Questions & Answers

Name: Lenovo - IdeaPad Duet Chromebook - 10.1” (1920x1200) Touch 2-in-1 Tablet - MediaTek P60T - 4G RAM - 128G eMCP4x - with Keyboard - Ice Blue + Iron Gray
Brand: Lenovo
SKU: 6401727
Price: 179.99 USD
Rating: 4.4 (2499 reviews)

Lenovo - IdeaPad Duet Chromebook - 10.1” (1920x1200) Touch 2-in-1 Tablet - MediaTek P60T - 4G RAM - 128G eMCP4x - with Keyboard - Ice Blue + Iron Gray

Model:: ZA6F0016US; |
SKU:: 6401727

User rating, 4.4 out of 5 stars with 2499 reviews.

Highly rated by customers for:

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QuestionIs there a headphone jack?
Asked 4 years ago by LP.
- Answer No it doesn't have a headphone jack. But it does come with the adapter to plug into the USB type C port.
  Answered 4 years ago by Coolheaded
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QuestionCan you close this like a laptop when the keyboard is attached? And if so, is there anything to protect the screen?
Asked 5 years ago by Jboldman101.
- Answer You can cover the screen with the keyboard but there is nothing to lock it in place and keep it closed.
  Answered 5 years ago by teacherT
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QuestionCan this mirror screen, or mirror share or smart view?
Asked 5 years ago by dreamtoys.
- Answer Chrome OS gives you the option to mirror (or cast) your screen to compatible devices or TV's.
  Answered 5 years ago by Joseph
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QuestionWhat happens if the screen breaks on this computer
Asked 4 years ago by Trenton.
- Answer Hello, the standard manufacture's warranty on the Lenovo Chromebook Duet covers against defects for up to 1 year. Best Buy offers Geek Squad protection plans that cover against accidental damages, spills, drops, etc. For questions regarding damages we recommend reaching out to your local Geek Squad.
  Answered 4 years ago by Lenovo Product Expert
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QuestionI have 300 Mbps internet, did a quick Wifi speed test and I was only getting 3 Mbps. I did the test on my phone and on my Windows PC on the same 5Ghz Wifi connection and they were getting 263Mbps. I have reset the Chromebook but nothing has helped. HELP!
Asked 4 years ago by Chrome.
- Answer The Lenovo Duet Chromebook ships with 5G, Wide-Range/High Speed 2x2 WiFi 802.11 a/b/ g/ n/ac, MIMO, 2.4 GHz & 5 GHz Dual Bands WiFi. The issue may be with your router. Try taking your Duet Chromebook to another location, connect to WiFi from another router source and check the speed. If the speed stays at the 3mbps speed you were getting at home, we recommend you call Lenovo Tech Support for Chromebooks at: 800-426-7378.
  Answered 4 years ago by Lenovo Product Expert
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QuestionMy daughter needs a laptop for digital learning. Does this laptop come with Microsoft word & windows 10?
Asked 4 years ago by Cee.
- Answer The Lenovo Duet Chromebook uses Google Docs for office type programs. Google Docs is completely compatible with Microsoft Office Programs and this is a free service through the Google Server. If you must have the actual Microsoft Office Programs, you can purchase Microsoft Office 365 for this Chromebook at the Google Play Store.
  Answered 4 years ago by Lenovo Product Expert
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QuestionDoes it has external storage?
Asked 5 years ago by joelsalazarnet.
- Answer There is no SD card slot but external storage could be accessed via the USB C port.
  Answered 5 years ago by teacherT
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QuestionCan I use it in israel ?( 220 volt)
Asked 4 years ago by Dan.
- Answer You can use it in Israel although you can’t use the provided wall charger and must use your own (it’s basically the part that connects to the wall). You can also use any USB-C charger to charge it.
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  Answered 4 years ago by Matty
  Answer this question
QuestionCan you use a wireless mouse? Would this be a good fit for a remote learning?
Asked 4 years ago by BeachBum.
- Answer The Lenovo Duet Chromebook has Bluetooth 4.2 capability and a USB Type-C 2.0 version port. If the wireless mouse uses a USB Dongle, you will need a USB-c to USB adapter. The Duet is a Chromebook and uses the Chrome Operating System. It is compatible with Google Play Store APPs. We recommend you check with the remote learning provider for the requirements and compatibility of their learning site as well as the software publisher's web sites of the software the learner will need to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.
  Answered 4 years ago by Lenovo Product Expert
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QuestionWould a Samsung S-Pen work with this until USI pens are available? Thanks.
Asked 4 years ago by DocHoff.
- Answer NO
  Answered 4 years ago by Squire
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Questiondoes it have screen mirroring?
Asked 4 years ago by sure.
- Answer The Lenovo Duet Chromebook has a USB-c port with video out capability. You can connect an external HDMI screen to this Chromebook by using a USB-c to HDMI adapter.
  Answered 4 years ago by Lenovo Product Expert
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QuestionWill this work with the pixel pen ?
Asked 5 years ago by Srgsx.
- Answer The Lenovo Duet Chromebook is compatible with a USI protocol active pen only.
  Answered 5 years ago by Lenovo Product Expert
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Questionhow bright (nits) is the display?
Asked 4 years ago by herb.
- Answer The Lenovo Duet Chromebook model number ZA6F0016US, ships with a 10.1-Inch (screen size measured diagonally) IPS touch screen, with a resolution of FHD (1920 x 1200) and a brightness level of 400 nits.
  Answered 4 years ago by Lenovo Product Expert
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Questionwhat is the gross weight (total weight) of the package?
Asked 4 years ago by raph.
- Answer I just received one and the gross weight printed on the shipping label was 4 lbs. The shipping box was about 12" by 8" by 5"
  Answered 4 years ago by swivel
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QuestionCan you update the OS to Android 10?
Asked 4 years ago by Radamand.
- Answer No. The Lenovo Duet Chromebook uses the Chrome Operating System. It will be updated automatically through the Google Server for the next 8-years.
  Answered 4 years ago by Lenovo Product Expert
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QuestionCan the RAM be upgraded?
Asked 4 years ago by DKLS.
- Answer Hello. This model is not user upgradable. A certified technician must do all the work, to not void the warranty.
  Answered 4 years ago by Lenovo Product Expert
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QuestionHow many Watts of PD charging needed for this Chromebook? Does the 18W PD enough or we need more?
Asked 4 years ago by Traveller.
- Answer Yes, an 18w PD charger and cable will work just fine. I have both a 20 watt PD charger for home and a 30 watt travel charger with an 18w USB-C PD and 12 watt USB-A port.
  Answered 4 years ago by PeterH
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QuestionIs this device eligible to redeem any Google Perks besides Google One?
Asked 5 years ago by JonD.
- Answer Answering my own question but upgrading to the Dev channel and using the "Explore" app will allow Duet owners to redeem perks. I simply redeemed perks and then reset my Duet back to stable. Hopefully we won't need to do this much longer.
  Answered 4 years ago by JonD
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QuestionWhy can’t I preorder or order it? Even Best Buy chat offers to help and they had couldn’t order for me
Asked 5 years ago by Zurismom.
- Answer I am pretty sure that Best Buy is only getting them in orders of a certain quantity. I pre-ordered mine at the end of April when they first released it for pre-order and since then the listing has changed multiple times as they have more orders and run out of product. I would keep checking once a day or so and it will soon be available again.
  Answered 5 years ago by reddwolf8
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QuestionWill it be compatible with the lenovo active pen 2? When will it be available in india? Can it run education apps, specifically marrow?
Asked 5 years ago by Sid.
- Answer No. The Lenovo Duet Chromebook will use a USI format Active Pen. The Duet will ships with the Chrome Operating System and will be compatible with the Google Play Store and Chrome Web Store APPs. We recommend you check with the specific software publisher's web sites for the software you are interested in, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.
  Answered 5 years ago by Lenovo Product Expert
  Answer this question

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Questions & Answers

Lenovo - IdeaPad Duet Chromebook - 10.1” (1920x1200) Touch 2-in-1 Tablet - MediaTek P60T - 4G RAM - 128G eMCP4x - with Keyboard - Ice Blue + Iron Gray

Q: QuestionIs there a headphone jack?

Q: QuestionCan you close this like a laptop when the keyboard is attached? And if so, is there anything to protect the screen?

Q: QuestionCan this mirror screen, or mirror share or smart view?

Q: QuestionWhat happens if the screen breaks on this computer

Q: QuestionI have 300 Mbps internet, did a quick Wifi speed test and I was only getting 3 Mbps. I did the test on my phone and on my Windows PC on the same 5Ghz Wifi connection and they were getting 263Mbps. I have reset the Chromebook but nothing has helped. HELP!

Q: QuestionMy daughter needs a laptop for digital learning. Does this laptop come with Microsoft word & windows 10?

Q: QuestionDoes it has external storage?

Q: QuestionCan I use it in israel ?( 220 volt)

Q: QuestionCan you use a wireless mouse? Would this be a good fit for a remote learning?

Q: QuestionWould a Samsung S-Pen work with this until USI pens are available? Thanks.

Q: Questiondoes it have screen mirroring?

Q: QuestionWill this work with the pixel pen ?

Q: Questionhow bright (nits) is the display?

Q: Questionwhat is the gross weight (total weight) of the package?

Q: QuestionCan you update the OS to Android 10?

Q: QuestionCan the RAM be upgraded?

Q: QuestionHow many Watts of PD charging needed for this Chromebook? Does the 18W PD enough or we need more?

Q: QuestionIs this device eligible to redeem any Google Perks besides Google One?

Q: QuestionWhy can’t I preorder or order it? Even Best Buy chat offers to help and they had couldn’t order for me

Q: QuestionWill it be compatible with the lenovo active pen 2? When will it be available in india? Can it run education apps, specifically marrow?

QuestionIs there a headphone jack?

QuestionCan you close this like a laptop when the keyboard is attached? And if so, is there anything to protect the screen?

QuestionCan this mirror screen, or mirror share or smart view?

QuestionWhat happens if the screen breaks on this computer

QuestionI have 300 Mbps internet, did a quick Wifi speed test and I was only getting 3 Mbps. I did the test on my phone and on my Windows PC on the same 5Ghz Wifi connection and they were getting 263Mbps. I have reset the Chromebook but nothing has helped. HELP!

QuestionMy daughter needs a laptop for digital learning. Does this laptop come with Microsoft word & windows 10?

QuestionDoes it has external storage?

QuestionCan I use it in israel ?( 220 volt)

QuestionCan you use a wireless mouse? Would this be a good fit for a remote learning?

QuestionWould a Samsung S-Pen work with this until USI pens are available? Thanks.

Questiondoes it have screen mirroring?

QuestionWill this work with the pixel pen ?

Questionhow bright (nits) is the display?

Questionwhat is the gross weight (total weight) of the package?

QuestionCan you update the OS to Android 10?

QuestionCan the RAM be upgraded?

QuestionHow many Watts of PD charging needed for this Chromebook? Does the 18W PD enough or we need more?

QuestionIs this device eligible to redeem any Google Perks besides Google One?

QuestionWhy can’t I preorder or order it? Even Best Buy chat offers to help and they had couldn’t order for me

QuestionWill it be compatible with the lenovo active pen 2? When will it be available in india? Can it run education apps, specifically marrow?