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  • QuestionWhere are the speakers on this Laptop? And how is the audio? The laptop i have now has horrible audio, i can barely hear anything on it (youtube, videos, music, etc) and i really need a laptop with great, loud sound. Thank you

    Asked by ftpooh.

    • Answer I'm not sure where the speakers are, but the sound on this laptop is excellent. IMO

      Answered by Anonymous

  • QuestionAble to connect to monitor? What cable needed?

    Asked by Capt.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, ships with a 1x HDMI 1.4 port for video out to an external monitor. The IdeaPad 3 15 supports up to 2 independent displays via native display and 1 external monitor; supports external monitor via HDMI (up to 4K@30Hz). You can use an HDMI cable like this one: https://www.bestbuy.com/site/insignia-4-4k-ultra-hd-hdmi-cable-black/5938403.p?skuId=5938403

      Answered by Lenovo Product Expert

  • Questiondoes this have an anti-virus installed ?

    Asked by don.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, ships with a 30-day trial of McAfee Virus Protection Software installed. It will activate automatically with the initial activation of Windows 10 and protect your computer for the 30-day trial period. You do not need to use McAfee VPS. You can uninstall McAfee and use the free Windows Defender VPS that comes with Windows 10 or you can uninstall McAfee and then install your choice of any compatible 3rd party VPS. The key is to uninstall McAfee if you will not be using it, as there can only be one active VPS on the computer at a time. Here is a link to information on uninstalling McAfee from Windows 10: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9

      Answered by Lenovo Product Expert

  • QuestionCan this laptop be used for coding?

    Asked by Jude.

    • Answer Yes, the processor in this laptop should be more than capable for most programming languages. Though, if you plan on doing very graphics intense programming like video game development or smartphone app development, you may want to buy a better laptop with an integrated graphics card. Keep in mind that this laptop's screen is only 720p, you may want to upgrade to a different laptop with a 1080p screen to have more screen real-estate for your applications. - Professional software engineer

      Answered by Andrew

  • QuestionCan I transfer data like excel, word and power point to this new computer Thanks

    Asked by nightsailor.

    • Answer You will need Microsoft Office to be able to open Excel, Word an PowerPoint files on this Lenovo IdeaPad 3 15 laptop. There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

      Answered by Lenovo Product Expert

  • QuestionIs this computers RAM upgradeable?

    Asked by WobblyTwon.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, ships with 8GB DDR4-2666MHz RAM (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666MHz RAM), one memory soldered to systemboard, one DDR4 SO-DIMM slot, dual-channel capable. The maximum supported RAM for this model configuration is: Up to 12GB (4GB soldered + 8GB SO-DIMM) DDR4-2666MHz RAM. We recommend you consult with your certified technician about your RAM upgrade options.

      Answered by Lenovo Product Expert

  • Questionwould this be a good beginner gaming laptop

    Asked by ev.

    • Answer You can see for yourself what gaming on this laptop will look like across various games by searching Youtube for "i3 1115G4 gaming". As you'll see, it can definitely play a lot of games on LOW graphics settings with a decent framerate, but it's not a great gaming experience. If you really want a good beginner gaming laptop go with one that has an integrated graphics card like the Nvidia GTX 1650. The cheapest gaming laptops out there right now are around $700.

      Answered by Anonymous

  • QuestionIs this a suitable laptop for students?

    Asked by Leela.

    • Answer I would say so. With 8gigs of ram the i3 does pretty well. It's not a gaming laptop that's for sure. It's great for web surfing, emails, YouTube, and typing. I really like the full keyboard also.

      Answered by WarrentyExpired

  • QuestionDoes the keys light when you are using. I need the keys to light up

    Asked by Lori.

    • Answer No, the Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, does not have a backlit keyboard.

      Answered by Lenovo Product Expert

  • QuestionDoes this have a back lit keyboard?

    Asked by Steve.

    • Answer No. The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, does not have a backlit keyboard.

      Answered by Lenovo Product Expert

  • QuestionDoes this come with MS Office and if so, which version? And does this support Nano ledgers; if so, both Nano S and Nano X?

    Asked by Pickylilthang.

    • Answer There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 S-Mode 64-bit operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. With regard to the compatibility of Nano S and Nano X Ledgers, that will depend on the requirements and compatibility of the specific hardware wallet you plan to use. The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We recommend you check with the specific hardware wallet manufacturer's web site, of the specific hardware wallet you plan to use, for their compatibility with Windows 10 S-Mode 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. If you choose to switch out of S-Mode for Windows 10 Home, here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

      Answered by Lenovo Product Expert

  • QuestionCan RAM be increased.

    Asked by Jamie.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. This model ships with 8GB DDR4-2666MHz RAM (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666MHz RAM), within one memory soldered to systemboard, one DDR4 SO-DIMM slot, dual-channel capable. The maximum supported RAM Memory for this configuration is: Up to 12GB (4GB soldered + 8GB SO-DIMM) DDR4-2666MHz RAM. We recommend you consult with your certified technician about your RAM upgrade options.

      Answered by Lenovo Product Expert

  • QuestionDoes this computer include and memory card slot from a camera

    Asked by Liss.

    • Answer The Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, ships with a 4 in 1 SD card slot, which is compatible with: MMC, SD, SDHC, SDXC format SD cards.

      Answered by Lenovo Product Expert

  • QuestionHow do I forward an article I’m reading to an email

    Asked by Mollymag.

    • Answer Here is a link to information about sharing a web-based article within an email: https://www.lifewire.com/send-web-page-link-hotmail-1174274

      Answered by Lenovo Product Expert

  • QuestionWhich is the weight of this laptop? Is it superior to the Ideapad 330 Core i3 8th generation laptop? Thanks

    Asked by Teresa.

    • Answer This Lenovo IdeaPad 3 15 Laptop, model number 81X800ECUS, weighs 1.7 kg (3.75 lbs). This IdeaPad 3 15 laptop is the newest edition IdeaPad 3 Series laptop and ships with the 11th Gen Intel Core i3-1115G4 Processor.

      Answered by Lenovo Product Expert

  • Questionhow do i turn on the touchscreen feature?

    Asked by sele.

    • Answer The touch screen feature should be set to on, by default. If for some reason the touch screen feature has been turned off, here is a link to instructions for enabling the touch screen feature within Windows 10: https://support.microsoft.com/en-us/windows/enable-and-disable-your-touchscreen-in-windows-b774e29d-be94-990f-c20f-e02892e572fc. If the issue continues, we recommend you contact lenovo Tech Support for additional help at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionHi, is this anti-glare or glossy?

    Asked by DroleCastor.

    • Answer The screen is dull

      Answered by Simply

  • QuestionDoes this device require updates (which can only be paused), or is there an option to turn them off completely and/or choose the ones you permit? Some automatic updates include bugs and ruin the system. I would like to control the updates on my end.

    Asked by Nova.

    • Answer When I bought it it asked my for upgrade to windows 11 I did it, but there is no issue I'm using since almost more then a month it's work great

      Answered by Rana