility of the specific APPs/games you will want to use with the Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We recommend you check with both the APPs and game's software publisher's web sites for their compatibility with Windows 10 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionHow many nits is the screen

    Asked by Nitwit.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with a 15.6-Inch (screen size measured diagonally) IPS LCD w/LED Backlight (Anti-glare) screen, with a refresh rate of 60Hz, a resolution of 1920 x 1080 (FHD) and a brightness level of 250 nits.

      Answered by Lenovo Product Expert

  • QuestionHello. Does anyone know how bright the screen will get - how many nits?

    Asked by Curt.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with a 15.6-Inch (screen size measured diagonally) IPS LCD w/LED Backlight (Anti-glare) screen, with a refresh rate of 60Hz, a resolution of 1920 x 1080 (FHD) and a brightness level of 250 nits.

      Answered by Lenovo Product Expert

  • QuestionI'm going to apologize, HUGE newbie. So the Windows 10 S, does that include Word, Adobe, etc, or do I need to purchase that separately? I'm only using some basic functions, and didn't want to fork out more $ for the Windows "add on" if I didn't have to :(

    Asked by MsMichiganUSA.

    • Answer Hello, Thanks for your question. Microsoft Office is a separate purchase. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available (and therefore certified by Microsoft) at the Microsoft Store. If you do not need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionCan it be upgraded to Windows 10 Pro?

    Asked by Jay.

    • Answer Yes. You can switch out of Windows 10 S-Mode 64-bit Operating System, purchase the Windows 10 64-bit Pro Operating System upgrade and install it on this computer. Here is a link to instructions for switching out of Windows 10 S-Mode: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionOn zoom meetings how hard to raise hand?

    Asked by Patsy.

    • Answer Not hard at all! ;)

      Answered by RoyB

  • QuestionWhat size laptop bag would fit this laptop best?

    Asked by Belle.

    • Answer You can use any universal laptop bag/backpack made for a 15.6-Inch or larger laptop.

      Answered by Lenovo Product Expert

  • QuestionCan the Laptop handle a USB 3.0 Docking Station ?

    Asked by Rocketj44.

    • Answer Yes. The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, has two USB Type A 3.0 version ports as well as one USB Type A 2.0 version port.

      Answered by Lenovo Product Expert

  • QuestionHello quick question. Does this laptop support dual-band? 2.4 ghz & 5 ghz

    Asked by Adam.

    • Answer Yes. The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with 5G, Wide-Range/High Speed, 2x2 802.11AC WiFi capability when used with a compatible 802.11AC router. It is backward compatible to older b/g/n WiFi frequencies as well.

      Answered by Lenovo Product Expert

  • QuestionI charge fully and use time only 2 hours is it something wrong? I bought less than a month.

    Asked by Battery.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with a 2CELL_35WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 7 hours, depending on the work the device is performing. If you are getting substantially less battery life, First, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionIs this laptop good for school work and general homework and assignments. And is this laptop good to upload and save pictures and videos? Thank you.

    Asked by Madina.

    • Answer That will depend on the requirements and compatibility of the specific APPs you want to use. With regard to storage capabilities, the Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with a 256GB solid state hard drive. This model also ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We recommend you check with the specific APPs software publisher's web sites of the APPs you will be using, for their compatibility with Windows 10 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop come with any type of word processing?

    Asked by dinah.

    • Answer There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • Questionis the RAM soldered onto the MB or is it a memory stick?

    Asked by prfssrlee.

    • Answer The computer comes with 8GB of RAM. 4 GB is soldered on to the motherboard, the other 4GB can be removed and upgraded. I read on another site that someone installed a 16GB stick to make it 20GB total. I know they recommend I think a maximum of 12GB. Google up Youtube and it will show you how easy it is to upgrade the ram and add another drive.

      Answered by Tonowanda427L88

  • QuestionDoes it have Bluetooth capability?

    Asked by Bella.

    • Answer Yes. The Lenovo IdeaPad 3 15 Laptop, model number 81WE011UUS, ships with Bluetooth Version 5.0 capability.

      Answered by Lenovo Product Expert

  • QuestionLooking to buy for my son to do virtual school. Does this laptop have wireless internet? Will it work with google chrome?

    Asked by Sam.

    • Answer The Lenovo IdeaPad 3-15 Laptop, model number 81WE011UUS ships with 5G Wide-Range/High-Speed 2x2 802.11AC WiFi. It also ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If the software you want to install is not available at the Microsoft Store, you will need to switch out of Windows 10 S-Mode to Windows 10 Home. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert